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Artwork for Microsoft Teams Insider

Microsoft Teams Insider

Tom Arbuthnot
Microsoft Teams
Copilot
Microsoft
AI Integration
Unified Communications
Microsoft 365 Copilot
Teams Rooms
Microsoft Teams Rooms
Teams Phone
Microsoft 365
User Experience
Telecommunications
Artificial Intelligence
BYOD
Hybrid Work
Microsoft Copilot
Converged Communications
Video Conferencing
Ucaas
M365 Copilot

Microsoft Teams discussions with industry experts sharing their thoughts and insights with Tom Arbuthnot of Empowering.Cloud. Podcast not affiliated, associated with, or endorsed by Microsoft.

PublishesWeeklyEpisodes186Founded4 years ago
Number of ListenersCategory
Technology

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Artwork for Microsoft Teams Insider

Latest Episodes

Martin Boam, Architect - Centre of Excellence at Microsoft, walks through Microsoft Places, the AI-powered workplace solution for coordinating hybrid work, booking rooms and desks, and optimising space management.

• The licensing shake-up: key Place... more

Alpana Bajaj, Partner Group Product Manager at Microsoft, discusses how Microsoft is reimagining the contact centre with AI-first design and agentic capabilities.

• How Dynamics 365 Contact Center evolved from Omnichannel to a standalone, CRM-agnost... more

YouTube

Rishi Kumar, Director of Alliances and Go-to-Market at Logitech, discusses how Microsoft is positioning itself as the enterprise AI leader, the growing role of edge computing in meeting rooms, and what it all means for IT professionals.

• Why Micros... more

YouTube

Craig Durr, Chief Analyst and Founder at The Collab Collective, discusses his revised five-year video conferencing device market forecast and why he has taken his compound annual growth rate prediction down from roughly 6% to just under 3%.

• The "t... more

YouTube

Key Facts

Accepts Guests
Accepts Sponsors
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Recent Guests

Howard Crow
Director of Product, Planner at Microsoft
Microsoft
Episode: Microsoft Planner Roadmap - AI Agents, API and MCP With Howard Crow, Director of Product, Microsoft
Madhu Sudan
Director of Engineering at Microsoft
Microsoft
Episode: Microsoft Teams Facilitator: The First Group AI Agent for Meetings With Madhu Sudan, Microsoft
James Parkes
Microsoft employee focusing on supportability for Microsoft Teams and CQD tools
Microsoft
Episode: Microsoft Teams Call Quality Dashboard (CQD): Intelligent Classifiers, Silent Test Call and Power BI
Siunie Sutjahjo
Shipped CQD, advanced CQD, CQD version 2; involved in CQD reporting and Power BI integration
Microsoft
Episode: Microsoft Teams Call Quality Dashboard (CQD): Intelligent Classifiers, Silent Test Call and Power BI
Victor Guzman
MCS engineering leader, Get to Green program, customer-facing quality focus
Microsoft
Episode: Microsoft Teams Call Quality Dashboard (CQD): Intelligent Classifiers, Silent Test Call and Power BI
Brian McGough
Principal Program Manager, Microsoft 365 Change Management
Microsoft
Episode: Microsoft 365 Message Center and M365 Change Explained with Brian McGough, Principal Program Manager
Graham Hosking
Advisor/engineer focused on Microsoft agentic workflows and Copilot tooling
Independent (appears on podcast)
Episode: Microsoft 365 Agents Explained - Declarative, Copilot Studio, Pro-Code or Skills in Copilot Cowork?
Brett Johnson
Microsoft UK Copilot Global Black Belt
Microsoft
Episode: What is Microsoft 365 Frontier, Work IQ, Cowork and Agent 365 with a Copilot Global Black Belt
Bas Brekelmans
Engineer on Copilot Cowork at Microsoft
Microsoft
Episode: Microsoft 365 Copilot Cowork Explained with Bas Brekelmans, Software Engineer at Microsoft

Host

Tom Arbuthnot
Host of Empowering.Cloud (and related shows), facilitates deep-dive conversations with industry experts.

