Spotlight by CS in Focus
CS In FocusDriving Success Across GTM with Customer-Centric Collaboration. We're opening the dialogue across the entire go-to-market (GTM) strategy to ensure that Customer Success is at the heart of everything we do. This podcast is dedicated to empowering Customer Success (CS) professionals by fostering a vibrant community that goes beyond the basics.
| Publishes | Monthly | Episodes | 33 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Categories | BusinessManagement | ||||
Listen to this Podcast
Latest Episodes
Your GTM strategy may be bleeding revenue—and you don’t even know it.
In this Spotlight episode, host Emma Lo sits down with Sandy Yu, Founder of Revenue Retention Advisors, to unpack how post-sales teams can stop revenue leaks and fuel expansion.
more
What if your health score is lying to you?
In this episode of Spotlight by CS in Focus, we sit down with Vinova Deniz, Head of Customer Success at Wiza, to unpack what it really means to be proactive in CS:
from spotting quiet signals before they ... more
In this episode, host Emma Lo speaks with Chad Horenfeldt, VP of Customer Success at Siena AI and author of The Strategic Customer Success Manager.
Chad breaks down what it really means to be strategic in CS—and how to stop defaulting to reactive ... more
Join Emma Lo in the latest episode with Greg Boyd about leading an intentional life and career.
Greg shares his personal journey through tragedy, the birth of his new company Vienna Waits, and the mission to help a million people live and work with ... more
Thinking of pivoting into Customer Success in 2025?
This episode is your blueprint.
Gözde Görce, Team Lead of Scaled CS at Apollo.io and founder of The Success Path, joins us to unpack everything from mapping your transferable skills to navigating... more
In this episode of Spotlight LinkedIn Live, Emma Lo sits down with Paul Abdool and Franz-Josef Schrepf, two powerhouse partnership leaders, to uncover what truly drives successful partner ecosystems in B2B SaaS.
🎯 What you’ll learn:
* The 5 laye... more
In this episode of Spotlight, host Elizabeth Italiano welcomes Julie Persofsky, Founder of Achieve Exponential Growth, to explore strategies for scaling Customer Success and driving revenue growth.
With over 20 years of Go-To-Market expertise, Julie... more
In this episode, host Emma Lo sits down with Dillon Young, founder of Lifetime Value Media and Customer Value Labs, to dive into the trends shaping CS today.
Dillon shares insights on:
* The rise of AI and Digital CS
* Navigating the job mar... more
Key Facts
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #155 |  Canada/Business/Management |
Top Management Podcasts
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
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Spotlight by CS in Focus launched 2 years ago and published 33 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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