The Honest Ghost Podcast
Honest GhostWelcome to the Honest Ghost Podcast, a show examining the insights, strategies, and values of real businesspeople doing customer service the right way. Honest Ghost’s goal is to tell the stories of great clients. This podcast is designed to introduce the other side of that equation. We hope you pick up a few new tricks to help convert your customers and clients into raving fans.
| Publishes | Twice monthly | Episodes | 26 | Founded | 8 years ago |
|---|---|---|---|---|---|
| Category | Business | ||||
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Latest Episodes
Guest: Mary Chin, owner/founder, My Oven's Meals (MOM) Mary learned she had to eliminate compromises to deliver the best quality food she could to the customers truly in need of her food. The payoff has been a stellar reputation as a local leader in ... more
Client service takes many forms for the versatile A.J. Kirsch! As an actor, wrestler, promoter or voice actor, he's got to please audiences and casting directors alike. How he does it? A lot of effort (and a lot of Nickelback). This one's probably de... more
More work is being done on lining up new guests. In the meantime, I want to replay this episode from September with Laurel Tennant and Heather Wysong, co-owners/founders of North State Ballet. They both were massively affected by the Camp Fire in Nor... more
Back in August of 2018, I was stoked to talk to Brandon and Mishawn of Custom Made CrossFit in Paradise. Just three and a half months later, their box—a refuge and daily fitness temple for many in the Paradise community—was gone, like so much of the ... more
REPLAY - Guest: Ben Lucas, Eye of Jade Tattoo Fresh ink for Travis is cause for a replay of Episode 003, which aired July 26, 2018. Ben Lucas owns Eye of Jade Tattoo in Chico, Calif., and talks about the responsibility that comes with providing a pro... more
Guest: Richie Morgan, President/CEO - Holiday Quality Foods For HG, Holiday is the OG of customer service! We go back to our roots to Holiday Market, where Travis learned the ropes of customer service at his first real job. Refreshingly, "The Vision"... more
Guest: Alex Realmuto, Leesa Sleep/Soul Socks/Anyday Rosé What a blast on this episode! Our first time talking client service with a serial entrepreneur went all over the e-commerce map, from mattresses to wine. It was kind of like being at Costco, mi... more
Guest: Philip Levi, Philip Levi Fitness/The Collective Philip applies two key attributes to the way he operates any endeavor: caring and listening. They make a difference! Phil has his own podcast, and I highly recommend adding it (and spending your ... more
Key Facts
Reviews
- Unique and Informative
Honest Ghost is invaluable. In this day and age where businesses just expect people to walk in their store and patronize their business without putting thought and creativity into the endeavor. Honest Ghost talks with people who “market” the right way. Talking with businesses owners who have insight into how to not just draw customers, but how to make the visit and patronage an enjoyable and mutually beneficial experience. This unique podcast should be required listening for people wanting to su... more
Apple Podcasts5bitobaca
United States8 years ago - Required listening for small business owners
Excellent concept, great execution. Listening to how small business owners engage with their customers is inspiring, and Travis does an fabulous job of facilitating these helpful conversations.
Apple Podcasts5Funkmaster SlamcrotchUnited States8 years ago
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Audience Metrics
Listeners, social reach, demographics and more for this podcast.
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The Honest Ghost Podcast launched 8 years ago and published 26 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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