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Microsoft Teams Insider

Tom Arbuthnot
Microsoft Teams
Copilot
Unified Communications
Audiocodes
Tampa International Airport
Telephony
Dynamics 365 Contact Center
Governance
User Experience
Microsoft Teams Phone Mobile
Microsoft 365 CAPE Team
Greenfield Office Design
Operator Connect
Customer Experience
Cavell
Ucaas
Employee Experience
Microsoft
Symity
Compliance

Microsoft Teams discussions with industry experts sharing their thoughts and insights with Tom Arbuthnot of Empowering.Cloud. Podcast not affiliated, associated with, or endorsed by Microsoft.

PublishesTwice weeklyEpisodes164Founded3 years ago
Number of ListenersCategory
Technology

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Artwork for Microsoft Teams Insider

Latest Episodes

Christopher Amdi Mark, Senior IT Architect at Novo Nordisk, shares how the global pharmaceutical company transformed its meeting room estate — from traditional Cisco room systems and telepresence to over 2,500 Microsoft Teams Rooms with plans for mor... more

YouTube

Alev Tamer, Senior Partner Solution Architect for AI Business Solutions at Microsoft, and Chris Wheeler, Senior Copilot Solution Engineer at Microsoft, break down the rapidly evolving world of Microsoft 365 Copilot agents — from personal assistants t... more

YouTube

Chris Styczynski, Service Owner for Unified Communication and Collaboration at Clifford Chance, shares how the global law firm approached their RFP process for migrating from Cisco on-prem telephony to Microsoft Teams.

• How Clifford Chance structur... more

YouTube

MVP Tom Arbuthnot shares all the latest Microsoft Teams and Copilot news and announcements in less than 15 minutes for March 2026.

Many thanks to Ribbon for their continued support.

PowerPoint Deck

Microsoft 365 Copilot Wave 3​

Anthropic in M365 C... more

Key Facts

Accepts Guests
Accepts Sponsors
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Recent Guests

Mike LabourNet
CTO of LabourNet
LabourNet
Episode: CTO of LabourNet on Microsoft Teams Phone and Contact Centre with a Dispersed National Workforce
Janet Souter-Dantu
Co-founder of ScopServ Integrated Services
ScopServ
Episode: CTO of LabourNet on Microsoft Teams Phone and Contact Centre with a Dispersed National Workforce
Jeff Teper
President of Microsoft 365 Collaborative Apps and Platforms (SharePoint, OneDrive, Teams, Engage, Planner)
Microsoft
Episode: Microsoft's Jeff Teper - SharePoint at 25, Past, Present, and AI Future
Adam Jacobs
IC3 Principal Program Manager at Microsoft
Microsoft
Episode: AI enabling real-time communications with Adam Jacobs, IC3 Principal Program Manager at Microsoft
Andrew Wigmore
Teams Product Owner at BAE Systems
BAE Systems
Episode: Scaling Microsoft Teams Phone and Teams Rooms at BAE Systems with Andrew Wigmore
Mahendra Sekaran
Corporate Vice President at Microsoft, leading IC3 (Intelligent Conversations and Communication Cloud)
Microsoft
Episode: Inside Microsoft’s IC3 and the future of AI Communications with Microsoft CVP Mahendra Sekaran
Jenny Hicks
Distribution expert, Midwich UK
Midwich
Episode: The role AV Distribution play in Microsoft Teams Rooms with Jenny Hicks
Brennan McReynolds
Lead product strategy within the Places product and engineering group
Microsoft
Episode: Microsoft Places in 2026: APIs, Desk Booking, and Copilot Context
Richard Sewell
IT Manager at the Chartered Institute of Housing
Chartered Institute of Housing
Episode: From PBX to Microsoft Teams and Voca Contact Centre at the Chartered Institute of Housing

Host

Tom Arbuthnot
Host of the show and contributor at Empowering.Cloud, frequently guiding discussions on Microsoft Teams, AI in workplace, and enterprise collaboration.

Reviews

4.8 out of 5 stars from 18 ratings
  • Brilliant up to date, expert insights

    I would highly recommend this podcast for staying up to date in the ever-evolving Microsoft Teams landscape!

