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Artwork for Support Insights Podcast

Support Insights Podcast | CX & Customer Support Podcast by SentiSum

SentiSum

We share the "earned secrets" of customer experience leaders. An 'earned secret' is a unique solution to a hard problem, learned by overcoming a challenge that hardly anyone else has. In each episode, we hear how our guests have achieved big wins and overcome adversity to deliver great customer service and CX—with a focus on how-to strategies you can use to overcome your biggest challenges, too.

PublishesWeeklyEpisodes54Founded4 years ago
Categories
EducationHow To

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Artwork for Support Insights Podcast

Latest Episodes

Join the support insights community to stay up to date on new podcast episodes - https://sentisum.com/resources/community In today's episode of the Support Insights Podcast we talk to Justin Rezende, Head of Support at Shopify Logistics about how he ... more

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a year ago

Join the support insights community to stay up to date on new podcast episodes - https://sentisum.com/resources/community In today's episode of the Support Insights Podcast we talk to Thibaut Martin, CX expert, about his fantastic achievements as Hea... more

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a year ago

Join the support insights community to stay up to date on new podcast episodes - https://sentisum.com/resources/community In today's episode of the Support Insights Podcast we talk to Svitlana Gaunt, Customer Support Excellence Team Lead at Miro, abo... more

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a year ago

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Reviews

5.0 out of 5 stars from 1 ratings
  • Super insightful podcast

    Love the guests, off to a great start.

    Apple Podcasts
    5
    sarah19698
    United Kingdom3 years ago

Chart Rankings

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#100 Ukraine/Education/How To
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#145 Singapore/Education/How To
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#224 Poland/Education/How To

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Frequently Asked Questions About Support Insights Podcast

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How many episodes of Support Insights Podcast are there?

Support Insights Podcast launched 4 years ago and published 54 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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