All Things Quality: An ASQ Podcast

ASQ

Quality

Artificial Intelligence

ISO 9001

Quality 5.0

ASQ

ASQ Salary Survey 2025

Lean Six Sigma Conference

World Conference On Quality and Improvement

PDCA

Management System Auditing

Root Cause Analysis

AI In Healthcare

Quality Progress

Quality Management

Quality Profession

Orlando, United States

Lean Six Sigma

Stephen Hacker

Persuasion

Leadership Skills

Welcome to 'All Things Quality,' where we share insightful discussions on quality topics and practical walkthroughs. Brought to you by ASQ, this podcast features a blend of innovative AI-driven content and live expert interviews, providing you with the knowledge and tools to excel as a quality professional.

4 ratings

Publishes	Twice monthly	Episodes	26	Founded	a year ago
Number of Listeners		Categories	ManagementBusiness

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Latest Episodes

The Real Cost of Quality - Recorded Live at WCIQ - ATQ 25

Recorded live at WCQI, Doug Wood and W. Frazier Pruitt — coauthors of Principles of Quality Costs, Fifth Edition — join All Things Quality to discuss the hidden costs organizations often miss, and why the future of quality depends on fundamentals, co... more

5 Jun 2026 • 31 min

Quality 5.0 and the Future of Human-Centric Excellence - ATQ 24

Before WCQI 2026, I spoke with Seetharam “Ram” Kandarpa, Founder and Director of Shaarkview Consultancy, ASQ ConnEx Expert, and ASQ volunteer leader, about where quality is headed next.

We discuss his journey into quality, current challenges in the... more

15 May 2026 • 27 min

AI, Empathy, and the Future of Care - Neha Chowrasia- ATQ 23

In this episode of All Things Quality, we talk with Neha Chowrasia about AI in healthcare and why the future is not human vs. machine, but both working together.

We explore where AI is improving quality, safety, and efficiency, and why empathy, jud... more

6 May 2026 • 22 min

When Your Process Meets Reality - Andrea Baker, HOP Mentor - ATQ 22

What happens when the procedure looks right on paper, but real work tells a different story?

In this episode of All Things Quality, I’m joined by Andrea Baker, The HOP Mentor, for a practical conversation on Human and Organizational Performance (HOP... more

24 Apr 2026 • 21 min

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The DailyThe New York Times

Recent Guests

Ram Kandarpa

Founder and Director of Shaarkview Consultancy, ASQ volunteer leader and WCQI speaker

Shaarkview Consultancy; ASQ

Episode: Quality 5.0 and the Future of Human-Centric Excellence - ATQ 24

Neha Chowrasia

Clinical quality consultant, focused on patient safety and regulatory compliance

Sutter Santa Rosa Regional Hospital

Episode: AI, Empathy, and the Future of Care - Neha Chowrasia- ATQ 23

Andrea Baker

Hop Mentor, expert in human and organizational performance

Hop Mentor / HOP

Episode: When Your Process Meets Reality - Andrea Baker, HOP Mentor - ATQ 22

Danny Even Chen

Works in compliance solutions at CombiCall; background in quality management in semiconductor and healthcare industries

CombiCall

Episode: The Next Era of Quality: A 5 Dimensional Model with Danny Even Chen - ATQ 21

Susan Gorveatte

Auditor, trainer, consultant, and author

ASQ

Episode: Secrets of Successful QMS Auditing - ATQ 19

Tom Jones

Co-author of Total Digital Transformation

University of Florida / University of Central Florida (collaborative researchers)

Episode: From Chaos to Clarity: Total Digital Transformation with Thomas Jones - ATQ 16

April Thomas

Chair of Lean and Six Sigma Conference Technical Program Committee

ASQ

Episode: LSSC & WCQI Leaders Share What’s Coming in 2026 - ATQ 15

Patrice Griffith

Chair of the World Conference on Quality and Improvement Technical Program Committee

