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三六九危機公關拆彈心法

公關溫拿

你以為的危機公關是什麼?失言、食物中發現蟑螂、詐騙被揭發、公安危機、產品有BUG?其實,危機公關遠不止這些。它可能只是總機接電話時太冷漠,客服處理客訴時未能滿足客戶期待,老闆應酬時不小心透露了未公開的消息,或是其他你認為「那又沒什麼」的小事,都可能成為引發危機公關的火源。 我們很難完全避免危機的發生,但我們一定要知道如何滅火。在我擔任企業公關長達十八年的過程中,處理過的危機公關事件至少有上千件。這使我整理出一套獨創的「三六九危機公關拆彈心法」,這是一套適用於各種情況的SOP流程。其目的就是要幫助你,即使無法避免危機,也能學會解決它,讓危機公關不再困擾你。 ◆ 誰是公關溫拿 我是Winner,在業界大家都叫我公關溫拿!我有二十年的企業公關發言人經驗,我不僅將許多品牌送上媒體造神成名,也成功讓數百件危機公關安全下片,二十年來我練就了一身職場打怪心法,我將全部完整呈現,幫助你在人際、職場、事業上... more

PublishesWeeklyEpisodes13Founded2 years ago
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Korean
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在危機時刻,別以為只有律師就能解決所有問題!

公關溫拿-Winner將帶你深入了解,為什麼律師和公關需要聯手處理危機。在這集節目中,我們將討論如何結合專業律師和公關的智慧,平息群眾情緒,避免法律處理中的反感和衝突。

🌟 第一部分:危機委託人的真實情況

🌟 第二部分:為什麼有律師還不夠?

🌟 第三部分:當專業人士、律師加了一湯匙公關

🌟 第四部分:從聖經中找到危機公關拆彈的智慧

立即收聽,學習如何將法律與公關的力量結合,化危機為轉機,並訂閱頻道以獲取更多實用的公關建議... more

隨著AI技術的迅速發展,許多行業面臨了前所未有的挑戰,公關行業也不例外。

然而,AI真的能取代公關嗎?在這支影片中,溫哥將深入解析AI對公關的影響,揭示AI無法取代公關的六大關鍵原因,同時分享AI如何成為公關的五大助力,讓公關專業如虎添翼。

不僅如此,溫哥還將分享他從聖經中汲取的力量,幫助你在AI時代中保持智慧與勇氣。

立即收聽,學習如何在這個變革的時代中脫穎而出!

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在這個充滿挑戰的商業世界,公關已成為企業成功的關鍵之一。

但到底什麼是公關?它又能為企業帶來什麼價值呢?

在今天的節目中,溫哥將分享他20多年來累積的實戰經驗,揭示公關的真正力量,並教你如何掌握四種成為專業公關的核心能力。

無論你是新手還是有經驗的公關人員,這套人人都能掌握的公關SOP,將幫助你在職場上如虎添翼,讓你的品牌聲名遠播。

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智者慎言,職場上「避免沒必要的溝通」!

溫哥分享了他在職場上的兩個親身經歷,揭示了「智者慎言」的重要性,以及如何避免在職場上進行無謂的溝通。

溫哥引用聖經箴言第九章的智慧,幫助你在工作中更加明智地處理人際關係,並學會如何應對那些不願意改變的人。

收聽節目,你將學到寶貴的職場打怪心法,讓你在工作中如魚得水,避免不必要的紛爭與困擾。

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自媒體時代,禍從口出可能帶來巨大危機!

在今天的節目中,公關溫拿-Winner分享了兩個因禍從口出的故事,揭示了在公關中發言的重要性。

從咖啡品牌使用爭議乳品引發的危機到肉粽品牌使用死豬肉引起的風波,溫哥詳細說明了如何進行危機處理並重建品牌聲譽。

在自媒體時代,危機可能隨時發生,所以學會應對突發的危機挑戰非常重要。

立即收聽,學習更多危機處理的技巧!

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唐吉訶德近期因為扭蛋機事件引發大規模危機,你從這件事情學到了什麼呢?

溫哥強調,眼前的利益只是一時的,品牌的耕耘卻是需要花費長長久久的積累。切勿因為短暫的利益,造成消費者的離心。

因此在執行任何決策前,請記得要計算一下投資報酬率,這樣做到底值不值得?!

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📢危機公關 職場難... more

當品牌遭遇危機後,如何迅速重建聲譽?

公關溫拿-Winner分享了起家雞禁止導盲犬入店事件,並提供三招拆彈建議,幫助品牌快速化解危機,重建形象。

🌟 聽溫哥說引發危機公關的故事

🌟 如何避免引發危機

🌟 快速三招拆彈,化危機為轉機

立即收聽,學習如何在危機後重建品牌聲譽!

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百度公關副總裁璩靜的失言導致公司損失上億元,這樣的危機如何應對?公關溫拿-Winner分享三大心法,教你如何避免發言危機,保護公司形象。

🌟 無我的心態:發言人應避免過多的個人特色

🌟 主題曲「不必在乎我是誰」:發言人應代表企業形象

🌟 忠於異象:將公司的願景和使命凌駕於個人之上

立即收聽,掌握發言人的核心素質,避免類似危機發生!

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