CSM Practice - The Customer Success Podcast
Irit Eizips & CSM PracticeWant to learn more about Customer Success? On this Customer Success podcast we invite guests from all over the world to open up about their Customer Success strategies and provide you with tactical advice that you can use in your own organization to improve customer retention, increase solution adoption, expand upsell revenues, perfect your renewal processes and gain more advocates. Be sure to sub... more
| Publishes | Weekly | Episodes | 135 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Categories | BusinessManagement | ||||
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Latest Episodes
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What if your customer success strategy could directly boost revenue by 30%?
In this episode, Irit Eizips sits down with Susana Esteban, Global CX Leader at HPE, to reveal how their Executive Interview Program transformed customer co... more
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Struggling with customer onboarding? See how one company transformed its approach and achieved record-breaking success.
In this interview on CSM Practice, Irit Eizips sits down with Raman Bindra, a three-time CS Creative Award winner... more
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Is digital customer success only for small clients? Think again!
Irit Eizips sits down with Tiffany Morin, Director of Customer Success and Renewals at Emerson Test and Measurement, to uncover how her team successfully implemented di... more
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Can data-driven strategies really transform customer success?
In this interview of CSM Practice, Jen Jackson, a customer success leader with over 20 years of experience, uncovers how leveraging data can improve retention, reduce chur... more
Key Facts
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Apple Podcasts | #164 |  France/Business/Management |
Apple Podcasts | #55 |  Japan/Business/Management |
Apple Podcasts | #143 |  Israel/Business/Management |
Apple Podcasts | #150 |  Ukraine/Business/Management |
Apple Podcasts | #168 |  Singapore/Business/Management |
Apple Podcasts | #217 |  Colombia/Business/Management |
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Frequently Asked Questions About CSM Practice
What is CSM Practice about and what kind of topics does it cover?
Focusing on Customer Success, this podcast features insights and tactical advice from industry leaders and practitioners. Episodes cover a wide range of themes related to improving customer retention, enhancing solution adoption, boosting upsell revenues, refining renewal processes, and fostering advocacy among users. Guests share their unique strategies and experiences, making it a valuable resource for professionals looking to cultivate customer success either within established organizations or startups. The emphasis on practical implementation of strategies sets this podcast apart, aiming for applicability across various customer-centric roles and sectors.
Where can I find podcast stats for CSM Practice?
Rephonic provides a wide range of podcast stats for CSM Practice. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to CSM Practice and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
How many listeners does CSM Practice get?
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What are the audience demographics for CSM Practice?
Rephonic provides comprehensive predictive audience data for CSM Practice, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
How many subscribers and views does CSM Practice have?
To see how many followers or subscribers CSM Practice has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
Which podcasts are similar to CSM Practice?
These podcasts share a similar audience with CSM Practice:
1. Customer Success Career Coach
2. Fantasy Footballers - Fantasy Football Podcast
How many episodes of CSM Practice are there?
CSM Practice launched 2 years ago and published 135 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact CSM Practice?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for CSM Practice?
Rephonic pulls ratings and reviews for CSM Practice from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
How do I access podcast episode transcripts for CSM Practice?
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What guests have appeared on CSM Practice?
Recent guests on CSM Practice include:
1. Susana Esteban
2. Raman Bindra
3. Tiffany Morin
4. Jen Jackson
5. Mariana Nikolova
6. Ephrat Peled
7. Robin Leathers
8. Daniel Oberes
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.