ASQ

Episode: LSSC & WCQI Leaders Share What’s Coming in 2026 - ATQ 15

Max Hansen

ASQ Analyst/Researcher who analyzed the salary data for two decades

ASQ

Episode: What the ASQ 2025 Salary Survey Revealed, with Max Hansen and Jenny Chu - ATQ 13

Host

Pablo Baez

Host of All Things Quality; long-time ASQ contributor with deep experience in quality management and industry standards.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts	#176	United States/Business/Management
Apple Podcasts	#57	Japan/Business/Management
Apple Podcasts	#109	Saudi Arabia/Business/Management
Apple Podcasts	#165	Ireland/Business/Management

Talking Points

Recent interactions between the hosts and their guests.

What the ASQ 2025 Salary Survey Revealed, with Max Hansen and Jenny Chu - ATQ 13

Q: What can leaders do to help their teams close these gaps?

Leaders should implement a confidence-importance matrix at the team level and use it to prioritize training—focusing on a few items per quarter and integrating them into weekly one-on-one meetings to foster clarity of expectations and sustained performance.

What the ASQ 2025 Salary Survey Revealed, with Max Hansen and Jenny Chu - ATQ 13

Q: What would you say to someone listening who sees these gaps in themselves or their teams?

Start with self-awareness using a three-part framework: rate confidence, rate importance for current role and advancement, and pick one interpersonal skill and one enterprise skill to focus on; then have a concrete conversation with your manager about what successful demonstration would look like and gather specific behaviors to look for.

When Your Process Meets Reality - Andrea Baker, HOP Mentor - ATQ 22

Q: How should leaders shift from a blame mindset to a learning mindset?

Leaders should reframe problems from person problems to system problems, incentivize learning and understanding process weaknesses, and design processes that account for human variability and real-life conditions.

When Your Process Meets Reality - Andrea Baker, HOP Mentor - ATQ 22

Q: What is HOP and how does it relate to quality and safety?

HOP is about defining better problems by understanding gaps in how work is actually run, focusing on the right issues to continuously improve, and recognizing that written procedures rarely match reality; it emphasizes learning from real work conditions rather than blaming individuals.

Secrets of Successful QMS Auditing - ATQ 19

Q: How should auditors handle upcoming ISO 9001 revisions and the transition period?

Wait and read, understand the impacts, and plan gradual system updates during the transition rather than rushing changes; this approach prevents disruption and keeps audits aligned with evolving standards.

Audience Metrics

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Frequently Asked Questions About All Things Quality: An ASQ Podcast

What is All Things Quality: An ASQ Podcast about and what kind of topics does it cover?

This show explores practical quality management, continuous improvement, and the evolving role of technology in quality work. Episodes frequently cover how AI and digitization intersect with human-centered approaches, from Quality 4.0/5.0 concepts to AI-assisted decision making, auditing, and governance. Guests range from ISO and auditing experts to researchers and practitioners in healthcare, manufacturing, and digital transformation, providing actionable frameworks (RCA, PDCA, QMS readiness, five-dimensional quality) and real-world stories. The format often blends strategic discussions with hands-on guidance for building resilient, learning-oriented quality cultures, making it valuable for quality leaders, engineers, auditors, and program... more

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Which podcasts are similar to All Things Quality: An ASQ Podcast?

These podcasts share a similar audience with All Things Quality: An ASQ Podcast:

1. WSJ What’s News
2. Apple News Today
3. HBR IdeaCast
4. TED Talks Daily
5. The Daily

How many episodes of All Things Quality: An ASQ Podcast are there?

All Things Quality: An ASQ Podcast launched a year ago and published 26 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on All Things Quality: An ASQ Podcast?

Recent guests on All Things Quality: An ASQ Podcast include:

1. Ram Kandarpa
2. Neha Chowrasia
3. Andrea Baker
4. Danny Even Chen
5. Susan Gorveatte
6. Tom Jones
7. April Thomas
8. Patrice Griffith

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