
El sector financiero se encuentra inmerso en una revolución digital. El desarrollo tecnológico, la innovación constante y el cambio de hábitos del consumidor son aspectos clave que marcan el futuro de la banca y que obligan a las instituciones bancarias a adaptar su funcionalidad y arquitectura a un sistema mucho más ágil. Ante este contexto, surgen preguntas como: ¿Cuál es el futuro del sector fi... more
| Publishes | Infrequently | Episodes | 5 | Founded | 5 years ago |
|---|---|---|---|---|---|
| Language | Category | Business | |||

La industria bancaria está incorporando nuevas tecnologías a un ritmo sin precedentes y debido a la digitalización acelerada de los últimos dos años, una de las más comunes es la incorporación de asistentes virtuales. Hoy en día, el usuario no se con... more
¿Sabías que algunos expertos en banca conversacional señalan que los asistentes virtuales pasarán a gestionar el 30% de todas las interacciones entre los bancos y sus clientes en los próximos años? Sin embargo, aunque pueda parecer que la tendencia a... more
El uso correcto del machine learning puede brindar numerosos beneficios, especialmente a la hora de humanizar conversaciones generadas a través de un asistente virtual. Ahora bien, si lo que se busca es su máxima precisión, aún queda un largo camino ... more
¿Quién hubiera pensado que ver a Luke Skywalker hablar con C3PO en Star Wars no nos parecería ciencia ficción en solo unas décadas? De hecho, la tecnología ha avanzado tanto que interactuar en un lenguaje familiar con entidades que no son humanas es ... more
¿Qué área se ha visto más impactada por la reciente pandemia y la transformación digital del sector financiero? ¿Qué tendencias deberían tener presentes los bancos a la hora de definir su estrategia de atención al cliente? A lo largo de esta serie an... more









Listeners, social reach, demographics and more for this podcast.
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