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Hospitality Folks

Folksnest

Hospitality Folks is a weekly video podcast hosted by Alicia Dick Wahlberg, CEO & Founder of Folksnest. We explore the future of upscale and luxury hotels where service quality, hiring strategy, and team culture define success. Through honest conversations with hotel leaders, workers, and industry innovators, we challenge outdated recruitment models and rethink management, belonging, and meaning i... more

PublishesWeeklyEpisodes17Founded4 months ago
Number of ListenersCategories
CareersBusiness

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Latest Episodes

Day two of a five-day event. 150,000 visitors. 200 of your 600 staff are no-shows.

Wolfgang Schürmann has been there. He restructured the menu, reassigned every manager, got on the radio, and delivered anyway — because he's spent two decades learnin... more

What does it actually mean to slow down and why are the most intentional hospitality experiences being built not in hotel lobbies, but in forests?

Katarina Alič Čretnik spent more than 15 years in digital marketing before following a deeper pull tow... more

What would you do if you applied for a job you knew nothing about and told them exactly that?

For Annemarie, that moment changed everything.

She moved from the Netherlands to Sweden for love, stumbled into revenue management at Radisson with zero ... more

What separates a truly great kitchen from a toxic one?

According to internationally experienced culinary leader Adam Mali, it comes down to one choice every leader has to make: do you lead with fear, or do you lead with humanity?

Adam has spent de... more

What does a national swimmer, a bouncer in Zurich, and a personal trainer in Singapore have in common? A masterclass in people, performance, and showing up under pressure.

In this episode, Alicia sits down with Lali Jochmann, a Swiss operations and ... more

Julius Anders has done it the hard way and the smart way.

From hotel management school to Mandarin Oriental and Corinthia, through the lifestyle world of Mondrian London, and then six years at Numa scaling a digital-first, remote-operated hotel bran... more

YouTube

From sleeping in a lobby chair as a night porter to managing luxury five-star hotel openings in Stockholm—Kim Spolén's hospitality journey is the masterclass in customer relationships and authentic selling.

Now Regional Director of Sales at StayNTouc... more

S1E09: From Self-Taught to Confident—How Teams Master French Pastry in Remote African Lodges

When self-taught chefs in remote safari lodges discover they can master French pastry techniques—pâte sucrée, choux, ganache, mousseline—everything changes.... more

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How many episodes of Hospitality Folks are there?

Hospitality Folks launched 4 months ago and published 17 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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