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Artwork for Retail Therapy
Leadership
Retail Sector
Retail
Australian Retailers Association
Digital Transformation
Fashion Industry
Sustainability
Michael Hill
Artificial Intelligence
Retail Industry
Career Development
Customer Experience
Jewelry Industry
Salvos Stores
Cost Of Living Crisis
Community Engagement
Myer
Customer Feedback
Diversity and Inclusion
Diversity, Equity, and Inclusion

Welcome to Retail Therapy – the podcast that unpacks the trends, challenges, and innovations shaping the future of retail. Brought to you by the Australian Retailers Association (ARA), Retail Therapy goes beyond the shopfront to explore the forces driving Australia’s $420 billion retail sector - our largest private employer with over 1.4 million workers. Join us as we sit down with industry leader... more

PublishesDailyEpisodes108Founded4 years ago
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Artwork for Retail Therapy

Latest Episodes

Customer aggression is an issue no retailer wants to face, yet it's becoming an increasing challenge across the industry. From verbal abuse to physical threats, frontline staff are dealing with alarming incidents that impact their safety and wellbein... more

Tune in to this insightful episode of Retail Therapy as Andy White, CEO of AusPayNet, discusses the growing challenge of online fraud and digital scams.

With over 25 years of international experience, Andy dives deep into the state of retail crime i... more

Retail crime is on the rise, impacting businesses, employees, and communities—but what can be done to combat it?

Joining the conversation is Helen Dickinson, CEO of the British Retail Consortium, who has been at the forefront of advocating for safer... more

Supply chains keep Australia moving - but how can businesses navigate ongoing disruptions and prepare for the future?

Joining us today is Dr Hermione Parsons, CEO & Managing Director of the Australian Logistics Council, an expert in end-to-end suppl... more

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Recent Guests

Andy White
CEO of Australian Payments Network, responsible for improving payment systems in Australia
AusPayNet
Episode: Tackling retail crime in the digital age with Andy White
Helen Dickinson
CEO of the British Retail Consortium, focused on tackling retail crime
British Retail Consortium
Episode: Tackling retail crime - Helen Dickinson’s roadmap for change
Georgie Harman
CEO of Beyond Blue, an organization supporting mental health awareness and initiatives
Beyond Blue
Episode: Beyond Blue’s impact - Georgie Harman on mental health in retail
Peter Price AM
CEO of Crime Stoppers
Crime Stoppers
Episode: Tackling retail crime – insights from Crime Stoppers CEO Peter Price AM
Ian Bailey
Managing Director of the Kmart Group
Kmart
Episode: Ian Bailey on purpose, innovation & growth
Dr. Kellie Nuttall
Strategy and Business Design Leader of Deloitte and advocate for AI in business
Deloitte
Episode: The power of AI - how retailers can thrive in a digital age with Dr Kellie Nuttall
Chris Richardson
A leading voice in economic analysis and respected economist
Episode: Navigating retail’s future with Chris Richardson
Kate Box
Director of Retail ANZ at Meta
Meta
Episode: AI & Retail: Preparing for Peak Season with Meta’s Kate Box
Gary Starr
Executive General Manager for Customer and Commercial at Australia Post
Australia Post
Episode: Delivering for Peak Season: Australia Post’s Holiday Prep with Gary Starr

Host

Paul Zahra
CEO of the Australian Retailers Association and host of discussions focusing on current retail challenges and innovations.

Chart Rankings

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Talking Points

Recent interactions between the hosts and their guests.

Keeping Australia moving - Dr Hermione Parsons on supply chain strategy
Q: How do you think the rise of e-commerce is impacting trades when it comes to supply chain?
Dr. Parsons states that the last mile delivery represent a significant portion of overall costs, stressing the importance of location for industrial land.
Keeping Australia moving - Dr Hermione Parsons on supply chain strategy
Q: What kind of impact are global events having on supply chains generally?
Dr. Parsons elaborates on how Australians need to be more aware of their geographical isolation and the effects of global events on supply chains.
Keeping Australia moving - Dr Hermione Parsons on supply chain strategy
Q: What are some of the other challenges Australians face from a supply chain perspective?
Dr. Parsons mentions urban planning issues, including regulations on truck delivery times that affect supply chain efficiency.
Keeping Australia moving - Dr Hermione Parsons on supply chain strategy
Q: What does an average day look like for you?
Dr. Parsons discusses her daily responsibilities, including meetings at Parliament House and working on the National Freight and Supply Chain Strategy.
Tackling retail crime – insights from Crime Stoppers CEO Peter Price AM
Q: How are these efforts going, do you think?
Unfortunately, data collection systems are legacy, making it hard to distinguish types of theft which complicates reporting and response efforts.

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Frequently Asked Questions About Retail Therapy

What is Retail Therapy about and what kind of topics does it cover?

Discussions center on the key trends, challenges, and innovations within the retail sector, emphasizing the dynamics that shape Australia's vast market, which employs over 1.4 million individuals. Topics regularly explored include economic pressures, advancements in technology such as artificial intelligence, sustainability efforts, customer experience enhancement, and the strategic responses to changing consumer behaviors. The series features insights from prominent industry leaders and experts, offering valuable perspectives that cater to listeners ranging from seasoned professionals to those new to the retail landscape. Notably, the program addresses the future of retail crime prevention, adding another layer of relevance in today's reta... more

Where can I find podcast stats for Retail Therapy?

Rephonic provides a wide range of podcast stats for Retail Therapy. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Retail Therapy and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does Retail Therapy get?

Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for Retail Therapy, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.

What are the audience demographics for Retail Therapy?

Rephonic provides comprehensive predictive audience data for Retail Therapy, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.

How many subscribers and views does Retail Therapy have?

To see how many followers or subscribers Retail Therapy has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Retail Therapy?

These podcasts share a similar audience with Retail Therapy:

1. The Mentor with Mark Bouris

How many episodes of Retail Therapy are there?

Retail Therapy launched 4 years ago and published 108 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Retail Therapy?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Retail Therapy?

Rephonic pulls ratings and reviews for Retail Therapy from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.

How do I access podcast episode transcripts for Retail Therapy?

Rephonic provides full transcripts for episodes of Retail Therapy. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.

What guests have appeared on Retail Therapy?

Recent guests on Retail Therapy include:

1. Andy White
2. Helen Dickinson
3. Georgie Harman
4. Peter Price AM
5. Ian Bailey
6. Dr. Kellie Nuttall
7. Chris Richardson
8. Kate Box

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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