
Trying to work out how to acquire more customers?
Need to improve customer retention?
Or just looking for some reassurance you’re on the right track?
That’s what the eCommerce MasterPlan is here for.
Every week we interview an e-Commerce business person (owner, manager or marketer) with a fascinating insight into successful online retailing.
Their business might be a UK mail order retailer, a... more
| Publishes | Weekly | Episodes | 649 | Founded | 11 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | MarketingBusinessEntrepreneurship | |||

Tarek Müller is the Co-Founder and Co-CEO of ABOUT YOU, one of the largest online retailers for fashion and lifestyle in Europe, and Co-Founder of SCAYLE, one of the world’s fastest growing enterprise commerce platforms.
In this episode, Tarek share... more
Roman Petrochenkov is the Head of Marketing & Media Analytics at Carwow. Carwow is a one-stop shop for changing your car – offering customers the ability to a buy a new or used car, or sell their existing vehicle. Founded in 2013 they now operate in ... more
Phil Draper is the CEO at Manago AI an AI-powered Customer Engagement Platform for modern marketer, which means he’s deeply involved in working out how AI can best support eCommerce brands to do more powerful marketing.
In this episode, Phil and Chl... more
Gemma Mills is the Founder of JOMO Club, the UK's Leading Alcohol-Free Drinks Discovery Club. Founded in 2022, they’ve already sold over £1million of product via their Shopify store.
In this episode, Gemma shares how JOMO Club has evolved from a sub... more
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Very insightful podcast featuring some of the best content available for anyone looking to get a grasp of a very large eCommerce landscape. Whether you are just starting in eCom or a big player, there’s always a golden nugget of information to takeawayy and implement!
Great topics, great guests, this is a very real discourse on all things e-commerce.
Great listen and always covers some super interesting topics as a growth lead at a D2C brand. Chloe is a knowledgable and friendly host.
eCommerce MasterPlan is an absolute must-listen for anyone serious about growing an online retail business. Every episode delivers clear, actionable insights from real founders and operators who are in the trenches, offering practical strategies you can implement right away; whether you’re focused on customer acquisition, retention, or optimizing your tech stack. I love how the show brings in a diverse range of eCommerce businesses from around the world, making each conversation both relatable a... more
Always enjoy listening to Chloe’s podcast. It’s a great place to learn from the masters!
Key themes from listener reviews, highlighting what works and what could be improved about the show.
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Recent interactions between the hosts and their guests.
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A practical exploration of growing and evolving online retail businesses, with recurring emphasis on community-led branding, sustainable and circular models, and balancing growth with profitability. Episodes frequently unpack hands-on tactics—SEO-driven product strategy, AI-enabled marketing, efficient tech stacks, and clever partnerships—that help DTC brands scale while maintaining brand integrity and customer centricity. Noteworthy angles include building loyal communities, entering pre-loved or regenerative channels, cross-border expansion, and the role of storytelling and sustainability in differentiation. The show tends to spotlight founders and operators who combine scrappy execution with thoughtful strategy, offering actionable takea... more
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These podcasts share a similar audience with eCommerce MasterPlan:
1. Keep Optimising
2. Shopify Masters
3. Etsy Seller Success: Tips for Starting, Growing and Scaling Your Etsy and E-Commerce Shop
4. The Foundr Podcast with Nathan Chan
5. Marketing School - Digital Marketing and Online Marketing Tips
eCommerce MasterPlan launched 11 years ago and published 649 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on eCommerce MasterPlan include:
1. Roman Petrochenkov
2. Phil Draper
3. Gemma Mills
4. Liat Karpel Gurwicz
5. Ciaran Crean
6. Jay O'Neill
7. Janis Thomas
8. Mark Howell
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