CSM Practice - The Customer Success Podcast
Irit Eizips & CSM PracticeWant to learn more about Customer Success? On this Customer Success podcast we invite guests from all over the world to open up about their Customer Success strategies and provide you with tactical advice that you can use in your own organization to improve customer retention, increase solution adoption, expand upsell revenues, perfect your renewal processes and gain more advocates. Be sure to sub... more
| Publishes | Weekly | Episodes | 78 | Founded | a year ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | ManagementBusiness | |||
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Latest Episodes
Daniel Coullet, Senior Vice President of Global Support and Customer Experience, reveals the strategic pivot and implementation of digital initiatives over the past five years. This transformed Qliks approach to customer success and significantly amp... more
Irit Eizips and Avner Baruch, the brain behind Project Moneyball, focus on churn prediction in consumption-based models. Unpack the challenges and innovative strategies crucial for customer retention and growth. more
Dive into cutting-edge strategies for capturing and analyzing customer data that goes beyond mere collection. Join Irit Eizips with Irina Cismas, Head of Marketing at Custify, as they explore cutting-edge strategies for leveraging data in customer su... more
Building a proactive customer success practice requires anticipating customer needs and addressing them before they become problems. What’s more, building quickly requires a strong vision, a strong plan, and a strong and efficient operations team. more
Welcome to this engaging podcast episode hosted by Irit Eizips, featuring our special guest Adi Aloni, Senior Vice President of Customer Success at Folloze. Together, they unravel essential strategies for mitigating customer churn and preserving valu... more
Step into the world of Customer Success Management with our CSM Practice Podcast episode: "The Surprising Productivity Tips Every CSM Needs to Know." In this engaging session, Bhavika Kochar, CS Ladies founder and community builder, shares her evolut... more
Welcome to this engaging episode hosted by Irit Eizips! In this installment, were joined by a special guest, Mark Mortimer. more
As we know, being a customer success manager isnt always a smooth ride – challenges arise, especially when dealing with difficult conversations. more
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Chart Rankings
Apple Podcasts | #205 |  United States/Business/Management |
Apple Podcasts | #244 |  United Kingdom/Business/Management |
Apple Podcasts | #216 |  Australia/Business/Management |
Apple Podcasts | #22 |  Poland/Business/Management |
Apple Podcasts | #58 |  Argentina/Business/Management |
Apple Podcasts | #105 |  Israel/Business/Management |
Apple Podcasts | #116 |  Denmark/Business/Management |
Apple Podcasts | #179 | Poland/Business |
Apple Podcasts | #188 |  Finland/Business/Management |
Apple Podcasts | #224 |  Colombia/Business/Management |
Audience
Listeners, engagement and demographics and more for this podcast.
| Listeners per Episode | Gender Skew | Engagement Score | |||
|---|---|---|---|---|---|
| Primary Location | Social Media Reach | ||||
Frequently Asked Questions About CSM Practice
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How many episodes of CSM Practice are there?
CSM Practice launched a year ago and published 78 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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