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Artwork for Punk CX with Adrian Swinscoe

Punk CX with Adrian Swinscoe

Adrian Swinscoe

An ongoing series of interviews where I, Adrian Swinscoe, interview leading entrepreneurs, leaders and thought leaders about how to deliver stand out customer experience and service. more

PublishesWeeklyEpisodes491Founded11 years ago
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BusinessMarketingManagement

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Artwork for Punk CX with Adrian Swinscoe

Latest Episodes

In today’s episode of the Punk CX podcast, there is no interview. more

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6 days ago

Today’s interview is with Gareth Higgins, who writes and speaks about the power of storytelling to shape our lives and world, peace and justice, and how to take life seriously without believing your own propaganda. Gareth joins me today to talk about... more

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15 days ago

Today’s interview is with James Lawther, Director at Squawk Point Consulting and Author of ‘Managed by Morons: The Path to a Thriving Organisation’. James joins me today to talk about his new book, why so many organisations are mediocre, what we shou... more

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24 days ago

Today’s interview is with Jamie Smith, who is the Founder and CEO of Customer Futures Ltd, an advisory firm helping businesses seize the opportunity around disruptive and customer-empowering digital propositions, and author of the weekly Customer Fut... more

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a month ago

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Find out how many people listen to Punk CX with Adrian Swinscoe and see how many downloads it gets.

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Reviews

5.0 out of 5 stars from 18 ratings
  • This show rocks! 🎸

    CX professionals - meet your new favorite podcast! Adrian has created an incredible resource for you with Punk CX. Hear from industry experts as they discuss challenges, present solutions, and share their insights into what’s next in customer experience!

    Apple Podcasts
    5
    Arlie K
    United States2 years ago
  • Where the magic happens when it comes to improving customer outcomes - interview with Stacy Sherman

    Adrian is a brilliant customer experience leader who makes you think and do differently. Each episode is educational and fun at the same time. I had the privilege to be a guest on Adrian’s show and he is a fantastic host. He deserves more than 5 stars!

    Apple Podcasts
    5
    Stacy Sherman-DoingCXRight®‬
    United States2 years ago
  • Awesome podcast!

    This podcast is an incredible resource for anyone looking to improve their business strategies and achieve success. Adrian is a knowledgeable and skilled host and each of his conversations with guests reveals valuable insights.

    Apple Podcasts
    5
    maddie@podcastingyou
    United States2 years ago
  • The Tom Peters Interview

    Adrian, your interview with Tom Peters is excellent in every way. Many podcasts have “dead air time,” meaning empty, off-topic chatter. Every minute of your interview was insightful. Thank you

    Apple Podcasts
    5
    Arnold Howard
    United States3 years ago
  • Minimising the Messy Middle

    I found this podcast fascinating as I manage end to end operational teams - customer service, middle and back office on a global scale. I encounter all of the challenges mentioned and working a number of solutions from a technological, process and cultural perspective, but there is a long way to go. I recommended my leadership team to listen to this also. more

    Apple Podcasts
    5
    grahampy
    United Kingdom3 years ago

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