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Nobody Told Me That! A Dental Podcast with Teresa Duncan

Teresa Duncan, speaker and corporate consultant
Dental Practice Management
Dental Management
Insurance Claims Processing
Dental Marketing
Accounts Receivable Management
Patient Payment Processes
Efts
Growth Strategies
Dental Insurance
Teledentistry
Patient Experience
Filing Deadlines
Documentation
Dental Billing
AADOM
Space Dentistry
Passion Projects
Hiring Practices
Practice Optimization
Dental Assistants

Teresa Duncan explores the dental business from behind-the-scenes of the industry to tackling management and business issues in the office. Show notes over at nobodytoldmethat.libsyn.com/

PublishesTwice monthlyEpisodes159Founded9 years ago
Number of ListenersCategories
Health & FitnessBusinessMedicineManagement

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Artwork for Nobody Told Me That! A Dental Podcast

Latest Episodes

More management and insurance knowledge in my newsletter: www.odysseymgmt.com/newsletter

Sometimes the most powerful management lessons come from honest conversations with dental professionals who are navigating the same challenges every da... more

YouTube

More management and insurance knowledge in my newsletter: www.odysseymgmt.com/newsletter

This episode with my friend Michelle Affanato breaks down what truly makes a great dental office manager, especially for those promoted from within or ... more

YouTube

More management and insurance knowledge in my newsletter: www.odysseymgmt.com/newsletter

Dental practices are being stretched thinner than ever, but the solution isn't just hiring more people. It's learning how to better use, train, and tru... more

YouTube

More management and insurance knowledge in my newsletter: www.odysseymgmt.com/newsletter

Does dental billing feel harder than it used to? You're doing the same work, but claims stall, rules change, and nothing seems consistent anymore. My f... more

YouTube

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Recent Guests

Michelle Affanato
Founder/CEO, Affinity Management Consulting (Affinity Dental Management)
Affinity Management Consulting
Episode: EP 168 What Makes a Great Dental Office Manager (It's Not What You Think)
Stacey Singleton
Expert on Expanded Functions Dental Assisting (EFTA) and program developer in Maine
Episode: EP 167 Can Expanded Function Dental Assistants (EFDA) SOLVE The Dental Shortage?
Brooke Bird
Owner of Birdseye Billing
Birdseye Billing
Episode: EP 166 The Real Reason Dental Billing Is So Frustrating
Olivia Smith
Olivia Smith Dental Consulting, practice management consultant
Olivia Smith Dental Consulting
Episode: EP 165 The Side of Dental Practice Management No One Talks About!
Justin Withrow
Lawyer with Flannery George-Alice, leading dental practice group
Flannery George-Alice
Episode: EP 164 How To Protect Your Dental License
Adam Smith
Cost optimization expert, Schooley Mitchell
Schooley Mitchell
Episode: EP 162 #1 Cost Optimization Expert: Use My Tips to Cut Dental Costs by 28%
Amrita Patel
Dentist; early-career speaker for California Dental Association; former New Jersey/New York practice leader
Independent dental practitioner; CDA early career dentist speaker
Episode: EP 161 The Real World of Dentistry No One Prepares You For
Ashley Bond
Co-Founder and Chief Dental Billing Officer at Wisdom Dental Billing
Wisdom Dental Billing
Episode: Special Episode: The Dental Billing Lie Everyone Believes
Teresa Pichay
Senior regulatory compliance analyst at California Dental Association (CDA)
California Dental Association (CDA)
Episode: EP 157 The One Mistake That Could Wipe Out Your Dental Practice Overnight

Host

Teresa Duncan
Host of Nobody Told Me That! A Dental Podcast with Teresa Duncan

Reviews

4.7 out of 5 stars from 58 ratings
  • You need this podcast

    Every episode is packed with a deep dive into industry changes, challenges and things we didn’t know we need to know. Love Teresa’s style and she can make even a dry topic entertaining. Thanks for all you do.

    Apple Podcasts
    5
    NCWalls
    United States3 years ago
  • Awesome Podcast!!!

    Teresa, host of the Nobody Told Me That! With Teresa Duncan podcast, highlight all aspects of management and more in this can’t miss podcast! The host and expert guests offer insightful advice and information that is helpful to anyone that listens!

    Apple Podcasts
    5
    Clarisse Gomez
    United States4 years ago
  • Must listen!

