人才發展Good Timing
太毅國際「傾聽觀點，人才發展」 人才發展Good Timing是由太毅國際專為企業人力資源、L&D、主管等夥伴打造的音頻節目。 節目涵蓋了國際最新管理趨勢議題，安排領域顧問專家針對組織、團隊、個人等層面分享；同時邀請不同產業的人才發展夥伴前來會談，與大家分享各種培訓故事與心法，幫助培訓夥伴找到真因，破除難題。 【顧問營業中｜每月10號】透過顧問專業洞察，幫助企業覺察組織運營挑戰與解方 【聽見趨勢｜每月30號】邀約各大人資社群專家，捕捉人資趨勢議題 【欸你哪位｜每月15號】從職業初衷到專長主題，帶你360度認識講師 【AI代班現場 | 每月20】帶你透過企業標竿案例，搞懂培訓設計成功關鍵 ===================== ✨企業培訓需求填寫：www.timingasia.com/contact/ 📣官方網站：www.timingasia.com/ �... more
| Publishes | Twice monthly | Episodes | 175 | Founded | 4 years ago |
|---|---|---|---|---|---|
| Language |  Korean | Number of Listeners | Categories | BusinessCareersManagement |
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努力做好服務SOP，可是為什麼客戶還是不滿意？
比話術更重要的是先判斷對方的情緒狀態。服務升級的盲點是太早「解決問題」，客戶其實要的是被安頓的感覺。AI 客服時代，哪些時刻需要真人出馬？Vicky老師與您分享關鍵的4個判斷原則！
🎯收聽大綱
• 從決策現場到服務第一線
• 做好服務的關鍵「話術不是問題」臨場判斷力才是
• 客戶流失往往不是因為服務不夠好
• 如何善用AI科技工具幫助服務？掌握4原則讓科技與人力協作發揮最大價值
🧑🏫進一步認識陳韻如Vicky老師
�... more
你的業務團隊是否面臨這些困境：
❌ 業務憑感覺做事，無法複製成功經驗
❌ 客戶交接只能「Give me five擊掌」，關鍵資訊流失
❌ 優秀業務離職，客戶知識跟著帶走
❌ 老闆陪訪前在計程車上臨時惡補客戶資訊
❌ Review會議只看達成率，卻不知道問題出在哪裡
這一集，我們邀請曾帶領團隊創造年營業額破百億的業務管理專家陳國欽King老師，分享他如何用「客戶六管理（MANTIS）」系統，幫助企業從混亂走向系統化、從憑感覺到策略式銷售！
🎯 你將學到：
✓ 業務發展的五個層級：... more
你知道行動學習嗎？還是Action Learning、Mobile Learning傻傻分不清？
當你在Google搜尋「行動學習」，常常會看到Mobile Learning(移動學習)的資訊。但其實 Action Learning(行動學習)是完全不同的概念 它是一套源自1911年、風靡全球的人才發展方法論！
這集我們特別邀請台灣行動學習專家蔡宏基老師，親自分享這個能「一魚三吃」的人才發展方法，協助您同時解決企業真實難題、發展高效團隊、提升領導力。從1911年鐵達尼號事件談起，老師將帶你認識... more
你是否發現，疫情後的組織管理越來越複雜？高階主管面臨的決策難題不再有標準答案？傳統課程或演講，似乎無法真正解決高階領導者的實際問題？本集「聽見趨勢」邀請新竹人力資源協會理事長Rick，深度剖析私董會（Peer Advisory Group）在高階領導人養成的實務應用！
🎯內容綱要
• 從VUCA到BANI：組織邊界消失、人才網絡崛起
• 私董會的起源與運作機制
• 傳統學習方式的局限 vs. 私董會的突破性價值
• 私董會的5步驟運作流程，創造群體智慧！
• 台灣企業導入私董會的5... more
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Reviews
- EP34 Joanne老師說的非常好👍
Joanne老師短短幾分鐘重點就有非常多學習
1.多元包容很多都只關注性別年齡族群，但在台灣這方面包容性還是不錯的，但在組織中，被貼標籤、被認為想法作法跟別人不一樣的問題很大，也造成投入度的問題
2.安靜離職看到很多文章解釋在新時代工作者，其實不然，Joanne老師提到的造成原因更明確，我認為不是年齡世代的問題，是組織領導者能不能以身作則，更多傾聽和包容，帶領團隊成員，願意100%發揮
Apple Podcasts5skater0608
Taiwan3 years ago - 很讚
有很多個主題，很棒的分享！
Apple Podcasts5Yu chun WangTaiwan4 years ago - 很棒的分享
Good
Apple Podcasts5獅子廚娘Taiwan4 years ago - 棒
很好的節目
Apple Podcasts5小T.........Taiwan4 years ago - 人資發展的綠洲
好多可以了解的人資新訊，真是難得！
Apple Podcasts5人資玩咖Taiwan4 years ago
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #11 | Taiwan/Business/Management |
Apple Podcasts | #163 |  Hong Kong/Business/Management |
Apple Podcasts | #172 | Taiwan/Business |
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
| Listeners per Episode | Gender Skew | Location | |||
|---|---|---|---|---|---|
| Interests | Professions | Age Range | |||
| Household Income | Social Media Reach | ||||
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These podcasts share a similar audience with 人才發展Good Timing:
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How many episodes of 人才發展Good Timing are there?
人才發展Good Timing launched 4 years ago and published 175 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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