Smoke Break - Store Owners
Mike Hernandez"Smoke Break" is a weekly micro-podcast designed specifically for independent convenience store owners looking to maximize their business potential. In just 5-10 minutes – the length of a typical break – host Mike Hernandez delivers actionable strategies and practical insights to help you thrive in the competitive convenience store market. Each episode tackles essential topics like store layout op... more
| Publishes | Weekly | Episodes | 27 | Founded | a year ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | Self-ImprovementEducationCareersBusiness | |||
Listen to this Podcast
Latest Episodes
Smoke Break - Episode 27: Mastering Customer Feedback
Episode Duration: 4:30 minutes
Join host Mike Hernandez for the final episode of the customer service series as he reveals how to transform customer feedback from occasional complaints into a st... more
Smoke Break - Episode 26: Making the Most of Mystery Shopping
Episode Duration: 9 minutes
Join host Mike Hernandez as he reveals how to transform mystery shopping from a "gotcha" program into a powerful customer service improvement tool. Learn prov... more
Smoke Break - Episode 25: Role-Playing - Your Training Secret Weapon
Episode Duration: 8 minutes
Join host Mike Hernandez as he reveals how role-playing transforms awkward training sessions into powerful skill-building experiences that boost custom... more
Smoke Break - Episode 24: Mastering Problem Resolution
Episode Duration: 9 minutes
Join host Mike Hernandez as he transforms how you view customer complaints and problems, revealing how effective resolution strategies can turn unhappy customers int... more
Smoke Break - Episode 23: Product Knowledge - Your Secret Service Weapon
Episode Duration: 9 minutes
Join host Mike Hernandez as he reveals how deep product knowledge transforms your staff from order-takers into customer service experts. Learn prov... more
Smoke Break - Episode 22: The Impact of Store Cleanliness
Episode Duration: 9 minutes
Join host Mike Hernandez as he reveals how store cleanliness directly impacts customer perception, shopping behavior, and sales success. Learn proven strategies f... more
Smoke Break - Episode 21: Mastering Efficient Checkout
Episode Duration: 9 minutes
Join host Mike Hernandez as he shares proven strategies for transforming slow, frustrating checkout experiences into swift, memorable interactions that keep customer... more
Smoke Break - Episode 20: The Art of Greeting and Assisting Customers
Episode Duration: 9 minutes
Join host Mike Hernandez as he shares powerful stories and proven strategies for transforming customer experiences through effective greeting practice... more
Key Facts
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Audience Metrics
Listeners, social reach, demographics and more for this podcast.
| Listeners per Episode | Gender Skew | Location | |||
|---|---|---|---|---|---|
| Interests | Professions | Age Range | |||
| Household Income | Social Media Reach | ||||
Frequently Asked Questions About Smoke Break
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How many episodes of Smoke Break are there?
Smoke Break launched a year ago and published 27 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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