
Welcome to Spa Insider, the podcast for spa professionals who want to grow, connect, and thrive. Hosted by Universal Companies—trusted by spas from the Ritz-Carlton to independent practitioners—we share tips, tools, and expert advice to support your day-to-day and long-term success. Whether you’re new or seasoned, you’ll find helpful insights in every episode.
| Publishes | Weekly | Episodes | 10 | Founded | 7 months ago |
|---|---|---|---|---|---|
| Category | Business | ||||

What does it mean to create wellness for all?
We explored that question on this episode with Jean-Guy de Gabriac, founder of World Wellness Weekend, who shares his vision for making wellness more accessible, inclusive, and impactful for people aroun... more
What separates high-performing spa teams from the rest?
We dug into just that on this week's Spa Insider episode with Jennifer Holzworth, Vice President of Spa & Wellness Operations at Montage International and member of the ISPA Board of Directors... more
How can you incorporate wellness into every touchpoint of your spa experience and do it effectively?
Tammy Pahel, who oversees spa and wellness at Carillon Wellness Resort Miami and serves as chief wellness officer for Alchemy Resorts, explains how:... more
How do great spas create emotional connection with guests?
In this episode, Sara Jones, Managing Director & Editor of Spa & Wellness MexiCaribe Magazine and consultant at AraSpa Consulting, shares her perspective on how culture, personalization, and... more
What actually makes a luxury spa experience feel memorable? In this episode of the Spa Insider Podcast, Taylor Fields, Corporate Director of Spa, Wellness, & Retail at PCH Hotels & Resorts & ISPA Board Member, shares lessons in creating luxury spa ex... more
We sit down with Maria Ramos, a six-figure esthetician and founder of the “Money Making Esthetician” community, the largest professional esthetics group on the internet. Maria shares how authenticity, openness around mental health, and smart marketin... more
We’re joined by legendary spa and wellness consultant Amy McDonald -- former Miraval spa executive and Global Wellness Summit’s Leading Woman in Wellness -- for a conversation that challenges how spas should think about growth.
Amy didn’t follow a t... more
She used to open for Britney Spears.
Now she opens spas that make every guest feel like a celebrity.
Christina Stratton owns multiple spas, built and sold a boutique spa management firm, and later shaped guest experience globally as Chief Experienc... more








Listeners, social reach, demographics and more for this podcast.
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