Rephonic
Artwork for Small Spark Theory: a marginal gains approach to new business and marketing

Small Spark Theory: a marginal gains approach to new business and marketing

Lucy Mann
Artificial Intelligence
Gunpowder Consulting
Structured Mediation
Client Relationships
Mediation Process
Refinery
Studiospace
Confidentiality
Intellectual Property
Daylight Bureau
Design and Innovation
New Business Development
Inspira Marketing
Enthuse Marketing
We Create Digital
Large Corporates
Data Protection
Non-Disclosure Agreement
Middle East (MENA)
UK Design Industry

New business is one of those subjects guaranteed to get a reaction from agency owners everywhere. Many will have a nagging feeling they should be doing a bit more, wonder how other agencies manage to land the accounts they covet, have moments of wild inspiration and energy then falter because the day job just, well gets in the way. Gunpowder's Lucy Mann has worked in agency new business for over 2... more

PublishesInfrequentlyEpisodes107Founded9 years ago
Number of ListenersCategories
MarketingManagementBusiness

Listen to this Podcast

Artwork for Small Spark Theory: a marginal gains approach to new business and marketing

Latest Episodes

Ask most agency owners how profitable their last project was, and you'll get one of two answers: a rough guess, or a long pause.

This kind of data is rarely readily available, and when it is, it's usually buried in a spreadsheet that someone else ... more

In this episode of Small Spark Theory, we're continuing our exploration of the true value of client relationships, but this time, we're asking: what happens when things go wrong?

I'm joined by Nigel Sarbutts, former agency MD and founder of Structu... more

In a market where new business feels harder, slower, and more competitive than ever, agencies can no longer afford to overlook the opportunity sitting right in front of them.

Industry pressure, procurement complexity, and shrinking marketing budget... more

Here we are at the end of 2025 and our last episode of the year.

I know this year has been a tough one for many agencies, for many reasons. So I wanted to finish with a good news story. A case study of an independent agency (well two in fact) flour... more

Key Facts

Accepts Guests
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

Similar Podcasts

People also subscribe to these shows.

Recent Guests

Anna Appleton
Founder/Representative of Refinery
Refinery / We Create Digital
Episode: EP106: How to stay profitable | Anna Appleton | Rofinery
Nigel Sarbutts
Mediator and founder of Structured Mediation
Structured Mediation
Episode: EP105: Saving the Client–Agency Relationship | Nigel Sarbutts | Structured Mediation
Catherine Allison
Founder of Master the Art, pitching and communication trainer for agencies
Master the Art
Episode: EP104: A Deeper Dive into Client Development | Catherine Allison | Master the Art
Kim Lawton
CEO of Inspira Marketing and Enthuse Marketing
Enthuse Marketing; Inspira Marketing
Episode: EP103: Unlocking Growth Through Client Leadership | Kim Lawton | Enthuse Marketing
Nicky Rinks
Co-founder of Daylight Bureau
Daylight Bureau
Episode: EP102: The Evolution of Business Development | Nicky Rinks & Rich Banham | Daylight Bureau
Rich Banham
Co-founder of Daylight Bureau
Daylight Bureau
Episode: EP102: The Evolution of Business Development | Nicky Rinks & Rich Banham | Daylight Bureau
Sharon Playford
Consultant Solicitor at Excello Law
Excello Law
Episode: EP101: AI and the Law: What Agencies Need to Know | Sharon Playford | Excello Law
Emily Penny
Founder of Be Colourful, branding consultant
Be Colourful
Episode: EP100: UK Design Agency Positioning Audit | Emily Penny | BeColourful
Pete Sayburn
Founder/CEO of StudioSpace and ex-Market Gravity founder
StudioSpace
Episode: EP99: A new agency marketplace | Pete Sayburn | StudioSpace

Host

Lucy Mann
Host of Small Spark Theory with Gunpowder Consulting, focusing on marginal gains in agency sales and marketing

Reviews

4.9 out of 5 stars from 111 ratings
  • Such a helpful podcast

    As an ‘accidental agency owner’ myself, I’ve found this podcast a fantastic source of tips and inspiration that really can make a difference. I’ve just got home from a trip to London and binge-listened four in a row!

    If you want one to get you into the swing of things then check out Matt Watkinson’s ‘Mastering Uncertainty’. Lucy is a great host and knows exactly when to let the guest go for it!

    Keep up the great work and thank you.

    Apple Podcasts
    5
    Oliver from TDL
    United Kingdom2 years ago
  • Always so interesting

    Loads of really practical and useful advice. Highly recommend 💥

    Apple Podcasts
    5
    wishy14
    United Kingdom2 years ago
  • So many insights

    My go-to and a must for anyone working in the creative industry. Constantly learning and growing!

