We share the "earned secrets" of customer experience leaders. An 'earned secret' is a unique solution to a hard problem, learned by overcoming a challenge that hardly anyone else has. In each episode, we hear how our guests have achieved big wins and overcome adversity to deliver great customer service and CX—with a focus on how-to strategies you can use to overcome your biggest challenges, too.
Publishes | Twice monthly | Episodes | 54 | Founded | 5 years ago |
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Categories | How ToEducation |
Join the support insights community to stay up to date on new podcast episodes - sentisum.com/resources/community
In today's episode of the Support Insights Podcast we talk to Ben Gardner, VP of Customer Support at Drift, about the recent ... more
Join the support insights community to stay up to date on new podcast episodes - sentisum.com/resources/community In today's episode of the Support Insights Podcast we talk to Justin Rezende, Head of Support at Shopify Logistics about how he ... more
Join the support insights community to stay up to date on new podcast episodes - sentisum.com/resources/community In today's episode of the Support Insights Podcast we talk to Thibaut Martin, CX expert, about his fantastic achievements as Hea... more
Join the support insights community to stay up to date on new podcast episodes - sentisum.com/resources/community In today's episode of the Support Insights Podcast we talk to Svitlana Gaunt, Customer Support Excellence Team Lead at Miro, abo... more
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How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #56 | |
Apple Podcasts | #72 | |
Apple Podcasts | #110 |
Listeners, social reach, demographics and more for this podcast.
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Support Insights Podcast launched 5 years ago and published 54 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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