Rephonic
Artwork for NIC Chats
Senior Housing
Value-Based Care
Senior Living
Juniper Communities
Active Adult
Medicare Advantage
Data
Artificial Intelligence
Valuation
Omega Healthcare Investors
Skilled Nursing
Capital Markets In Real Estate
Employee Engagement
Resident Engagement
ATI Advisory
Connect4life
Procare HR
Austin, United States
ROIDEA
Construction Lending

Get to know some of the leading voices and business leaders influencing seniors housing and skilled nursing today. Expect a little more humor, a few good stories from the frontlines, and perhaps a priceless insight gained from deep experience.

PublishesWeeklyEpisodes56Founded5 years ago
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Business

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Artwork for NIC Chats

Latest Episodes

As part of NIC's Active Adult podcast series, host Caroline Clapp sits down with Kimberly Byrum, Managing Principal, Multifamily, at Zonda Advisory Group, to share insights on how developers and investors can use data to identify the right markets an... more

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In this first episode in NIC's Active Adult podcast series, host Caroline Clapp sits down with Ben Burke, Managing Partner of Headwaters Group, a Denver-based developer and operator of active adult 55+ rental communities, to share insights on why act... more

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Host Lisa McCracken sits down with Julie Robinson and Andrew Wantoch of Clarion Partners — a roughly $70 billion private investment manager — to talk about their growing commitment to senior housing. The duo shares how Clarion approaches the sector w... more

Live from the NIC Spring Conference in Nashville, this episode of NIC Chats brings together Procare HR founder and CEO, Brett Landrum, and Go Icon CEO, Ryan Galea, to explore how aligning staff and resident engagement can transform outcomes in senior... more

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Recent Guests

Julie Robinson
Senior executive at Clarion Partners
Clarion Partners
Episode: Building Lasting Partnerships Between Operators and Capital Partners
Andrew Wantok
Head of the Senior Housing Asset Management Team at Clarion
Clarion Partners
Episode: Building Lasting Partnerships Between Operators and Capital Partners
Ryan Galea
CEO
Go Icon
Episode: Aligning HR, Tech, and Life Enrichment: Procare HR’s Vision for Resident and Staff Engagement
Courtney Nickels
Managing director and COO of Health Care at Artemis Real Estate Partners
Artemis Real Estate Partners
Episode: Center Stage: Why Senior Housing Capital Is All In for 2026
Imran Javaid
Managing Director, for-profit health care team in the US
BMO
Episode: Beyond the Buzz: Imran Javaid on Debt, Development, and Senior Housing Momentum
Vikas Gupta
Chief Investment Officer, Omega Healthcare Investors
Omega Healthcare Investors
Episode: Skilled Nursing’s Moment: Omega’s Vikas Gupta on Strategy, RIDEA, and What’s Next
Zach Bowyer
Head of Living Sectors Americas at Cushman & Wakefield
Cushman & Wakefield
Episode: Inside Active Adult: Market Trends and Valuation Insights
David Sawyer
Founder and CEO of TSO Life
TSO Life
Episode: Harnessing Data to Redefine the Resident Experience
Brett Landrum
CEO of Procare HR
Procare HR
Episode: Driving Workforce Excellence and Innovation in Senior Care

Host

Lisa McCracken
Host of NIC Chats on the road; Host of NIC Chats; Head of Research Analytics at NIC

Reviews

5.0 out of 5 stars from 10 ratings
  • Great Podcast

    This podcast provides great insights into the leaders and drivers within our industry.

    Apple Podcasts
    5
    RJ-2021
    United States5 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Great insights into industry leadership and drivers in seniors housing.
Hosts bring practical perspectives and concrete examples from live events.
The show consistently ties capital strategy to resident outcomes, though some episodes could feature broader operator perspectives.
Guests span operators, investors, and lenders, offering diverse viewpoints on capital and care.

Talking Points

Recent interactions between the hosts and their guests.

Center Stage: Why Senior Housing Capital Is All In for 2026
Q: How optimistic are you about the sector's outlook for 2026, and what are the key drivers?
Courtney emphasizes that 2026 should be a defining year driven by strong fundamentals, ongoing institutionalization, and disciplined deployment. She notes improving labor conditions, sustained demand from an aging population, and the importance of attraction of capital while remaining selective about development.
Value-Based Care in Senior Living: Technology and Data Enablement - Episode 2
Q: If an organization is just getting started, how should they think about data and technology adoption?
Start small and smart: pick one clinical focus area, build a cross-functional team around that metric, layer data gradually, and prioritize actionable insights over sprawling dashboards. Also, find a tech partner who truly understands both senior living and healthcare and align solutions to clear outcomes.
Value-Based Care in Senior Living: Technology and Data Enablement - Episode 2
Q: What do you see as the biggest hurdles for organizations embracing data and technology in value-based care?
Key hurdles include data interoperability across disparate systems, staff capacity and reimbursement models, shifting from hospitality-first to health-first care, and ensuring data transparency and governance with partners to avoid data silos and misaligned incentives.
NIC Chats Podcast with Lynn Jerath
Q: What are the key considerations for a family office evaluating a senior housing deal?
Key considerations include the operator's depth of expertise, the specific geography and asset type, the capital structure, and the expected cash flow, with emphasis on long-term trust and the ability to monitor and manage performance.
NIC Chats Podcast with Lynn Jerath
Q: How should family offices approach investments in senior housing—direct vs. funds?
Some family offices prefer funds for a diversified approach and risk management, while others seek direct investments for more control; the choice depends on each office's mandate and internal capabilities, and initial engagements should focus on building relationships and understanding the operators and asset base.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
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Frequently Asked Questions About NIC Chats

What is NIC Chats about and what kind of topics does it cover?

A thoughtful deep-dive series focused on seniors housing and skilled nursing, blending operator perspectives with capital markets, finance, and technology. Episodes frequently explore how capital partners and operators collaborate to drive occupancy, labor efficiency, and resident outcomes, with emphasis on governance, value-based care, and data-enabled decision making. Notable traits include live-conference energy, practical frameworks for underwriting and partnerships, and a recurring focus on labor dynamics, development vs. acquisition trade-offs, and the evolution of capital structures in healthcare real estate. For potential listeners, the show offers actionable insights for investors, operators, lenders, and service providers seeking ... more

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Which podcasts are similar to NIC Chats?

These podcasts share a similar audience with NIC Chats:

1. Senior Housing Investors
2. Bridge the Gap: The Senior Living Podcast
3. The Walker Webcast
4. The TreppWire Podcast: A Commercial Real Estate Show
5. No Cap by CRE Daily

How many episodes of NIC Chats are there?

NIC Chats launched 5 years ago and published 56 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact NIC Chats?

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What guests have appeared on NIC Chats?

Recent guests on NIC Chats include:

1. Julie Robinson
2. Andrew Wantok
3. Ryan Galea
4. Courtney Nickels
5. Imran Javaid
6. Vikas Gupta
7. Zach Bowyer
8. David Sawyer

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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