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Artwork for Creative Shop Talk

Creative Shop Talk with Wendy Batten

Wendy Batten, Creative Retail Mentor
Customer Engagement
Retail Marketing
Retail Business
Small Business
Customer Experience
Retail
Community Engagement
Shop Standards
Consumer Behavior
Google Business Profile
Retail Trends
Signage
Retail Business Mentoring
Holiday Marketing
Retail Planning
Profit Goals
Team Preparation
Community Building
Social Media Strategies
Relationship Marketing

How do I attract more customers to my store? How do I get more sales? How do I book out my shop's events and workshops? How do I do retail marketing and social media for my store? These are the questions that creative retail business owners ask Wendy Batten, creative retail coach and mentor. Wendy works with creative shop owners all over the world and with industry leaders. Her speciality is worki... more

PublishesWeeklyEpisodes283Founded6 years ago
Number of ListenersCategories
BusinessManagementEntrepreneurship

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Artwork for Creative Shop Talk

Latest Episodes

With host retail coach Wendy Batten

wendybatten.com/podcast-intro/

Episode Overview

Ever find yourself wondering "Where do I start when I'm juggling multiple priorities in my retail business?"

You're not alone. I'm addressing this que... more

With host retail coach Wendy Batten

wendybatten.com/podcast-intro/

In This Episode:

Have you ever dismissed something quickly by thinking, "That's not for me"?

I did. Twice on Christmas morning, if we are being honest. And both times,... more

YouTube

With host retail coach Wendy Batten

wendybatten.com/podcast-intro/

In This Episode:

You know that shop down the street that always seems to be doing well? The one that looks calm, confident, and steady while everyone else feels frantic?... more

YouTube

With host retail coach Wendy Batten

wendybatten.com/podcast-intro/

In This Episode:

Season Five wraps with a heartfelt, honest conversation you don't want to miss. In this final episode of the year, I'm pulling back the curtain and shar... more

YouTube

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Recent Guests

Megan Macdonald
Owner of Sandwick Bay Candles, originally from New Zealand now based in Scotland.
Sandwick Bay Candles
Episode: 278. Behind the Counter with Megan Macdonald: How She Built a Profitable Two-Location Shop and Gained Her Freedom
Cadence Kidwell
Owner of Fuzzy Goat, a whimsical yarn shop
Fuzzy Goat
Episode: 266. Behind the Counter: Retail Growth Tips You Want to Try with Yarn Store Guru Cadence Kidwell
Amy Hart
Co-owner of The Hare and the Hart, retail shop specializing in unique home decor and fabrics.
The Hare and the Hart
Episode: 259. Behind the Counter: Building a Unique Retail Shop with Heart with Amy and Chris Hart
Chris Hart
Co-owner of The Hare and the Hart, contributing to business strategy and operations.
The Hare and the Hart
Episode: 259. Behind the Counter: Building a Unique Retail Shop with Heart with Amy and Chris Hart
Adam Blackwell
Owner of Blackwell and Sons and Grey Town Distilling
Blackwell and Sons, Grey Town Distilling
Episode: 254. The Magic of Joining Forces to Foster Community and Build a Retail Destination Town with Millie and Adam Blackwell
Stephanie Miller Vincent
Owner of SMillerVision and a hospitality expert with 35 years of experience
SMillerVision
Episode: 252. Creating a Culture of Hospitality in Your Retail Business with Guest Expert Stephanie Miller Vincent
Chris Waddy
Owner of Loopy Wool, focused on rug hooking and fiber arts.
Loopy Wool
Episode: 244. Behind the Counter: From E-Commerce to Brick and Mortar with Chris Waddy
Kim Williams
Owner of The Polka Dot Press, a stationery and gift shop in Tallahassee, Florida
The Polka Dot Press
Episode: 243. Behind the Counter: Creating Customer Joy in Retail with Kim Williams of The Polka Dot Press
Jasmine McCue
Owner of The Crow's Nest Pantry and clinical pharmacist
The Crow's Nest Pantry
Episode: 239. Behind the Counter: Building the Business You Wish Existed with Jasmine McCue

Host

Wendy Batten
Host of Creative Shop Talk Podcast, providing insights and strategies for creative retail business owners to thrive in their shops. Her expertise spans over effective business practices, strategic marketing, and maintaining a sustainable work-life balance while pursuing creative endeavors.

Reviews

4.9 out of 5 stars from 70 ratings
  • Infomercial

    The last couple of episodes I listened to were just infomercials to get you to join some paid content club.

    Apple Podcasts
    1
    Ellieboy17
    United States5 months ago
  • Inspiring with Lots of Valuable Information!

