Marginally Better
Joe Taylor Jr.Marginally Better is a thought-provoking business podcast from Joe Taylor Jr., a Master Certified User Experience consultant and customer service veteran. It explores how investing in exceptional customer experiences drives sustainable growth and profitability.Join Joe as he explores the intersection of business performance and customer satisfaction, revealing how companies can achieve what seems ... more
| Publishes | Weekly | Episodes | 15 | Founded | a year ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | TechnologyBusinessManagement | |||
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Latest Episodes
Everyone says customers want transparency — open salaries, open supply chains, open decision-making. But when does sharing become oversharing? In this episode of Marginally Better, Joe Taylor, Jr. examines the transparency trap: how brands like Buffe... more
By 2030, all 73 million U.S. Boomers will be 65+—and they control the majority of household wealth. So why do so many products, stores, and apps ignore them? In this episode of Marginally Better, Joe Taylor, Jr. breaks down the trillion-dollar gap be... more
Americans spend 37 billion hours a year waiting—about 118 hours per person—but smart brands are turning that dead time into delight. In this episode of Marginally Better, Joe Taylor, Jr. breaks down the psychology of waiting (why underpromising and o... more
Ever ordered from three “different” restaurants and gotten the same fries, same sticker, same address? This episode of Marginally Better digs into the ghost-kitchen gold rush—and the trust crisis it sparked. Joe Taylor, Jr. unpacks how virtual brands... more
Reviews
- Such Good Joe
I’ve been fortunate to work with Joe and call him a friend. Marginally Better captures his wisdom and connects it to real world examples of how his expertise translates to measurable results. A great listen to help you step back from the tactical and step up to the strategic.
Apple Podcasts5J T. R
United States10 months ago
Top Management Podcasts
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
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Marginally Better launched a year ago and published 15 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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