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Artwork for The Art Of Hospitality

The Art Of Hospitality

The Art Of Hospitality Podcast
Vacation Rentals
Vacation Rental Industry
Guest Experience
Property Management
Technology In Hospitality
Regulations Impacting Short-Term Rentals
Customer Success
Accessibility
Airbnb
Private Equity In Tech
Vrbo
Insurance
Hospitality Standards
Short-Term Rentals
Noise Monitoring
Smart Home Technology
Vacation Rental Management
Hostaway
Onekey
Expedia Group

Welcome to "The Art of Hospitality," where the Operator meets the Philosopher to unravel the intricate tapestry of the vacation rental industry. Led by Conrad O'Connell, the Digital Strategist who turns clicks into bookings, and hosted by Scott Fasano, the "Operator," and Adam Norko, the "Philosopher," our podcast presents a trinity of perspectives that uniquely positions us at the intersection of... more

PublishesWeeklyEpisodes81Founded3 years ago
Number of ListenersCategories
MarketingManagementBusiness

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Artwork for The Art Of Hospitality

Latest Episodes

In this episode, we chat about PR, brand, building trust, AI and a LOT more with Jessica Gillingham.

Enjoy!

⭐️ Links & Show Notes

• Adam Norko

• Conrad O'Connell 

• Jessica Gillingham

• Abode PR

• Jessica's Book: Tech-Enabled Hospitality: Strategi... more

In this first ever in-person recording, Conrad O'Connell and Adam Norko pack the mics and go to Las Vegas for VRMA 2025! A HUGE thank you to VRMA for hosting us at the conference and allowing us to cover this critical moment in the industry for our e... more

In this episode, we chat about the "digital sharecroppers" commonly known as the OTAs with Humphrey Bowles, the CEO of Truvi. 

Enjoy!

⭐️ Links & Show Notes

• Adam Norko

• Conrad O'Connell 

• Humphrey Bowles

• Truvi

In this episode, we deal with a tough one: we say goodbye to Scott Fasano, our original co-host as part of the trio. Scott shares about his new non-vacation-rental journey and what he's working on now. 

It's not goodbye. 

It's bye for now, Scott! ♥... more

Key Facts

Accepts Guests
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

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Recent Guests

Pierre-Camille Hamana
CEO and founder of Hospitable, a property management software company.
Hospitable
Episode: Building Features That Make A Difference For Vacation Rental Managers & Hosts (With Pierre-Camille Hamana)
Blendi Muriqi
Short-term rental manager and founder of Delegate, specializing in building remote teams.
Delegate
Episode: Building The Right Team Through Delegate & Elevating (With Blendi Muriqi)
Nathan Woods
Marketing specialist and consultant focused on Unreasonable Hospitality
Beloved Hospitality
Episode: The Context Behind Unreasonable Hospitality From A Trained Specialist (With Nathan Woods)
Allison Bayley
Owner and operator of a vacation rental management company located in Southern Maine.
Self-employed
Episode: Going Narrow To Build An Amazing Vacation Rental Business (With Allison Bayley)
Moran Goldboim
Co-founder of Boom, a property management software company.
Boom
Episode: What The New AI Platforms Mean For The VRM Software Space... (With Moran Goldboim)
Simon Lehmann
Co-founder and CEO of AJ Atelier and industry expert
AJ Atelier
Episode: Talking Industry Trends & The State Of Global Vacation Rental Business (With Simon Lehmann)
Tanya Rooney
Real estate professional and short-term rental manager
Self-employed
Episode: The Hosting Journey From An Accidental Entry To Full Time Income With Rentals (With Tanya Rooney)
Eli Pritykin
Co-founder of Hudson Creative Studio and creator of HomeRunner, a booking engine for vacation rental management.
Hudson Creative Studio
Episode: Building A Brand-New Product To Solve A Core Vacation Rental Marketing Issue (With Eli Pritykin)
Ben Wolff
Founder of Onera, creating unique outdoor short-term rentals.
Onera
Episode: Unlocking Unique Stays: The Future We All Dream Of? (With Ben Wolff)

Hosts

Scott Fasano
Co-host, who brings operational and practical expertise to the discussions.
Adam Norko
Co-host, known for his philosophical insights into the hospitality industry.
Conrad O'Connell
Co-host and Digital Strategist, offering a critical view of the intersection of technology and hospitality operations.

Reviews

5.0 out of 5 stars from 27 ratings
  • End of summer roundup

    Conrad and Adam

    Apple Podcasts
    5
    BenPembie
    Canada2 months ago
  • The Hospitality Podcast that Actually Gets It!

    I absolutely loved my time on The Art of Hospitality podcast! The conversation was thoughtful, creative, and went far beyond surface-level fluff to dig into trending industry issues with real substance. I left feeling both encouraged and inspired, with practical insights to elevate my professional game.

