Customer Service Revolution
John DijuliusCustomer service, done right, can be your company’s single, biggest, competitive advantage. Join Customer Service Authority and best-selling author, John DiJulius, as he interviews leaders who are revolutionizing their industries. Hear their successes, and sometimes failures, that built best practices for exceeding expectations and gaining market share. Plus learn how these practices can be applie... more
| Publishes | Weekly | Episodes | 197 | Founded | 5 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessEntrepreneurshipManagement | |||
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Latest Episodes
In this episode of the Customer Service Revolution podcast, John DiJulius and Denise Thompson explore the critical aspects of customer experience, emphasizing the importance of value over price, the role of personalization, and the need for businesse... more
Summary In this episode of the Customer Service Revolution podcast, Denise Thompson and John DiJulius discuss the importance of creating consistency in customer service across multiple locations. They explore the challenges businesses face when scal... more
Podcast Summary: In this episode of the Customer Service Revolution podcast, John DiJulius discusses the critical aspects of customer experience and employee engagement. He emphasizes the importance of maintaining a positive employee mindset, the ... more
Podcast Summary: In this episode, Denise Thompson and John DiJulius discuss the evolution of customer service and leadership. They explore the importance of developing future leaders, the challenges of maintaining a consistent customer experience, an... more
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Customer Service Revolution hosted by John R. DiJulius III is a standout podcast for business enthusiasts. John's insightful interviews and deep understanding of the topic make each episode educational and engaging. He has a knack for making the topic easily digestible and turning it into actionable advice that listeners can apply to their situations. I highly recommend it - this is time well spent!
Podchaser58 months agoAly_Zenrabbit- So relatable!
As a small business owner who started from humble beginnings in Cleveland, just like John, I love hearing about his journey. His message of serving others first always resonates with me. If you take care of your customers and employees, they will take care of you. Thanks John.
Apple Podcasts5Ih8dctrs
United Statesa year ago - Incredible!
It’s obvious John puts extraordinary effort in covering salient topics and finding guests that are authentic and truly care about being a positive force in this world - the insights they bring to bear are still mind-blowing every. single. time.
Apple Podcasts5Dan1777999877United States2 years ago - Always Relevant and Cutting Edge Information
John and his team provide the most current
information that can be easily implemented and is real world applicable across multiple industries. Always great insight into providing an exceptional customer and employee experience!
Apple Podcasts51234robert1234United States4 years ago - Love his ideas!
Thought provoking, entertaining and educational. These people are passionate about service. John DiJulius makes you see service through a different lens.
Apple Podcasts5Cleveland dUnited States5 years ago
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Chart Rankings
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Apple Podcasts | #161 |  France/Business/Management |
Apple Podcasts | #221 |  South Africa/Business/Management |
Apple Podcasts | #236 |  Colombia/Business/Management |
Apple Podcasts | #245 |  Philippines/Business/Management |
Apple Podcasts | #246 |  Ukraine/Business/Management |
Talking Points
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Frequently Asked Questions About Customer Service Revolution
What is Customer Service Revolution about and what kind of topics does it cover?
Focusing on transformative practices in customer service, this series provides insightful discussions with industry leaders who share their successes and failures in building exceptional customer experiences. Each episode highlights actionable strategies that can be applied across various business sectors, emphasizing the necessity of creating a customer-centric culture to enhance loyalty, drive referrals, and secure market share. With a commitment to practical implementation, the content appeals to a broad range of professionals, including CEOs and customer experience leaders, who wish to innovate and elevate their organizations through improved service practices. Notably, the emphasis on actionable insights makes this series a valuable re... more
Where can I find podcast stats for Customer Service Revolution?
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How many listeners does Customer Service Revolution get?
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What are the audience demographics for Customer Service Revolution?
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How many subscribers and views does Customer Service Revolution have?
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Which podcasts are similar to Customer Service Revolution?
These podcasts share a similar audience with Customer Service Revolution:
1. Maxwell Leadership Podcast
2. Why That Worked – Presented by StoryBrand.ai
3. Maxwell Leadership Executive Podcast
4. Kwik Brain with Jim Kwik
5. A Bit of Optimism
How many episodes of Customer Service Revolution are there?
Customer Service Revolution launched 5 years ago and published 197 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact Customer Service Revolution?
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Where can I see ratings and reviews for Customer Service Revolution?
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What guests have appeared on Customer Service Revolution?
Recent guests on Customer Service Revolution include:
1. Denise Thompson
2. Brenda Larson
3. Rory Vaden
4. Leslie Shreve
5. Dr. Nathan Unruh
6. Shep Hyken
7. Joel Sylvester
8. Jason Yarusi
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.