    I listen to a few retail podcasts and Wendy’s is one of my favorite. I’m a first time retail owner and have learned so from this podcast. Wendy provides strong business-focused guidance but in a fun and motivational way. After each podcast I always come away with actionable steps I can take to grow my business and feel inspired to do the work.

    Thank you for providing such a great resource and making it accessible to everyone!

    Apple Podcasts
    5
    Kimberly from PDX
    United Statesa year ago
  • A Must-Listen for the Small Retail Business Owner

    This podcast is a must-listen if you own a retail business! Wendy has been a game-changer for me in running my brick-and-mortar. She “speaks my language”, making it easy for me to understand business concepts (as a non-business major “accidental entrepreneur”), making even the more complicated, un-fun sides of running a business approachable, and yes - fun! She stays on top of trends and the current challenges of running a business in the ever-changing world. I seriously don’t know what I’d do w... more

    Apple Podcasts
    5
    C unicorn
    United States2 years ago
  • A Retailers Ultimate Guide

    Wendy serves up relevant and practical insight every single episode saving you time while also boosting your confidence to take action towards your goals. She’s invested in your success and it shows.

    Apple Podcasts
    5
    Shelli Warren
    Canada2 years ago
  • Wendy’s style is so approachable

    Loved being able to chat with Wendy about the work we do to help craft companies thrive. She is a natural interviewer!

    Apple Podcasts
    5
    LeannePressly
    United States3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners appreciate the actionable advice and insights from industry experts and find it motivating and supportive.
The content is noted for its relatability and practical approach, with many praising the host's ability to communicate complex topics in an engaging manner.
Some reviewers feel that the overarching themes of personal growth and business strategies are particularly well-handled, though a few express a desire for less promotional content in certain episodes.

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Talking Points

Recent interactions between the hosts and their guests.

278. Behind the Counter with Megan Macdonald: How She Built a Profitable Two-Location Shop and Gained Her Freedom
Q: What would you say to a retailer who feels stuck?
Megan encourages retailers to express their goals clearly to their team and work collaboratively towards achieving them.
272. Unlocking Team Potential: Nurturing a Culture of Ownership
Q: How do we take our team and make them in a management role and go from transactional task related only to strategic thinking?
Wendy emphasizes the need to ensure that employees want to transition into management roles and that they have the right skills and tools. She discusses the necessity of clarifying their roles and vision within the business.
219. Best of Retailer Success Series: Meet Inner Circle Member Jeanne Terrill
Q: What piece of advice would you give to someone starting their retail journey?
I wish I would have had a better plan than just 'we'll see what we see'. Having a plan is crucial.
219. Best of Retailer Success Series: Meet Inner Circle Member Jeanne Terrill
Q: Can you share any of the marketing strategies that you put in place?
We focused on signage to attract customers, making sure they knew what we offered right from across the street.
219. Best of Retailer Success Series: Meet Inner Circle Member Jeanne Terrill
Q: What were the factors in moving to the town, into the Main Street location?
I wanted to grow and see what we could do if we had a downtown location, which was surrounded by shops and restaurants.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
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Frequently Asked Questions About Creative Shop Talk

What is Creative Shop Talk about and what kind of topics does it cover?

Focusing on the challenges faced by creative retail business owners, the content addresses the most pressing concerns such as marketing strategies, customer engagement, and overcoming burnout in a retail environment. With a blend of practical advice and motivational insights, the episodes explore themes of personal alignment, financial literacy, and the importance of community connection. There is a strong emphasis on actionable strategies that listeners can implement to enhance their operations and cultivate a fulfilling business experience without the chaos often associated with retail management. Unique elements include in-depth interviews with successful shop owners and industry experts who share their personal experiences and best prac... more

Where can I find podcast stats for Creative Shop Talk?

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What are the audience demographics for Creative Shop Talk?

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How many subscribers and views does Creative Shop Talk have?

To see how many followers or subscribers Creative Shop Talk has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Creative Shop Talk?

These podcasts share a similar audience with Creative Shop Talk:

1. Savvy Shopkeeper Retail Podcast
2. The Retail Whore
3. Boutique Chat
4. Glazed Over
5. Richer Retailer - Scaling Retail Stores Past 7 Figures

How many episodes of Creative Shop Talk are there?

Creative Shop Talk launched 6 years ago and published 283 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Creative Shop Talk?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Creative Shop Talk?

Rephonic pulls ratings and reviews for Creative Shop Talk from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

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What guests have appeared on Creative Shop Talk?

Recent guests on Creative Shop Talk include:

1. Megan Macdonald
2. Cadence Kidwell
3. Amy Hart
4. Chris Hart
5. Adam Blackwell
6. Stephanie Miller Vincent
7. Chris Waddy
8. Kim Williams

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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