    I especially appreciated the candid banter with the hosts. Together, we explored areas where we completely agreed and others where we didn’t see eye to eye, and it made for such a fun, engaging,... more

    Apple Podcasts
    5
    Direct Booking Growth Champion
    United States4 months ago
  • Deeper content and story lines

    These three guys have crafted a podcast with meaningful conversations that truly address the heart of hospitality. I guess if you look at the science and art of a craft, I’ve always swayed to the art side which is what Scott, Adam and Conrad have done with their guests. The conversations flow naturally and the episodes organically evolve and lead naturally to the next guest. I don’t think you could craft a better sequence but it simply happens because these three guide a conversation and provide... more

    Apple Podcasts
    5
    goodwinfamily7
    United States2 years ago
  • Perfect mix of talent

    These guys come from different perspectives to bring out the best chat with their guests. Informative and fun!

    Apple Podcasts
    5
    Mark h2c
    United States2 years ago
  • Hospitality Focused

    Great topics, great guests. Very well done.

    Apple Podcasts
    5
    Michael PBR
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Many value the diverse perspectives brought by the hosts, creating a well-rounded listening experience.
The hosts are praised for their engaging and dynamic conversations, often sparking valuable insights for industry professionals.
Listeners appreciate the blend of practical insights and philosophical depth in discussions.
The content is frequently described as thought-provoking and relevant, addressing both current trends and timeless principles in hospitality.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Looking For Growth In Unique Places (With Landon Schlabach)
Q: What does an experience-driven vacation mean for BNB Breeze?
It means creating memorable experiences for guests, focusing on what they feel and remember rather than just the quality of the property.
Looking For Growth In Unique Places (With Landon Schlabach)
Q: How did you bridge the gap initially between operations and your vision when starting your business?
I had to jump into it and wanted the business to succeed. You do what you need to do to ensure success, even if it's not where you flourish.
What Can We Learn From An "Ignored" Industry In Lodging? (With Nathan St Cyr)
Q: What does your hostel look like and what makes it different from traditional hostels?
Nathan describes their hostel as a boutique experience, designed to foster community, with shared spaces aimed at bringing guests together.
What Can We Learn From An "Ignored" Industry In Lodging? (With Nathan St Cyr)
Q: Can you give us a little background about where you're at in your journey?
Nathan explains his experience in the hospitality industry, focusing on how he and his partner developed a hostel that prioritizes community and unique experiences for travelers.
The Right Idea At The Right Time For The Vacation Rental Industry? (With Michael O'Connell & Ben Coleman)
Q: Can you give us a background on your company and your journey?
I started in the property management industry with Happy Guest, focused on improving the guest experience through technology.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About The Art Of Hospitality

What is The Art Of Hospitality about and what kind of topics does it cover?

Focusing on the vacation rental industry, discussions span topics such as property management, marketing strategies, and guest relations, blending practical insights with thoughtful analysis. The hosts offer unique perspectives on operational excellence, digital innovation, and the nuances of hospitality, appealing to professionals looking to enhance their understanding of both the art and science behind creating exceptional guest experiences. Noteworthy is their emphasis on engaging conversations that not only address current industry challenges but also encourage listeners to rethink their approaches to hospitality and business operations, making it a compelling choice for a diverse audience in this space.

Where can I find podcast stats for The Art Of Hospitality?

Rephonic provides a wide range of podcast stats for The Art Of Hospitality. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to The Art Of Hospitality and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does The Art Of Hospitality get?

Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for The Art Of Hospitality, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.

What are the audience demographics for The Art Of Hospitality?

Rephonic provides comprehensive predictive audience data for The Art Of Hospitality, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.

How many subscribers and views does The Art Of Hospitality have?

To see how many followers or subscribers The Art Of Hospitality has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to The Art Of Hospitality?

These podcasts share a similar audience with The Art Of Hospitality:

1. Hospitality Daily Podcast
2. Alex and Annie: The Real Women of Vacation Rentals
3. Good Morning Hospitality
4. All-In with Chamath, Jason, Sacks & Friedberg
5. The Vacation Rental Show

How many episodes of The Art Of Hospitality are there?

The Art Of Hospitality launched 3 years ago and published 81 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact The Art Of Hospitality?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for The Art Of Hospitality?

Rephonic pulls ratings and reviews for The Art Of Hospitality from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

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How do I access podcast episode transcripts for The Art Of Hospitality?

Rephonic provides full transcripts for episodes of The Art Of Hospitality. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.

What guests have appeared on The Art Of Hospitality?

Recent guests on The Art Of Hospitality include:

1. Pierre-Camille Hamana
2. Blendi Muriqi
3. Nathan Woods
4. Allison Bayley
5. Moran Goldboim
6. Simon Lehmann
7. Tanya Rooney
8. Eli Pritykin

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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