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UXchange

Jeremy

Welcome to "UXChange" the podcast where we (ex)change experiences! I am a firm believer that sharing is caring. As we UX professionals are all aspiring to change User Experiences for the better, I have put together this podcast to accelerate learning and improvement! In this podcast, I will:- Share learning experiences from myself and UX professionals- Answer most common questions- Read famous blo... more

PublishesWeeklyEpisodes70Founded3 years ago
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Welcome back to UXChange, I’m Jeremy — and today we’re talking about something I’ve been wrestling with personally: when should we actually use AI?

We all love what it can do — speed, automation, magic. But at what point does using A... more

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Welcome back to UXChange — this is Part 2 of our series on Measuring the User Experience of AI.

In the first episode, we explored vanity vs. sanity metrics — the surface-level KPIs that look good on dashboards versus the deeper indic... more

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In this new series, we’ll dive deep into what it really means to measure the success of AI-enabled user experiences. Beyond surface-level KPIs and “vanity metrics,” we’ll talk about the sanity metrics that actually reveal whether your... more

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In this episode, I explore how much of user experience happens beneath the surface of awareness — and why tapping into the unconscious is essential for better product design. 

• Why users often say one thing but do another

• The limi... more

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In this episode I explore how product teams can better anticipate and measure user experience in a world where interaction patterns are shifting—from clicks and forms to voice and chat. 

• Why AI is transforming the way users interac... more

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I break down the difference between vanity metrics (what looks good) and sanity metrics (what actually matters), plus the new measurement challenges when users collaborate with AI instead of just using a product. Essential for anyone ... more

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📝 Episode Description

• Why AI breaks traditional UX rules

• The costly mistake of treating AI like automation

• How that 5% error rate could lose you big deals

• Essential if you're adding AI to your product

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In today's episode, I shared my thoughts on AI from my dual perspective as a UX professional and admittedly picky user. Here's what we covered:

🧠 My UX Philosophy

• I'm that friend who gets frustrated when interfaces don't work as ... more

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UXchange launched 3 years ago and published 70 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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