    Apple Podcasts
    5
    harsh.critic
    United Kingdom2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Engaging guests with practical, real-world insights.
Strong up-to-date coverage of Teams and AI in the workplace.
Great for listeners who want actionable adoption and rollout guidance.
Industry insider perspectives and vendor context are valuable for sponsorship pitches.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#90
Austria/Technology
Apple Podcasts
#215
Spain/Technology

Talking Points

Recent interactions between the hosts and their guests.

Inside Microsoft’s IC3 and the future of AI Communications with Microsoft CVP Mahendra Sekaran
Q: What are the major challenges in deploying AI at scale for a platform like IC3, and how are you addressing them?
Challenges include scale, compute costs, and the need for robust evaluation frameworks due to probabilistic model behavior. IC3 focuses on model-first product thinking, layered experiences, and proactive evaluation to ensure reliability and user value.
Inside Microsoft’s IC3 and the future of AI Communications with Microsoft CVP Mahendra Sekaran
Q: How has AI entered the IC3 world and what are the practical implications for productivity and development?
AI unlocks information at your fingertips and, through models and evaluators, helps deliver higher productivity by reducing manual data processing, enabling self-serve analytics, and embedding AI into workflows to shorten cycles from questions to answers and decisions.
Inside Microsoft’s IC3 and the future of AI Communications with Microsoft CVP Mahendra Sekaran
Q: Can you give us a quick recap on IC3 and what the IC3 team does at Microsoft?
IC3 stands for Intelligent Conversations and Communication Cloud, and it's the core comms and collaboration platform across Microsoft. The team builds media, messaging, calling technologies, and multimodal interactions that underpin Teams and extend to other products like Dynamics, with a focus on enabling AI-native experiences and scalable, enterprise-grade operations.
From PBX to Microsoft Teams and Voca Contact Centre at the Chartered Institute of Housing
Q: How did you divide who was a standard Teams user?
They categorized users into those in traditional Teams roles who always answer phones versus Voca users who required flexibility in scheduling and reporting.
From PBX to Microsoft Teams and Voca Contact Centre at the Chartered Institute of Housing
Q: Can you give us a little bit of background about yourself and your role at CIH, and then we'll get into that journey story?
Richard described his role as IT manager, responsible for overseeing all technology at the Chartered Institute of Housing and mentioned the challenges of managing various tech needs across the organization.

Audience Metrics

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Frequently Asked Questions About Microsoft Teams Insider

What is Microsoft Teams Insider about and what kind of topics does it cover?

A tech-focused show delivering practical insights on enterprise collaboration, with a heavy emphasis on Teams-powered deployments, AI-enabled workflows, and room and device strategies. Episodes frequently cover real-world deployments (from large financial services to defense contractors), vendor ecosystems (hardware, software, and licensing), and the evolving role of AI in meetings, transcription, and workflow automation. Notable strengths include deep dives with practitioners who share rollout timelines, governance considerations, and change-management tactics, plus a steady stream of partner perspectives and product context that helps listeners assess how to scale and sustain collaboration initiatives in large organizations.

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How many listeners does Microsoft Teams Insider get?

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How many subscribers and views does Microsoft Teams Insider have?

To see how many followers or subscribers Microsoft Teams Insider has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Microsoft Teams Insider?

These podcasts share a similar audience with Microsoft Teams Insider:

1. Handelsblatt Morning Briefing - News aus Wirtschaft, Politik und Finanzen
2. MacBreak Weekly (Audio)
3. AJ Bell Money & Markets
4. Security Now (Audio)
5. The Rest Is Politics

How many episodes of Microsoft Teams Insider are there?

Microsoft Teams Insider launched 3 years ago and published 164 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Microsoft Teams Insider?

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Where can I see ratings and reviews for Microsoft Teams Insider?

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What guests have appeared on Microsoft Teams Insider?

Recent guests on Microsoft Teams Insider include:

1. Mike LabourNet
2. Janet Souter-Dantu
3. Jeff Teper
4. Adam Jacobs
5. Andrew Wigmore
6. Mahendra Sekaran
7. Jenny Hicks
8. Brennan McReynolds

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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