Welcome to Branching Out, a podcast series from Deloitte’s Retail Banking practice. Hosted by Kristin Korzekwa and Bill Dworsky, the series explores trends and insights in retail banking through conversations with leaders from across the retail banking and financial ecosystem, touching a wide range of topics from digital banking and FinTech, marketing and brand, talent diversity and career models,... more
Publishes | Monthly | Episodes | 8 | Founded | a year ago |
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Categories | EntrepreneurshipBusiness |
Michelle Gauchat, US head of banking and capital markets consulting at Deloitte, joins hosts Kristin Korzekwa and Bill Dworsky to discuss how 2023 has shaped retail banking strategy. Gauchat also talks about the importance of deposits and AI, challen... more
Law Helie, General Manager of Consumer Banking at nCino, joins Deloitte’s Kristin Korzekwa and Bill Dworsky to discuss consumer centered banking approaches. In this episode, we are provided with insights on how to provide more personalized customer e... more
In this episode, Kristin and Bill are joined by Paul Dilda, Head of Deposits, Segments and Consumer Strategy for US P&BB at BMO Harris Bank to share insights on how to deliver enhanced customer experiences and helping customers achieve real financial... more
In this episode, Kristin and Bill are joined by Emily Abbas, Chief Consumer Banking and Marketing Officer at Bankers Trust as they discuss new approaches for cultivating community through banking efforts and banking initiatives.
Join us as we dive into conversations with financial services leaders from across the industry in a podcast series from Deloitte’s retail banking practice.
In this episode, we discuss how regulatory and related macro policy trends are impacting retail banks in the marketplace and what they should consider going forward. Host Kristin Korzekwa, managing director at Deloitte Consulting LLP, is joined by Pa... more
In this episode, we take inspiration from traditional retail consumer shopping to explore common themes in retail banking. There are so many interesting parallels and intersection points between the two, and banks and retailers both can really learn ... more
In this episode, we discuss customer experiences, the impact of technology in digital banking, and modern marketing in banking. Host Kristin Korzekwa, managing director at Deloitte Consulting LLP, is joined by Liz Wolverton, head of consumer banking ... more
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