    Every episode I listen to i come away with at least one piece of new information. Teresa is a great host, has great guests and the most relevant topics no matter your role in dentistry.

    Apple Podcasts
    5
    ChelleRose527
    United States4 years ago
  • Long time listener

    I always learn something from Teresa.

    Audible
    5
    VA Customer
    United States5 years ago
  • So much information

    She does a GREAT job with interviews and it’s nice she’s starting to tackle some topics solo.

    Apple Podcasts
    5
    Dental chewer
    United States5 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Guests are well-credentialed and bring real-world experience.
Listeners praise practical, actionable insights for day-to-day practice management.
The host maintains a calm, approachable interviewing style that makes complex topics accessible.
Content is consistently relevant to dental administrators and clinicians seeking profitability and efficiency.

Chart Rankings

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Talking Points

Recent interactions between the hosts and their guests.

EP 150 She Turned $40/mo Side Hustle into a 7-Figure Dental Business!
Q: Amanda, how do you want potential clients to find you, and what should they expect when they reach out?
I start with a preliminary 15-minute phone call to set expectations, offer practical advice, and determine fit. My website is amandademoura.com, and I provide direct contact through amanda@amandademoura.com along with social links, so people can reach out, learn about my coaching, and understand if we're a good match.
EP 151 Dentists Are Burning Out FAST and Here's How to Stop It!
Q: How should practices approach diagnosis to avoid delays and maintain profitability?
Doctors should be decisive and focused on the core problem, avoiding overcomplication. Quick, clear diagnosis and a concrete plan prevent patients from seeking antibiotics or postponing care, which helps protect revenue and patient trust.
EP 151 Dentists Are Burning Out FAST and Here's How to Stop It!
Q: What is the role of same-day dentistry in improving patient relationships and overall practice efficiency?
Same-day dentistry can significantly strengthen patient relationships and keep schedules on track, but it requires careful front-office coordination and a willingness to adapt the workflow to avoid upsetting the schedule or risking delays for other patients.
EP 151 Dentists Are Burning Out FAST and Here's How to Stop It!
Q: How do you determine whether an associate is a long-term fit versus someone who should move on?
There are two types of associates: those who stay and grow within the practice versus those who eventually go off on their own. The decision often hinges on alignment, mentorship quality, and whether the doctor can really integrate into the team without compromising patient care.
EP 151 Dentists Are Burning Out FAST and Here's How to Stop It!
Q: What inspired you to focus on simplifying the management side of dentistry and coaching multiple practices?
The driving force was recognizing how heavy the ownership model could be, with stress from numerous practices and associates. Simplifying the load and creating time freedom allowed him to stay happy with dentistry while still helping others achieve similar balance.

Audience Metrics

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Frequently Asked Questions About Nobody Told Me That! A Dental Podcast

What is Nobody Told Me That! A Dental Podcast about and what kind of topics does it cover?

The show centers on practical, practitioner-focused insight into running dental offices, covering management, leadership, billing, compliance, and strategy. Episodes frequently feature dental office managers, clinicians, and industry consultants discussing real-world challenges— from staffing and leadership transitions to revenue-cycle management, HIPAA compliance, and insurance dynamics. A recurring strength is translating complex topics into actionable guidance, often paired with templates, checklists, and case studies that listeners can apply directly in their practices. A standout aspect is the mix of experienced practitioners and specialized consultants (billing, legal, cybersecurity) who share tangible tactics for improving profitabil... more

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Which podcasts are similar to Nobody Told Me That! A Dental Podcast?

These podcasts share a similar audience with Nobody Told Me That! A Dental Podcast:

1. The Dental Billing Podcast
2. AADOM Radio-THE Podcast For Dental Managers
3. Dental A Team Podcast
4. The Best Practices Show with Kirk Behrendt
5. Dental Drills Bits

How many episodes of Nobody Told Me That! A Dental Podcast are there?

Nobody Told Me That! A Dental Podcast launched 9 years ago and published 159 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Nobody Told Me That! A Dental Podcast?

Recent guests on Nobody Told Me That! A Dental Podcast include:

1. Michelle Affanato
2. Stacey Singleton
3. Brooke Bird
4. Olivia Smith
5. Justin Withrow
6. Adam Smith
7. Amrita Patel
8. Ashley Bond

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