
The Claim Game podcast, hosted by Jeremy and Kathryn Zug, is designed to help healthcare providers navigate the complexities of revenue cycle management (RCM). Each episode aims to cut through confusion by breaking down complex billing processes and sharing real-world solutions. The podcast uses a "game board" metaphor to simplify the RCM landscape, offering strategies and practical tips to help p... more
| Publishes | Weekly | Episodes | 61 | Founded | a year ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | ManagementBusiness | |||

EPISODE SUMMARY
In this episode of The Claim Game, Jeremy Zug sits down with Alexandra Hoerr, founder of Optimum Joy, to discuss building and leading a growing group therapy practice. Alexandra shares how burnout inspired her approach to practice ow... more
EPISODE SUMMARY
Burnout isn't a personal failure, and feeling stuck doesn't mean you lack motivation. In this episode of The Claim Game, Jeremy Zug sits down with psychotherapist and bestselling author Britt Frank to discuss burnout, anxiety, leader... more
EPISODE SUMMARY
In this episode of The Claim Game, Jeremy Zug sits down with Anne Neal, Vice President of Product Management & Payment Integrity at Availity, to discuss the future of revenue cycle management. Together, they explore Availity's Abrasi... more
EPISODE SUMMARY
In this episode of The Claim Game, Jeremy Zug sits down with Hemant Gupta, physician advisor and former Chief Medical Officer at UnitedHealthcare, to explore the intersection of clinical care, insurance, and healthcare innovation. To... more
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How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #10 | |
Apple Podcasts | #181 |
Recent interactions between the hosts and their guests.
Listeners, social reach, demographics and more for this podcast.
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The show focuses on practical revenue cycle management for healthcare providers, breaking down complex billing processes into actionable steps. Across episodes, listeners hear real-world tactics for credentialing, patient registration, eligibility and benefits, payment posting, aging follow-up, denial management, and claim submission, all framed as strategic moves to win in the RCM game. Noteworthy aspects include a strong emphasis on systems, standard operating procedures, and vendor tools (e.g., practice management software) to improve cash flow and staff efficiency, with hosts drawing on their extensive industry experience to translate confusing rules into clear playbooks. The format tends to feature practitioners and operators sharing h... more
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3. The Entrepreneurial Therapist Podcast
4. Business of Therapy®
The Claim Game launched a year ago and published 61 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on The Claim Game include:
1. Anne Neal
2. Hemant Gupta
3. Daniel Fava
4. Marina Badillo-Diaz
5. Danny Freed
6. Danielle Hayes
7. Shannon Hiser
8. Nicole Brewer
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