Sell more and lose less - with ECR Retail Loss
Colin PeacockRetailers are always searching for new ways to reduce retail losses such as lost sales because of empty shelves, losses at self-checkout, returns fraud and food waste.
Every year, store operations and loss prevention experts from over 300 different retail businesses from around the world participate in the meetings and research organised by ECR Retail Loss.
This podcast series brings you the lat... more
| Publishes | Weekly | Episodes | 39 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Categories | ManagementMarketingBusiness | ||||
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Latest Episodes
Facial recognition is delivering serious results—one retailer reported a 25% drop in shrink—but it’s still on shaky ground.
Professor Emmeline Taylor and Colin Peacock return to explore the real-world complexities of deploying this technology, from ... more
Internal theft is responsible for a huge chunk of retail loss—yet only 2% of cases ever come to light.
Professor Emmeline Taylor joins Colin Peacock to discuss the rising complexity of staff dishonesty, from sweethearting and fake returns to collusi... more
What happens when someone orders five beers and a bag of crisps to arrive within 15 minutes but the store only has four beers?
Professor Daniel Corsten joins Colin Peacock on the podcast to dissect the economics and challenges of quick commerce. And... more
Cameras don’t solve on-shelf availability—but they support it.
Daniel Corsten joins Colin Peacock to discuss the latest ECR Retail Loss research and explains why shelf image technology is best seen as an enhancer, not a silver bullet.
Supported by ... more
Criminologist Joe Clare shares practical lessons from ECR Retail Loss’s recent returns fraud research, revealing how a small group of repeat offenders can drive the bulk of losses. Even though 14% of all customers admit to doing it.
Clothing dominat... more
Some retailers report up to a 25% shrink reduction when they use face recognition.
In this episode, Colin and Emmeline explore how stores across the US, UK, Australia, and New Zealand are deploying biometric recognition—mostly for watchlist alerts—b... more
Is pay-at-pump a quick fix or a false promise? How can retailers reduce drive-offs and maintain supplementary spending?
Professor Emmeline Taylor joins Colin Peacock to examine the evolving tactics retailers are using to fight forecourt losses.
Fro... more
This week, Colin Peacock is joined by Professor Michael Townsley to reflect on ECR Retail Loss’s first-ever meeting focused on benchmarking KPIs for e-commerce loss — an increasingly vital yet under-defined area of retail loss prevention.
Drawing on... more
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Apple Podcasts | #111 |  Colombia/Business/Management |
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