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ISO 9001
Quality Management Systems
Core Business Solutions
Quality Management System
CMMC
Cybersecurity
Continuous Improvement
Iso Standards
Customer Satisfaction
Risk Management
ISO Certification
Compliance
Controlled Unclassified Information
Leadership
Artificial Intelligence
Corrective Actions
Employee Engagement
Cybersecurity Maturity Model Certification
CMMI
ISO Compliance

The Quality Hub podcast is where we chat with ISO experts about “all things Quality.” Our goal is to share the knowledge we’ve gained by working with Quality Management Systems, ISO standards, and other business best practices with our podcast listeners. We want you to be encouraged by our education and experiences.

PublishesWeeklyEpisodes100Founded3 years ago
Number of ListenersCategories
ManagementBusinessEntrepreneurship

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Artwork for The Quality Hub

Latest Episodes

In Part 2 of Cybersecurity for Beginners, The Quality Hub host Xavier Francis continues the conversation with Brian Reich, Director of Technology at Core Business Solutions, about practical cybersecurity steps small businesses can take to protect the... more

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In this episode of The Quality Hub, host Xavier Francis is joined by Brian Reich, Director of Technology at Core Business Solutions, for part one of a practical conversation on cybersecurity for small businesses. Brian breaks down where small busines... more

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In this episode of The Quality Hub, Chatting with ISO Experts, host Xavier Francis sits down with Suzanne Strausser, VP of Consulting and Development at Core Business Solutions, to answer a common question: “Does ISO 9001 apply to me?” Together, they... more

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In this World Environment Day episode of The Quality Hub, host Xavier Francis is joined by ISO consultant Norm Verbeck to discuss how ISO 14001 can help organizations turn environmental responsibility into a competitive advantage. They explore how a ... more

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Recent Guests

Matthew Pilley
consultant at Core
Core
Episode: Episode 15 - S4 - Document Control in ISO 9001
Kaitlin Wierzbach
Consultant at Core
Core Business Solutions
Episode: Episode 11 - S4 -ISO 9001 What is the Human Side of Quality – Purpose and Performance Part 1
Joe Hill
Consultant, Core Business Solutions
Core Business Solutions
Episode: Episode 10 - S4 - How to Integrate Audits - One Assessment for Multiple Standards
Bree Bailey
Consultant
Episode: Episode 9 - S4 -ISO 9001 What is the Certification Audit?
Yarelis Rios
Consultant at Core Business Solutions
Core Business Solutions
Episode: Episode 8 - S4 - ISO 9001 What is the Internal Audit Process?
Beau Butaud
Partner at Render Compliance
Render Compliance
Episode: Episode 7 - S4 -What is SOC 2 and Should I Pursue it?
Suzanne Strausser
VP of Consulting and Development at Core
Core Business Solutions
Episode: Episode 2 - S4 - What is ISO 9001 and what can it do for you in 2026 Part 2
Kate Bear
Episode: Episode 34 -S3 - ISO 9001 - How to Better Your Employee Engagement in a Culture of Quality
Caitlin Wiersbach
Episode: Episode 34 -S3 - ISO 9001 - How to Better Your Employee Engagement in a Culture of Quality

Host

Xavier Francis
Host of The Quality Hub

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#147
United Kingdom/Business/Management
Apple Podcasts
#28
Ukraine/Business/Management
Apple Podcasts
#148
Saudi Arabia/Business/Management
Apple Podcasts
#167
Israel/Business/Management
Apple Podcasts
#195
Mexico/Business/Management
Apple Podcasts
#197
Poland/Business/Management
Apple Podcasts
#206
Ukraine/Business

Talking Points

Recent interactions between the hosts and their guests.

Episode 19 - S4 -World Environmental Day! - ISO 14001 – How Going Green can be a Competitive Advantage
Q: What is the core value proposition of ISO 14001 for a business beyond mere compliance?
ISO 14001 creates a structured approach to environmental management that ties improvements directly to business strategy and efficiency, enabling cost reduction, better risk management, and stronger market trust.
Episode 18 - S4 - What is AS9100 Steps to Certification
Q: What is AS9100, and how does it differ from ISO 9001?
AS9100 builds on ISO 9001 by including additional clauses and enhancements tailored for aerospace, such as mandatory control of non-conforming products and enhanced traceability, making the standard more comprehensive for safety-critical parts.
Episode 16 - S4 - ISO 14001 - 2026 Update
Q: What do you see as the most important changes in the standard for 14,001, 2026, and the ones they need to probably pay attention to first?
The key changes involve a stronger emphasis on environmental context, planning, and leadership involvement, with a clearer focus on today's environmental realities such as climate change, resource constraints, pollution, and biodiversity, while preserving the core structure and linking it more tightly to business strategy.
Episode 14 - S4 - ISO 45001 – Leading a Safety Culture That Lasts - In Celebration of World Health & Safety Day
Q: Why do some organizations achieve 45001 certification but fail to build a lasting safety culture?
Certification often reflects a top-down framework, but lasting culture requires frontline engagement, continuous resource support, and a leadership stance that consistently reinforces safety as a shared responsibility.
Episode 13 - S4 - How ISO 9001 Can Affect Your Bottom Line
Q: What are some long-term considerations for maintaining ISO certification and its impact on the bottom line?
Ongoing audits, internal and external resources, and a steady investment in training and process improvements are necessary. When integrated into daily operations, certification supports ongoing efficiency and growth rather than being a one-time event.

Audience Metrics

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Frequently Asked Questions About The Quality Hub

What is The Quality Hub about and what kind of topics does it cover?

A practical, practitioner-focused show that explores ISO standards, quality management, and certification processes through expert guests and hands-on discussion. Episodes cover core standards like ISO 9001, ISO 14001, ISO 45001, as well as related topics such as internal and supplier audits, document control, and integrated management systems. The format consistently leans into actionable guidance, real-world anecdotes, and leadership responsibility, often tying quality improvements to cost savings, risk reduction, and competitive advantage. A noteworthy pattern is the blend of deep technical content with accessible storytelling, including leadership buy-in, employee engagement, and how to navigate updates or new frameworks. The show frequ... more

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Which podcasts are similar to The Quality Hub?

These podcasts share a similar audience with The Quality Hub:

1. Quality Impact
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3. The Mel Robbins Podcast
4. Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership
5. Business English from All Ears English

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The Quality Hub launched 3 years ago and published 100 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on The Quality Hub?

Recent guests on The Quality Hub include:

1. Matthew Pilley
2. Kaitlin Wierzbach
3. Joe Hill
4. Bree Bailey
5. Yarelis Rios
6. Beau Butaud
7. Suzanne Strausser
8. Kate Bear

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