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(Re)thinking insurance

WTW
Insurance Industry
Data Science
IFRS 17
Artificial Intelligence
Insurance Technology
Insurance
Reinsurance
Dynamic Products
UK Insurance Market
Interest Rates
Health Insurance
Solvency Coverage Ratios
Legal System Abuse
Financial Reporting
Machine Learning
Internal Model Calibrations
Risk Assessment
Willis Towers Watson
Commercial Insurance
Financial Modeling

In (Re)thinking insurance we discuss the issues facing P&C, Life, and composite insurers around the globe, as well as exploring the latest tools, techniques and innovations that will help you to re-think insurance.

PublishesTwice monthlyEpisodes100Founded6 years ago
Number of ListenersCategories
ManagementBusiness

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Artwork for (Re)thinking insurance

Latest Episodes

Technology transformation in health insurance is no longer a future ambition - it's a present-day imperative. In this episode of (Re)Thinking Insurance, host Lisa Balboa, Senior Director in WTW's Global Health Advisory Practice, sits down with Algird... more

YouTube

While Generative AI is already reshaping customer service and claims, the real opportunity lies deeper in pricing, reserving, and portfolio management. Yet for most insurers, the full potential of Agentic AI remains largely untapped.

In this episod... more

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In this episode, Mary Bahna-Nolan, Erika Dochney, Martin Laframboise and Jane Seward share practical strategies for optimizing operations, improving disclosures and unlocking greater value, as well as exploring how AI and automation are reshaping the... more

YouTube

In this episode, Charlie Samolczyk, Global Technology Sales Leader, is joined by guest speaker André Balleyguier, Applied AI Leader at Anthropic, and WTW's Pardeep Bassi, Global Proposition Leader for Data Science, to discuss how AI is transforming t... more

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Recent Guests

Algirdas Dineika
Leader within WTW's technology practice
WTW
Episode: Health, Technology and Transformation: Closing the execution gap
Tawhid Rahman
Leader within WTW's technology practice
WTW
Episode: Health, Technology and Transformation: Closing the execution gap
Duncan Anderson
Leads WTW's Insurance Technology Practice
WTW
Episode: How Agentic AI is reshaping insurers' core technical functions?
Mary Bahna-Nolan
Senior Director, Life Practice
WTW
Episode: The dust has settled — now what? Navigating Canada's IFRS 17 day 2
Jane Seward
Director in the WHW Life Team in Canada
WHW
Episode: The dust has settled — now what? Navigating Canada's IFRS 17 day 2
Pardeep Bassi
Global data science and AI proposition leader
Willis Towers Watson
Episode: WTW & Anthropic: Beyond Insurance AI Hype. A Talking Tech Special
Poojan Shah
Actuarial and risk professional, Director at WTW
WTW
Episode: From back office to boardroom: Modernizing the actuarial function
Jessica Plews
Health practice collaborator and host guest
WTW
Episode: Innovation, analytics & the future of health insurance customers
Lisa Balboa
Member of WTW health practice
WTW
Episode: Innovation, analytics & the future of health insurance customers

Reviews

5.0 out of 5 stars from 19 ratings
  • Msheth

    Enjoyed the podcast with some good learning’s

    Apple Podcasts
    5
    Msheth1
    United Kingdom3 years ago
  • Insightful

    Detailed analysis and key insights. Enjoyed the show.

    Apple Podcasts
    5
    Testwtw
    United Kingdom3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners appreciate detailed analysis and concrete takeaways on AI in insurance.
Engaging host with practical, actionable insights for insurance leaders.
High-quality guests and thorough exploration of complex topics.

Chart Rankings

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Talking Points

Recent interactions between the hosts and their guests.

From back office to boardroom: Modernizing the actuarial function
Q: How do cloud and AI change actuarial modeling without replacing actuarial judgment?
They scale models, enable rapid testing and pattern recognition, and free actuaries from repetitive tasks to focus on interpretation, risk drivers, and strategic insights.
From back office to boardroom: Modernizing the actuarial function
Q: What is the practical first step for a company starting this transformation?
Begin with a small, high-impact use case such as a valuation for a specific block or deal and build a centralized data and model workflow around that to gain credibility and momentum.
From back office to boardroom: Modernizing the actuarial function
Q: Why has actuarial modernization shifted from a back-office initiative to a strategic differentiator, especially in M&A and reinsurance?
Modernization accelerates data ingestion, allows rapid scenario testing, and enables clear, transparent communication of results to leadership and stakeholders, which is crucial in time-sensitive deals.
The Role of AI in Financial Reporting: Hype or Reality?
Q: Is this about replacement, augmentation, or something in between?
Human roles will evolve towards judgment, accountability, and ethical decision-making as AI handles more mechanical production tasks.
The Role of AI in Financial Reporting: Hype or Reality?
Q: How do we balance the creative potential of generative AI with the strict control and audit requirements of financial and actuarial reporting?
AI should be an assisting tool under human accountability to ensure that regulatory guidance is followed, where humans must maintain oversight on AI-generated outcomes.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About (Re)thinking insurance

What is (Re)thinking insurance about and what kind of topics does it cover?

This show consistently covers how technology, data, and AI are reshaping risk, underwriting, pricing, and governance across P&C and life insurance. Episodes balance practitioner-focused insights with strategic perspective, featuring practitioners from large consultancies and leading insurers, as well as legal and regulatory angles. A notable pattern is deep dives into AI applications (including responsible deployment and governance), actuarial modernization, and market dynamics such as pricing models, reporting, and regulatory changes. Listeners likely gain practical frameworks, real-world case studies, and a forward-looking view on how tech-enabled transformation can drive efficiency and better risk management in highly regulated environme... more

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These podcasts share a similar audience with (Re)thinking insurance:

1. FT News Briefing
2. The Voice of Insurance
3. Risk in Context Podcast
4. Newscast

How many episodes of (Re)thinking insurance are there?

(Re)thinking insurance launched 6 years ago and published 100 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on (Re)thinking insurance?

Recent guests on (Re)thinking insurance include:

1. Algirdas Dineika
2. Tawhid Rahman
3. Duncan Anderson
4. Mary Bahna-Nolan
5. Jane Seward
6. Pardeep Bassi
7. Poojan Shah
8. Jessica Plews

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