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Artwork for The Art Of Hospitality

The Art Of Hospitality

The Art Of Hospitality Podcast
Vacation Rentals
Vacation Rental Industry
Guest Experience
Property Management
Technology In Hospitality
Regulations Impacting Short-Term Rentals
Customer Success
Accessibility
Airbnb
Private Equity In Tech
Vrbo
Insurance
Hospitality Standards
Short-Term Rentals
Noise Monitoring
Vacation Rental Management
Smart Home Technology
Hostaway
Expedia Group
Onekey

Welcome to "The Art of Hospitality," where the Operator meets the Philosopher to unravel the intricate tapestry of the vacation rental industry. Led by Conrad O'Connell, the Digital Strategist who turns clicks into bookings, and hosted by Scott Fasano, the "Operator," and Adam Norko, the "Philosopher," our podcast presents a trinity of perspectives that uniquely positions us at the intersection of... more

PublishesWeeklyEpisodes86Founded3 years ago
Number of ListenersCategories
BusinessMarketingManagement

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Artwork for The Art Of Hospitality

Latest Episodes

In this episode, we're joined by Jeremy Udovich to talk about breaking into the vacation rental space from outside of it, being in a "small" market, properties that can make $300k+ per year, growth, leaving a 9-5, the golf industry and how it relates... more

In this episode, we break apart the changes happening in marketing, AI, search, brand discovery and a TON more with expert Brennen Bliss. 

Enjoy!

⭐️ Links & Show Notes

• Adam Norko

• Conrad O'Connell 

• Brennen Bliss

• Propellic

• The 2025 Study

In this episode, we're solo to break down the Sonder death, master leasing, shifting tides in our industry, demand going down and a LOT more...

Enjoy!

⭐️ Links & Show Notes

• Adam Norko

• Conrad O'Connell

• Skift - Sonder Shuts Down After Marriott... more

In this episode, we're joined by Amy Hinote to preview the upcoming DARM (Data and Revenue Management Conference) 2025 conference in Sandestin, Florida. Buy your ticket TODAY to see us there.

Enjoy!

⭐️ Links & Show Notes

• Adam Norko

• Conrad O'Co... more

Key Facts

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Recent Guests

Amy Hinote
Expert in vacation rental industry and speaker at DARM
Episode: Previewing DARM 2025: The Impact Of Vacation Rental Conferences Right Now (With Amy Hinote)
Rachel Vigil
Founder of UpClose Marketing, managing vacation rentals and product placements
UpClose Marketing
Episode: What Most Managers And Hosts Miss When Designing Their In-Property Experience (With Rachel Vigil)
Jessica Gillingham
Founder of Abode Worldwide, a PR agency focused on technology in the hospitality and short-term rental space.
Abode Worldwide
Episode: Trust And Brand Building In Today's New AI World (With Jessica Gillingham)
Dennis Goedheid
Industry professional involved in vacation rental management.
Episode: VRMA 2025 In Las Vegas (With JJ King, Alex Alioto, Dennis Goedheid & Jamie Lane)
Jamie Lane
Representative from AirDNA involved in analytics for vacation rentals.
AirDNA
Episode: VRMA 2025 In Las Vegas (With JJ King, Alex Alioto, Dennis Goedheid & Jamie Lane)
JJ King
Board member of VRMA and leader in vacation rental management.
Beachside Vacation Rentals
Episode: VRMA 2025 In Las Vegas (With JJ King, Alex Alioto, Dennis Goedheid & Jamie Lane)
Alex Alioto
Leader in property management within the vacation rental industry.
Episode: VRMA 2025 In Las Vegas (With JJ King, Alex Alioto, Dennis Goedheid & Jamie Lane)
Humphrey Bowles
CEO and founder of Truvi, involved in the short-term rental industry since 2010.
Truvi
Episode: The Direct Booking Movement Is More Important Than You Even Think... (With Humphrey Bowles)
Zach Arko
Real estate investor and expert in vacation rentals and boutique hotel management
Episode: Telling The Story Of Real Estate Investments That Make Business Sense (With Zach Arko)

Hosts

Scott Fasano
Co-host, who brings operational and practical expertise to the discussions.
Adam Norko
Co-host, known for his philosophical insights into the hospitality industry.
Conrad O'Connell
Co-host and Digital Strategist, offering a critical view of the intersection of technology and hospitality operations.

Reviews

5.0 out of 5 stars from 28 ratings
  • End of summer roundup

    Conrad and Adam

    Apple Podcasts
    5
    BenPembie
    Canada3 months ago
  • The Hospitality Podcast that Actually Gets It!

