A podcast about conversation design, voice UX and chatbot design. Every month, we talk with experts in the field about their creative process, their background, their insights, and their challenges. If you are thinking about designing a voice interface, a chatbot, or if you are simply interested, this is the right place to be.
Publishes | Monthly | Episodes | 12 | Founded | 5 years ago |
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Categories | ArtsDesignTechnology |
Alexia Grassies is Product Owner Conversational & Social Developments at AirFrance. We talked with Alexia about how her team started with a focused, single-use-case chatbot, and grew it to a very powerful conversational experience at Airfrance. How h... more
In this podcast, we’ll talk to Carmen Martinez from FlixBus about her experience and research applying Conversation Analysis into the design of interactional models that support customers’ use cases.
In this podcast, we’ll talk to Vic Fatnani, Co-Founder and General Manager at AdLingo, about conversational marketing. AdLingo is part of Area 120, Google’s in-house Incubator. Vic shares with us his vision on marketing, conversation AI, and how crea... more
In this episode, we interview Nandini Stocker, Sr. Product Design Manager for Content, Engagement, Retention, and New Initiatives at Flipkart, about Flipkart's bold mission to enable hundreds of millions of users in India through voice and conversati... more
We talked with Alan Nichol, Rasa CTO, about GPT-3, the future of bots, conversational interfaces, and why are developers excited about building their bots using an open-source foundation.
In this episode, we interview Vittorio Banfi, Botsociety CEO, and co-founder. We talk with Vittorio about the new Botsociety2, a brand new approach to conversation design tools. We also talk about conversation design patterns and the future of conver... more
In this episode, we interview Greg Bennett, Conversation Design Lead at Salesforce. We talk to Greg about Applying Linguistics to Conversation Design, understanding the connection that makes user experience inextricably linked to language and culture... more
In this episode, we interview Jess Thornhill, Head of Games User Experience at Volley, managing games including Song Quiz, the number one game on Amazon Alexa. more
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