    Apple Podcasts
    5
    Mewcy
    United Kingdom2 years ago
  • Great podcast, great guests!

    Just finished Lucy’s interview with Emma Sexton and wanted to give a shout-out to Small Spark Theory — so good to hear such insight and authenticity, and without any industry ego! Really enjoy Lucy’s approach to podcasting.

    Apple Podcasts
    5
    LaLovesClementine
    United Kingdom2 years ago
  • Great insight for agencies of all sizes

    This is a great podcast. I’ve listened for a couple of years now and gradually caught up with all of the episodes! There’s a mix of big hitters and niche players - all who have great insight in to issues like pricing, marketing strategies, business development, and so on … I challenge anyone in the agency space to listen to an episode and not have at least 2 or 3 ‘ah-hah!’ moments!

    Apple Podcasts
    5
    David H LFC
    United Kingdom2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Engaging and practical, with a calm, thoughtful host.
Consistently useful insights across a range of agency topics.
High-quality guests and actionable takeaways for agency growth.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

EP104: A Deeper Dive into Client Development | Catherine Allison | Master the Art
Q: What practical steps help scale client development across a team?
Develop simple, visual planning processes and templates; map the client's business structure and roles, integrate a uniform approach to planning, and train teams to have natural, confident conversations powered by gravitas.
EP104: A Deeper Dive into Client Development | Catherine Allison | Master the Art
Q: How can agencies start conversations with clients without it feeling like selling?
Reframe conversations to focus on curiosity, connection and compassion; present insights and questions rather than pushing a sales pitch, and approach each client as a human with shared goals.
EP102: The Evolution of Business Development | Nicky Rinks & Rich Banham | Daylight Bureau
Q: Which books would you recommend to listeners, and why?
Nicky recommends The School of Life An Emotional Education by Alain de Botton for its emphasis on emotional intelligence in BD and its utility in staying level-headed under pressure. Rich recommends The Personal MBA by Josh Kaufman for understanding business models, and Win Without Pitching by Blair Enns for reframing selling as a conversation and focusing on specialization over pitches.
EP102: The Evolution of Business Development | Nicky Rinks & Rich Banham | Daylight Bureau
Q: What are your top three tips for independent agencies selling complex, strategic services?
First, install and maintain an engine that creates a steady pipeline rather than relying on sporadic outreach. Second, adopt a learner mindset, stay curious about new verticals, and nurture relationships rather than chasing immediate pitches. Third, balance automation with human-connection—use AI for efficiency but ensure communications feel genuinely human and tailored to the buyer's context.
EP102: The Evolution of Business Development | Nicky Rinks & Rich Banham | Daylight Bureau
Q: Tell us a little about the profile of the agencies you're supporting.
We focus on founder-led design and innovation studios of varying sizes, from small three-person teams to mid-sized outfits expanding into larger spaces. These studios often excel creatively but struggle to translate that brilliance into a scalable BD engine, so we provide end-to-end support from strategic planning to delivery, tailoring services to fit their size and needs.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

A pragmatic show focused on improving agency new-business performance through marginal gains. Episodes typically feature agency leaders, consultants, and practitioners who share actionable tactics on client development, pricing, profitability, and relationship management, often weaving in AI, design, and legal considerations. The conversations emphasize practical processes, coaching-style insights, and real-world examples aimed at helping small to mid-sized agencies grow more predictably without chasing hype. A notable strength is its range of guest perspectives—from founders and strategists to legal experts—delivering time-tested tips that listeners can apply directly to their own firms.

Where can I find podcast stats for this podcast?

Rephonic provides a wide range of podcast stats for this podcast. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to this podcast and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does this podcast get?

Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for this podcast, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.

What are the audience demographics for this podcast?

Rephonic provides comprehensive predictive audience data for this podcast, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.

How many subscribers and views does this podcast have?

To see how many followers or subscribers this podcast has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to this podcast?

These podcasts share a similar audience with this podcast:

1. 2Bobs—with David C. Baker and Blair Enns
2. The News Agents
3. The Rest Is Politics
4. The Louis Theroux Podcast
5. The Rest Is Politics: US

How many episodes of this podcast are there?

this podcast launched 9 years ago and published 107 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact this podcast?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for this podcast?

Rephonic pulls ratings and reviews for this podcast from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.

How do I access podcast episode transcripts for this podcast?

Rephonic provides full transcripts for episodes of this podcast. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.

What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Anna Appleton
2. Nigel Sarbutts
3. Catherine Allison
4. Kim Lawton
5. Nicky Rinks
6. Rich Banham
7. Sharon Playford
8. Emily Penny

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

Find and pitch the right podcasts

We help savvy brands, marketers and PR professionals to find the right podcasts for any topic or niche. Get the data and contacts you need to pitch podcasts at scale and turn listeners into customers.
Try it free for 7 days