Reviews

4.8 out of 5 stars from 20 ratings
  • Brilliant up to date, expert insights

    I would highly recommend this podcast for staying up to date in the ever-evolving Microsoft Teams landscape!

    Apple Podcasts
    5
    harsh.critic
    United Kingdom2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Shows clear expertise and practical guidance for admins and architects
Brilliant up to date, expert insights
Great for staying current on Teams and enterprise changes
Excellent guests and actionable discussions for large org migrations

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#31
Philippines/Technology

Talking Points

Recent interactions between the hosts and their guests.

Microsoft Planner Roadmap - AI Agents, API and MCP With Howard Crow, Director of Product, Microsoft
Q: How does the Planner Agent work with Copilot and Work IQ to create and manage plans?
The Planner Agent runs on a multi-agent runtime (Mars) and can be invoked from Copilot to generate plans that are anchored to data in OneDrive, SharePoint, and Teams. It creates task cards, assembles a plan visual within Copilot, and uses Work IQ as the contextual layer to tailor plans to the organization's data and documents, providing a personalized and actionable output.
Microsoft Planner Roadmap - AI Agents, API and MCP With Howard Crow, Director of Product, Microsoft
Q: Can you give us a quick arc of Planner's evolution from its origin to its current AI-driven capabilities?
Planner started as a democratization effort to make work management accessible to more people, evolving from the SharePoint and Project roots toward a unified Planner experience that blends basic and premium features, and now extends into AI with Planner Agent and multi-agent runtimes. The goal has been to preserve the depth of enterprise planning while simplifying the surface for broader adoption, and to enable teams to manage both tasks and plans within Planner across the Teams ecosystem.
Microsoft 365 Message Center and M365 Change Explained with Brian McGough, Principal Program Manager
Q: Can you summarize what the modernized change management approach is trying to achieve for admins?
The approach aims to give admins more control, clarity, and confidence by providing structured release options (fast or deferred), ensuring documentation up front, and delivering a cleaner, more consistent post format that includes rollout timelines, platforms, and impact.
Microsoft 365 Agents Explained - Declarative, Copilot Studio, Pro-Code or Skills in Copilot Cowork?
Q: When should an organization consider using Copilot Cowork versus Copilot Studio or pro-code development?
Use Copilot Cowork for multi-threaded orchestration and when you want to combine data from multiple sources into automated workflows. Move to Studio or pro-code when you need deeper customization, complex logic, or heavy orchestration that goes beyond declarative skills, especially for large-scale enterprise processes.
Microsoft 365 Agents Explained - Declarative, Copilot Studio, Pro-Code or Skills in Copilot Cowork?
Q: What are skills in Copilot Cowork, and how do they differ from other agent tools?
Skills are reusable blocks of instructions that define repeatable processes or tasks. They can be updated over time and used to automate complex workflows without resorting to full-blown development, acting as a middle ground between declarative agents and pro-code solutions.

Audience Metrics

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Frequently Asked Questions About Microsoft Teams Insider

What is Microsoft Teams Insider about and what kind of topics does it cover?

The show features industry experts and practitioners discussing Microsoft Teams, Copilot, and workplace AI within large enterprises. Episodes frequently cover governance, change management, analytics, and practical deployments of collaboration tools across multi-cloud and multi-region environments. A standout aspect is the depth of technical detail paired with real-world case studies—from CQD reporting and automation pipelines to enterprise room setups and frontline worker solutions—making it valuable for technical admins, IT leaders, and partners evaluating Microsoft 365 investments. A notable strength is its readiness to unpack complex topics (like frontier agents, Cowork, and agent-based workflows) with experienced guests, offering actio... more

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Microsoft Teams Insider launched 4 years ago and published 186 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Microsoft Teams Insider?

Recent guests on Microsoft Teams Insider include:

1. Howard Crow
2. Madhu Sudan
3. James Parkes
4. Siunie Sutjahjo
5. Victor Guzman
6. Brian McGough
7. Graham Hosking
8. Brett Johnson

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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