    I absolutely loved my time on The Art of Hospitality podcast! The conversation was thoughtful, creative, and went far beyond surface-level fluff to dig into trending industry issues with real substance. I left feeling both encouraged and inspired, with practical insights to elevate my professional game.

    I especially appreciated the candid banter with the hosts. Together, we explored areas where we completely agreed and others where we didn’t see eye to eye, and it made for such a fun, engaging,... more

    Apple Podcasts
    5
    Direct Booking Growth Champion
    United States5 months ago
  • Deeper content and story lines

    These three guys have crafted a podcast with meaningful conversations that truly address the heart of hospitality. I guess if you look at the science and art of a craft, I’ve always swayed to the art side which is what Scott, Adam and Conrad have done with their guests. The conversations flow naturally and the episodes organically evolve and lead naturally to the next guest. I don’t think you could craft a better sequence but it simply happens because these three guide a conversation and provide... more

    Apple Podcasts
    5
    goodwinfamily7
    United States2 years ago
  • Perfect mix of talent

    These guys come from different perspectives to bring out the best chat with their guests. Informative and fun!

    Apple Podcasts
    5
    Mark h2c
    United States2 years ago
  • Hospitality Focused

    Great topics, great guests. Very well done.

    Apple Podcasts
    5
    Michael PBR
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Many value the diverse perspectives brought by the hosts, creating a well-rounded listening experience.
The hosts are praised for their engaging and dynamic conversations, often sparking valuable insights for industry professionals.
Listeners appreciate the blend of practical insights and philosophical depth in discussions.
The content is frequently described as thought-provoking and relevant, addressing both current trends and timeless principles in hospitality.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

What Operations Software Can Do To Make Your Business Run Better (With Simon Seroussi)
Q: Why did you decide to enter the software realm after successfully running a property management company?
Simon explains that there were personal motivations to return to software development, as well as the realization that they could build a product that addressed the operational challenges they faced in their previous business.
Checking Back In On Growth, Working On The Right Projects & "Here Goes Nothin" (With Matt Landau)
Q: How does one find the energy to explore these new ideas?
By prioritizing personal happiness and ensuring that the tasks align with what makes them feel good.
Checking Back In On Growth, Working On The Right Projects & "Here Goes Nothin" (With Matt Landau)
Q: How do you advise people on feeling like a beginner again?
It requires honesty and humility with oneself to recognize the need for change and creative leadership.
Paving Your Unique Path To Vacation Rental Management Growth (With Ginger Harrelson & Hunter Harrelson)
Q: What would you say to encourage others in the profession to engage in advocacy?
Hunter highlighted the need for property managers to have a voice in regulation discussions in their areas and to stand against misconceptions propagated by OTAs.
Paving Your Unique Path To Vacation Rental Management Growth (With Ginger Harrelson & Hunter Harrelson)
Q: What is the general size and scope of the business?
Hunter explained they manage about 360 properties currently, aiming for 500 by their 10-year anniversary, and highlighted their growth strategy and team structure.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About The Art Of Hospitality

What is The Art Of Hospitality about and what kind of topics does it cover?

Focusing on the vacation rental industry, discussions span topics such as property management, marketing strategies, and guest relations, blending practical insights with thoughtful analysis. The hosts offer unique perspectives on operational excellence, digital innovation, and the nuances of hospitality, appealing to professionals looking to enhance their understanding of both the art and science behind creating exceptional guest experiences. Noteworthy is their emphasis on engaging conversations that not only address current industry challenges but also encourage listeners to rethink their approaches to hospitality and business operations, making it a compelling choice for a diverse audience in this space.

Where can I find podcast stats for The Art Of Hospitality?

Rephonic provides a wide range of podcast stats for The Art Of Hospitality. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to The Art Of Hospitality and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does The Art Of Hospitality get?

Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for The Art Of Hospitality, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.

What are the audience demographics for The Art Of Hospitality?

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How many subscribers and views does The Art Of Hospitality have?

To see how many followers or subscribers The Art Of Hospitality has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to The Art Of Hospitality?

These podcasts share a similar audience with The Art Of Hospitality:

1. The Diary Of A CEO with Steven Bartlett
2. The Dr. Hyman Show
3. Hospitality Daily Podcast
4. THE ED MYLETT SHOW
5. Alex and Annie: The Real Women of Vacation Rentals

How many episodes of The Art Of Hospitality are there?

The Art Of Hospitality launched 3 years ago and published 86 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact The Art Of Hospitality?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for The Art Of Hospitality?

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What guests have appeared on The Art Of Hospitality?

Recent guests on The Art Of Hospitality include:

1. Amy Hinote
2. Rachel Vigil
3. Jessica Gillingham
4. Dennis Goedheid
5. Jamie Lane
6. JJ King
7. Alex Alioto
8. Humphrey Bowles

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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