Customer Service Revolution | Customer Experience & Employee Experience for Business Leaders
John Dijulius - Customer Experience & Customer Service ExpertThe Customer Service Revolution Podcast is for CEOs, CXOs, COOs, CMOs, CHROs, customer experience leaders, employee experience leaders, and business owners who want to build a service culture that drives referrals, loyalty, employee engagement, and market share. Hosted by The DiJulius Group, the show features John DiJulius, Denise Thompson, Dave Murray, and industry leaders sharing practical insig... more
| Publishes | Weekly | Episodes | 276 | Founded | 7 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | ManagementBusinessCareers | |||
Listen to this Podcast
Latest Episodes
What gives a customer a reason to return—and bring someone else with them?
John DiJulius welcomes Tai Anderson, a founding member of Grammy-winning band Third Day and author of Market Like a Rockstar, for a conversation about customer loyalty, bran... more
AI can help your team clear the busywork. Which customer moments still need a human?
John DiJulius welcomes Jess Pischel, founder of Human First AI Consulting and former senior customer experience consultant and Customer Experience Executive Academ... more
What happens to your customer experience when your best employee calls off? In Episode 273 of the Customer Service Revolution Podcast, Denise Thompson and John DiJulius explore how to eliminate employee roulette and create a consistent customer exper... more
Your employees don't experience your organization through its mission statement. They experience it through their leaders.
In Episode 272 of the Customer Service Revolution, Denise Thompson talks with Dave Murray, Vice President of Consulting at Th... more
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Reviews
Customer Service Revolution hosted by John R. DiJulius III is a standout podcast for business enthusiasts. John's insightful interviews and deep understanding of the topic make each episode educational and engaging. He has a knack for making the topic easily digestible and turning it into actionable advice that listeners can apply to their situations. I highly recommend it - this is time well spent!
Podchaser52 years agoAly_Zenrabbit- So relatable!
As a small business owner who started from humble beginnings in Cleveland, just like John, I love hearing about his journey. His message of serving others first always resonates with me. If you take care of your customers and employees, they will take care of you. Thanks John.
Apple Podcasts5Ih8dctrs
United States3 years ago - Incredible!
It’s obvious John puts extraordinary effort in covering salient topics and finding guests that are authentic and truly care about being a positive force in this world - the insights they bring to bear are still mind-blowing every. single. time.
Apple Podcasts5Dan1777999877United States4 years ago - Always Relevant and Cutting Edge Information
John and his team provide the most current
information that can be easily implemented and is real world applicable across multiple industries. Always great insight into providing an exceptional customer and employee experience!
Apple Podcasts51234robert1234United States6 years ago - Love his ideas!
Thought provoking, entertaining and educational. These people are passionate about service. John DiJulius makes you see service through a different lens.
Apple Podcasts5Cleveland dUnited States6 years ago
Listeners Say
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Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #243 |  Canada/Business/Management |
Apple Podcasts | #186 |  Australia/Business/Management |
Apple Podcasts | #147 |  Saudi Arabia/Business/Management |
Apple Podcasts | #187 |  Taiwan/Business/Management |
Apple Podcasts | #219 |  Hong Kong/Business/Management |
Talking Points
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Audience Metrics
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Frequently Asked Questions About Customer Service Revolution
What is Customer Service Revolution about and what kind of topics does it cover?
- The show centers on practical, real-world CX and EX transformation led by business leaders and CX specialists. Episodes frequently explore leadership, culture, governance, and practical frameworks to align employee experience with customer outcomes across industries like finance, hospitality, healthcare, and retail. A consistent thread is turning service into a measurable competitive advantage through actionable techniques, manager enablement, and governance structures that scale. A standout aspect is the emphasis on frontline empowerment, leadership development, and the Transformation Economy, with frequent guest experts and practitioner-focused case studies.
- Noteworthy is the recurring focus on governance, accountability, storytelling... more
Where can I find podcast stats for Customer Service Revolution?
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How many listeners does Customer Service Revolution get?
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What are the audience demographics for Customer Service Revolution?
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How many subscribers and views does Customer Service Revolution have?
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Which podcasts are similar to Customer Service Revolution?
These podcasts share a similar audience with Customer Service Revolution:
1. At The Table with Patrick Lencioni
2. The Working Genius Podcast with Patrick Lencioni
3. A Bit of Optimism
4. The Mel Robbins Podcast
5. THE ED MYLETT SHOW
How many episodes of Customer Service Revolution are there?
Customer Service Revolution launched 7 years ago and published 276 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact Customer Service Revolution?
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Where can I see ratings and reviews for Customer Service Revolution?
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What guests have appeared on Customer Service Revolution?
Recent guests on Customer Service Revolution include:
1. Jess Pischel
2. Jessica Shannon
3. Joseph Pine II
4. Dr. Sandeep Palakodeti
5. Dave Murray
6. Daniel Pink
7. Brynn Scarborough
8. Jess Shannon
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.