CX Therapy - Let's talk customer experience!
Julien RioCX Therapy - we've all had 'em, those customer service experiences that are so bad they leave you wanting to run straight to your therapist's couch. Maybe that is not such a bad idea, there are good lessons in every bad customer experience. Join industry veterans Julien Rio and Max Ball as they share some of their scariest and most disturbing customer experiences, and break them down to see what w... more
| Publishes | Daily | Episodes | 180 | Founded | 7 months ago |
|---|---|---|---|---|---|
| Number of Listeners | Category | Business | |||
Listen to this Podcast
Latest Episodes
CX Therapy - we've all had 'em, those customer service experiences that are so bad they leave you wanting to run straight to your therapist's couch. Maybe that is not such a bad idea, there are good lessons in every bad customer experience. Join indu... more
CX Therapy - we've all had 'em, those customer service experiences that are so bad they leave you wanting to run straight to your therapist's couch. Maybe that is not such a bad idea, there are good lessons in every bad customer experience. Join indu... more
CX Therapy - we've all had 'em, those customer service experiences that are so bad they leave you wanting to run straight to your therapist's couch. Maybe that is not such a bad idea, there are good lessons in every bad customer experience. Join indu... more
CX Therapy - we've all had 'em, those customer service experiences that are so bad they leave you wanting to run straight to your therapist's couch. Maybe that is not such a bad idea, there are good lessons in every bad customer experience. Join indu... more
CX Therapy - we've all had 'em, those customer service experiences that are so bad they leave you wanting to run straight to your therapist's couch. Maybe that is not such a bad idea, there are good lessons in every bad customer experience. Join indu... more
CX Therapy - we've all had 'em, those customer service experiences that are so bad they leave you wanting to run straight to your therapist's couch. Maybe that is not such a bad idea, there are good lessons in every bad customer experience. Join indu... more
CX Therapy - we've all had 'em, those customer service experiences that are so bad they leave you wanting to run straight to your therapist's couch. Maybe that is not such a bad idea, there are good lessons in every bad customer experience. Join indu... more
CX Therapy - we've all had 'em, those customer service experiences that are so bad they leave you wanting to run straight to your therapist's couch. Maybe that is not such a bad idea, there are good lessons in every bad customer experience. Join indu... more
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Frequently Asked Questions About CX Therapy
What is CX Therapy about and what kind of topics does it cover?
The content focuses extensively on customer experience (CX), exploring how individual employee actions can significantly influence customer satisfaction, even in situations with inherent flaws. Episodes typically feature guests sharing personal anecdotes about challenging experiences in various sectors, such as banking, travel, and healthcare. Each story serves not only to highlight the issues present in customer service but also to explore broader themes such as empathy, technology's role in service, and the emotional toll of customer interactions. The engaging format of personal storytelling, coupled with professional insights, distinguishes this content, making it a resource for those seeking to understand the complexities of customer se... more
Where can I find podcast stats for CX Therapy?
Rephonic provides a wide range of podcast stats for CX Therapy. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to CX Therapy and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
How many listeners does CX Therapy get?
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What are the audience demographics for CX Therapy?
Rephonic provides comprehensive predictive audience data for CX Therapy, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
How many subscribers and views does CX Therapy have?
To see how many followers or subscribers CX Therapy has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
How many episodes of CX Therapy are there?
CX Therapy launched 7 months ago and published 180 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact CX Therapy?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for CX Therapy?
Rephonic pulls ratings and reviews for CX Therapy from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
How do I access podcast episode transcripts for CX Therapy?
Rephonic provides full transcripts for episodes of CX Therapy. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.
What guests have appeared on CX Therapy?
Recent guests on CX Therapy include:
1. Simon Harrisson
2. Daniel Hong
3. Merijn te Booij
4. Judy Weader
5. Ian Jacobs
6. Bartek Lechowski
7. Ricardo Saltz Gulko
8. Darryl Kelly
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.