Customer Service Revolution
John DijuliusCustomer service, done right, can be your company’s single, biggest, competitive advantage. Join Customer Service Authority and best-selling author, John DiJulius, as he interviews leaders who are revolutionizing their industries. Hear their successes, and sometimes failures, that built best practices for exceeding expectations and gaining market share. Plus learn how these practices can be applie... more
| Publishes | Weekly | Episodes | 153 | Founded | 4 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | EntrepreneurshipManagementBusiness | |||
Listen to the Podcast
Latest Episodes
Uncover the future of customer service as we explore the power of AI, where technology meets empathy head-on. John and his colleague Dave Murray take you through the emerging “collaborative AI” world, redefining traditional customer interactions and ... more
If you’ve ever felt like your work environment was stifling your potential, that's the spark that ignited a revolution—one that John’s co-author, Dave Murray, and John explore in today’s episode of The Customer Service Revolution. We unravel the thre... more
Have you ever walked into a store and felt like just another face in the crowd? This episode of The Customer Service Revolution delves into research from Drexel University that underlines the consumer's desire for authentic interactions in an increas... more
Want the secrets to standing out in a crowded market and captivating your customers? On this episode of The Customer Service Revolution, get ready to change your business as guest Jaynie Smith analyzes the stark reality that many CEOs are in the dark... more
Insights
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Reviews
- So relatable!
As a small business owner who started from humble beginnings in Cleveland, just like John, I love hearing about his journey. His message of serving others first always resonates with me. If you take care of your customers and employees, they will take care of you. Thanks John.
Apple Podcasts5Ih8dctrs
United States5 months ago - Incredible!
It’s obvious John puts extraordinary effort in covering salient topics and finding guests that are authentic and truly care about being a positive force in this world - the insights they bring to bear are still mind-blowing every. single. time.
Apple Podcasts5Dan1777999877United Statesa year ago - Always Relevant and Cutting Edge Information
John and his team provide the most current more
Apple Podcasts51234robert1234United States3 years ago - Love his ideas!
Thought provoking, entertaining and educational. These people are passionate about service. John DiJulius makes you see service through a different lens.
Apple Podcasts5Cleveland dUnited States4 years ago
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Chart Rankings
Apple Podcasts | #118 |  Italy/Business/Management |
Apple Podcasts | #62 |  New Zealand/Business/Management |
Apple Podcasts | #175 |  Ukraine/Business/Management |
Apple Podcasts | #180 |  Taiwan/Business/Management |
Apple Podcasts | #184 |  South Korea/Business/Management |
Apple Podcasts | #219 |  Philippines/Business/Management |
Audience
Listeners, engagement and demographics and more for this podcast.
| Listeners per Episode | Gender Skew | Engagement Score | |||
|---|---|---|---|---|---|
| Primary Location | Social Media Reach | ||||
Frequently Asked Questions About Customer Service Revolution
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How many episodes of Customer Service Revolution are there?
Customer Service Revolution launched 4 years ago and published 153 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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