Built Not Bought - The Service Business Podcast
Brett HeversBuilt, Not Bought is a podcast about what it really takes to run a service business. Hosted by Brett, who’s spent over 15 years in the cleaning and service industries, it’s straight talk about pricing, customer service, dealing with clients, and keeping things running without the stress. No hype, no overcomplicated business theories—just real experiences, lessons learned, and practical advice from... more
| Publishes | Weekly | Episodes | 4 | Founded | 9 months ago |
|---|---|---|---|---|---|
| Categories | EntrepreneurshipBusiness | ||||
Listen to this Podcast
Latest Episodes
Running a service business is about long hours, mental load, admin chaos, and the kind of stress no one really talks about.
In Part 1 of this episode, I talk about what it’s actually like running a business. From the pressure of being the one who d... more
Customer service isn’t just about being polite—it’s about making life easy for your customers and giving them a reason to come back. In this episode, I talk about what good customer service actually looks like, why it’s just as important as the quali... more
Too many service business owners set their prices too low, either because they think it’ll get them more work or they’re worried people won’t pay higher rates. In this episode, I talk about why undercharging is a mistake, how to price based on value ... more
In this first episode, I introduce myself, share my background in the service industry, and explain why I started this podcast. I talk about my journey from working in various service businesses to running a successful oven and BBQ cleaning business.... more
Key Facts
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #242 |  New Zealand/Business/Entrepreneurship |
Top Entrepreneurship Podcasts
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
| Gender Skew | Location | Interests | |||
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| Professions | Age Range | Household Income | |||
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How many episodes of Built Not Bought are there?
Built Not Bought launched 9 months ago and published 4 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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