Customer Service Revolution
John DijuliusCustomer service, done right, can be your company's single, biggest, competitive advantage. Join Customer Service Authority and best-selling author, John DiJulius, as he interviews leaders who are revolutionizing their industries. Hear their successes, and sometimes failures, that built best practices for exceeding expectations and gaining market share. Plus learn how these practices can be applie... more
| Publishes | Weekly | Episodes | 232 | Founded | 6 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | ManagementEntrepreneurshipBusiness | |||
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Latest Episodes
Summary
In this episode of the Customer Service Revolution Podcast, Denise Thompson and John DeJulius discuss the concept of making price irrelevant through exceptional customer experiences. They explore how consistency in service, a zero-risk mind... more
Summary
In this episode of the Customer Service Revolution podcast, John DiJulius discusses the common misconceptions surrounding pricing and customer retention. He emphasizes that many businesses misdiagnose their issues as pricing problems when, ... more
Summary
In this episode of the Customer Service Revolution podcast, Denise Thompson and John DeJulius discuss the importance of fostering a 'yes' culture in customer service. They explore how the word 'no' can negatively impact customer interaction... more
Summary:
In this episode of the Customer Service Revolution podcast, Denise Thompson and Dave Murray discuss the critical importance of customer experience consulting across various industries. They explore how systems and structures can enhance cu... more
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Customer Service Revolution hosted by John R. DiJulius III is a standout podcast for business enthusiasts. John's insightful interviews and deep understanding of the topic make each episode educational and engaging. He has a knack for making the topic easily digestible and turning it into actionable advice that listeners can apply to their situations. I highly recommend it - this is time well spent!
Podchaser5a year agoAly_Zenrabbit- So relatable!
As a small business owner who started from humble beginnings in Cleveland, just like John, I love hearing about his journey. His message of serving others first always resonates with me. If you take care of your customers and employees, they will take care of you. Thanks John.
Apple Podcasts5Ih8dctrs
United States2 years ago - Incredible!
It’s obvious John puts extraordinary effort in covering salient topics and finding guests that are authentic and truly care about being a positive force in this world - the insights they bring to bear are still mind-blowing every. single. time.
Apple Podcasts5Dan1777999877United States3 years ago - Always Relevant and Cutting Edge Information
John and his team provide the most current
information that can be easily implemented and is real world applicable across multiple industries. Always great insight into providing an exceptional customer and employee experience!
Apple Podcasts51234robert1234United States5 years ago - Love his ideas!
Thought provoking, entertaining and educational. These people are passionate about service. John DiJulius makes you see service through a different lens.
Apple Podcasts5Cleveland dUnited States6 years ago
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Apple Podcasts | #105 |  Philippines/Business/Management |
Apple Podcasts | #188 |  China/Business/Management |
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Frequently Asked Questions About Customer Service Revolution
What is Customer Service Revolution about and what kind of topics does it cover?
Focusing on the transformative power of exceptional customer service, a variety of industry leaders share their experiences, insights, and practical strategies to elevate customer experiences and employee engagement. The discussions encompass various aspects of customer service, including the creation of positive business cultures, actionable leadership strategies, and innovative techniques for driving loyalty and referrals. Unique to this series is its emphasis not only on success stories but also on lessons learned from failures, making it a rich resource for businesses looking to enhance their service standards and build meaningful connections with customers and employees alike.
Listeners can expect to be inspired by case studies across... more
Where can I find podcast stats for Customer Service Revolution?
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How many listeners does Customer Service Revolution get?
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What are the audience demographics for Customer Service Revolution?
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How many subscribers and views does Customer Service Revolution have?
To see how many followers or subscribers Customer Service Revolution has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
Which podcasts are similar to Customer Service Revolution?
These podcasts share a similar audience with Customer Service Revolution:
1. Thriving Stylist Podcast
2. Andy Stanley Leadership Podcast
3. Maxwell Leadership Podcast
4. At The Table with Patrick Lencioni
5. The Jon Gordon Podcast
How many episodes of Customer Service Revolution are there?
Customer Service Revolution launched 6 years ago and published 232 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact Customer Service Revolution?
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Where can I see ratings and reviews for Customer Service Revolution?
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What guests have appeared on Customer Service Revolution?
Recent guests on Customer Service Revolution include:
1. Ricky Arriola
2. Neen James
3. Katie Osborne
4. Kevin Shipley
5. Victor Aranda
6. Kevin Sloan
7. Dr. David Horsager
8. Denise Thompson
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.