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當領導遇見教練

典傳智慧

當領導遇見教練是由《典傳智慧知識工作有限公司》所製作,透過領導人與教練的對話,協助企業領導人向內探索經營所隱藏的潛在問題,向外開展領導新關係與新視野。 ▶節目主持人:領導人-鄭雲龍、教練-林惠蘭 ▶加入官方LINE好友,隨時掌握更多學習資訊:lin.ee/1Cww7P8 ▶典傳智慧官方網站:swicoach.com/ ▶每週五更新 Powered by Firstory Hosting

PublishesWeeklyEpisodes36Founded3 years ago
Language
Korean
Categories
BusinessCareersManagement

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Latest Episodes

怎樣的顧客服務才會讓顧客覺得揪甘心?完成服務流程,就等於把服務做好了嗎?

魔鬼都藏在細節裡!本週節目我們將一起探討究竟該如何「服務」才能直搗客戶的心。

各章節重點:

00:39 被服務時的感受

05:51 量身訂制還是SOP?

09:00 如何服務在心揪甘心?

▶加入官方LINE好友,隨時掌握更多學習資訊:lin.ee/1Cww7P8

▶典傳智慧官方網站:reurl.cc/pLxLQa

#podcast #服務 #第3季第12集... more

「激勵」是領導者重要的職責之一,然而,很多領導者往往無法給予「有感的激勵」,以致於員工感受不到支持,逐漸對工作失去了熱情。

本集我們將邀請您一起為激勵加溫,讓員工有感!

各章節重點:

00:40 彼此分享如何激勵他人?

05:59 為何部屬常常感受不到?

10:06 如何正確的激勵部屬?

▶加入官方LINE好友,隨時掌握更多學習資訊:lin.ee/1Cww7P8

▶典傳智慧官方網站:reurl.cc/pLxLQa

留言告訴我你對這一集... more

身為領導人,對部屬的行為與表現都有所期待,然而有期待就可能有落差。

面對落差,您的下一步行動是什麼?

本集內容將與您探討當期待產生落差,如何引導部屬朝正向行為改變!

各章節重點:

00:46 對部屬行為的期待與落差

04:20 什麼原因造成落差?

06:22 如何引導出正向行為改變?

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#podcas... more

職場中每位夥伴的想法、信念、價值觀皆不盡相同,難免會有誤會或磨擦,但若未及時化解,日積月累形成關係緊張時,對工作推動不僅造成影響且合作意願也會降低。

因此本集我們將協助您鬆綁職場緊張關係,建立更健康的職場氛圍。

各章節重點:

01:14 職場緊張關係的形成?

03:58 會造成什麼影響?

07:35 如何鬆綁緊張關係?

▶加入官方LINE好友,隨時掌握更多學習資訊:lin.ee/1Cww7P8

▶典傳智慧官方網站:reurl.cc/pL... more

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1. 請聽,哈佛管理學!
2. 思維槓桿
3. 哇賽心理學

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當領導遇見教練 launched 3 years ago and published 36 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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