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ISO 9001
Quality Management Systems
Quality Management System
Core Business Solutions
CMMC
Cybersecurity
Continuous Improvement
Iso Standards
Customer Satisfaction
Risk Management
ISO Certification
Compliance
Controlled Unclassified Information
Leadership
Artificial Intelligence
Corrective Actions
Employee Engagement
Cybersecurity Maturity Model Certification
CMMI
ISO Compliance

The Quality Hub podcast is where we chat with ISO experts about “all things Quality.” Our goal is to share the knowledge we’ve gained by working with Quality Management Systems, ISO standards, and other business best practices with our podcast listeners. We want you to be encouraged by our education and experiences.

PublishesWeeklyEpisodes100Founded3 years ago
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ManagementBusinessEntrepreneurship

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Latest Episodes

In this World Environment Day episode of The Quality Hub, host Xavier Francis is joined by ISO consultant Norm Verbeck to discuss how ISO 14001 can help organizations turn environmental responsibility into a competitive advantage. They explore how a ... more

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In this episode of The Quality Hub: Chatting with ISO Experts, host Xavier Francis welcomes Bruce Newman, consultant at CORE, to break down AS9100 certification and why it matters for aerospace-related organizations. Bruce explains how AS9100 builds ... more

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In this episode of The Quality Hub: Chatting with ISO Experts, host Xavier Francis is joined by CORE consultant Kate Behr to break down the core requirements of ISO 9001 certification and what organizations need to understand when building or maintai... more

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In this episode of The Quality Hub: Chatting with ISO Experts, host Xavier Francis sits down with CORE consultant Norm Verbeck to discuss the ISO 14001:2026 update and what currently certified organizations should expect. They break down the most imp... more

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Recent Guests

Matthew Pilley
consultant at Core
Core
Episode: Episode 15 - S4 - Document Control in ISO 9001
Kaitlin Wierzbach
Consultant at Core
Core Business Solutions
Episode: Episode 11 - S4 -ISO 9001 What is the Human Side of Quality – Purpose and Performance Part 1
Joe Hill
Consultant, Core Business Solutions
Core Business Solutions
Episode: Episode 10 - S4 - How to Integrate Audits - One Assessment for Multiple Standards
Bree Bailey
Consultant
Episode: Episode 9 - S4 -ISO 9001 What is the Certification Audit?
Yarelis Rios
Consultant at Core Business Solutions
Core Business Solutions
Episode: Episode 8 - S4 - ISO 9001 What is the Internal Audit Process?
Beau Butaud
Partner at Render Compliance
Render Compliance
Episode: Episode 7 - S4 -What is SOC 2 and Should I Pursue it?
Suzanne Weber-Smatko
Director of Consulting Services at Core
Core
Episode: Episode 3 - S4 - ISO 9001 - How to Align Strategic and Quality Objectives
Kate Bear
Episode: Episode 34 -S3 - ISO 9001 - How to Better Your Employee Engagement in a Culture of Quality
Caitlin Wiersbach
Episode: Episode 34 -S3 - ISO 9001 - How to Better Your Employee Engagement in a Culture of Quality

Host

Xavier Francis
Host of The Quality Hub

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Episode 16 - S4 - ISO 14001 - 2026 Update
Q: What do you see as the most important changes in the standard for 14,001, 2026, and the ones they need to probably pay attention to first?
The key changes involve a stronger emphasis on environmental context, planning, and leadership involvement, with a clearer focus on today's environmental realities such as climate change, resource constraints, pollution, and biodiversity, while preserving the core structure and linking it more tightly to business strategy.
Episode 14 - S4 - ISO 45001 – Leading a Safety Culture That Lasts - In Celebration of World Health & Safety Day
Q: Why do some organizations achieve 45001 certification but fail to build a lasting safety culture?
Certification often reflects a top-down framework, but lasting culture requires frontline engagement, continuous resource support, and a leadership stance that consistently reinforces safety as a shared responsibility.
Episode 13 - S4 - How ISO 9001 Can Affect Your Bottom Line
Q: What are some long-term considerations for maintaining ISO certification and its impact on the bottom line?
Ongoing audits, internal and external resources, and a steady investment in training and process improvements are necessary. When integrated into daily operations, certification supports ongoing efficiency and growth rather than being a one-time event.
Episode 13 - S4 - How ISO 9001 Can Affect Your Bottom Line
Q: What is the role of management and employees in making ISO benefits tangible?
Management must lead and set goals for improvement; employees should be trained, empowered to report problems, and encouraged to contribute ideas. A culture shift toward continuous improvement is essential for realizing measurable savings and performance gains.
Episode 13 - S4 - How ISO 9001 Can Affect Your Bottom Line
Q: How does ISO certification impact the cost structure of an organization, and what is the potential payback?
There are upfront costs to prepare and get certified, plus ongoing surveillance audits, but the payback comes from improved processes, reduced waste, better customer satisfaction, and potential growth from new or retained contracts. Leadership and employee engagement drive the actual benefits, not just the certification itself.

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Frequently Asked Questions About The Quality Hub

What is The Quality Hub about and what kind of topics does it cover?

This show centers on practical guidance around quality management, ISO standards, and security/compliance frameworks as they apply to real-world business operations. Across episodes, listeners hear deep dives into ISO 9001 concepts (from certification and internal audits to aligning quality objectives with strategy and upcoming 2026 changes), plus focused conversations on risk-based thinking, opportunity management, and how standards intersect with sustainability and supplier relationships. The series also covers more security- and vendor-related topics such as SOC 2, ISO 27001, and CMMC, including what these audits measure, how to prepare, and how to streamline multiple audits through evidence reuse. A recurring thread is translating stand... more

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1. Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership

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The Quality Hub launched 3 years ago and published 100 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on The Quality Hub?

Recent guests on The Quality Hub include:

1. Matthew Pilley
2. Kaitlin Wierzbach
3. Joe Hill
4. Bree Bailey
5. Yarelis Rios
6. Beau Butaud
7. Suzanne Weber-Smatko
8. Kate Bear

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