Rephonic
Artwork for Banking Transformed

Banking Transformed with Jim Marous

LLH Media
Customer Experience
Digital Transformation
Artificial Intelligence
Digital Banking
Financial Institutions
Banking
AI In Banking
Financial Services
Banking Industry
Fintech
Generative AI
Customer Engagement
Credit Unions
Payments
Fraud Prevention
Bank Of America
Gen Z
Risk Management
Consumer Behavior
Financial Technology

Are you prepared to embrace change, take risks and disrupt yourself in response to the digital disruption in banking? If not, this podcast is for you. Hosted by top 5 banking and fintech influencer, Jim Marous, Banking Transformed highlights the leadership and cultural challenges facing the banking industry. Featuring interviews with some of the top minds in business, this podcast explores how fin... more

PublishesDailyEpisodes563Founded7 years ago
Number of ListenersCategories
BusinessTechnology

Listen to this Podcast

Artwork for Banking Transformed

Latest Episodes

A bank or credit union that waits for balances to grow before helping a customer start investing may be handing the relationship to Robinhood Banking. Robinhood Banking has reached more than $3 billion in deposits by starting with customers who were ... more

Banks can give each customer a VIP on the phone with voice AI, if trust comes first.

Bland CEO Isaiah Granet says his AI already handles more than 3 million phone calls a week.

At JPMorgan Chase, a great customer gets a private wealth banker. Isaia... more

Hear the full conversation with Jorge Camargo of Bank of America on Banking Transformed:

www.youtube.com/watch?v=KibFqG47KzQ

Banks and credit unions can let customers see and correct what the institution assumes about them, the way Amazon's... more

Community banks and credit unions keep pace by putting their own data to work for customers.

Many community banks and credit unions already have the technology, data and insights they need, and are waiting too long to put them to work. That executio... more

Key Facts

Accepts Guests
Accepts Sponsors
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

Similar Podcasts

People also subscribe to these shows.

WSJ What’s News
WSJ What’s NewsThe Wall Street Journal
WSJ Your Money Briefing
WSJ Your Money BriefingThe Wall Street Journal
WSJ Tech News Briefing
WSJ Tech News BriefingThe Wall Street Journal
Inside the Strategy Room
Inside the Strategy RoomMcKinsey & Company

Recent Guests

Isaiah Granet
CEO and co-founder of Bland
Bland
Episode: Voice AI Personalized for Each Banking Customer
Jorge Camargo
Runs digital platforms at Bank of America
Bank of America
Episode: You Can Replicate Amazon’s Powerful New Tool
Greg Adelson
CEO of Jack Henry
Jack Henry & Associates
Episode: Turning Data Into Better Banking
Charles Morris
Senior Vice President of Agentic Enterprise Strategy at Truist
Truist
Episode: A Look Back: The 2023 AI Forecast for Banking
Esteban Guerra
Leader at Chartway Credit Union
Chartway Credit Union
Episode: How To Turn Partnerships Into Growth
Megan Pannier
Senior executive at Fiserv discussing planning for 2027
Fiserv
Episode: The Priorities for Banking as We Plan for 2027
Satin Mirchandani
Chairman and CEO of Marquis
Marquis
Episode: The Growth Opportunity in Your Data
Harai Kausha
CEO of Swaystack (provider of progress-tracking onboarding tools)
Swaystack
Episode: How Gamification Can Increase Relationship Growth
Shikha Narula
Head of consumer deposits and rewards at Bank of America
Bank of America
Episode: Bank of America's Loyalty Rewards Reset

Host

Jim Marous
Host of the show

Reviews

4.7 out of 5 stars from 173 ratings
  • Tovya

    What an amazing podcast. Thank you so much for the amazing content for us Digital Banking solutions creators

    Apple Podcasts
    5
    Quientin
    South Africa2 years ago
  • Best banking Podcast ever

    Simply this podcast helps you to think differently and step out of the banking traditional mindset. Highly recommend!

    Apple Podcasts
    5
    RAWDARAHIM
    United Arab Emirates3 years ago
  • Such a useful podcast!

    I am a banking leader and have found Jim’s podcast to be incredibly helpful to keep me current and aware of what is happening in finance and digital transformation. His guests are top notch and tell true stories of how they made change happen. Enjoy!

    Apple Podcasts
    5
    PeterAceto8
    Canada4 years ago
  • Excellent Content

    good insightful speakers and moderated very well.

    Apple Podcasts
    5
    AJ_spree
    India4 years ago
  • Jim does an incredible job of noticing industry-wide trends and predicting how they will impact our future. Interesting and understandable interviews.

    Podchaser
    5
    Brigid Coyne
    4 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners praise the actionable insights and real-world examples from industry practitioners.
The host and guests deliver credible, authoritative discussions with practical takeaways for banking and fintech leaders.
High-quality guests and thoughtful questions make complex topics digestible for executives.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#127
Finland/Business
Apple Podcasts
#168
Spain/Business

Talking Points

Recent interactions between the hosts and their guests.

Voice AI Personalized for Each Banking Customer
Q: Can you walk me through an example where an AI agent delivered meaningful ROI, not just theoretical impact?
The ROI comes from dramatically reducing costly call center overhead while improving customer lifetime value through 24/7, personalized interactions that feel memorable, leading to longer, more productive engagements and higher satisfaction.
Turning Data Into Better Banking
Q: What is the biggest gap between what consumers and businesses want and where many institutions stand today?
The gap is the execution gap: banks and credit unions already have data and tech, but slow, fragmented execution prevents turning that data into better experiences, especially when customers move to competitors who execute more quickly.
A Look Back: The 2023 AI Forecast for Banking
Q: What are some case studies or early examples of AI in Financial Services that illustrate practical benefits?
Early adopters are focusing on content summarization, semantic search, and drafting capabilities to accelerate decision-making and reduce time spent on reading and filtering information. The CarMax example is highlighted as a model for turning extensive customer reviews into summarized, useful content that still requires human approval, illustrating a scalable approach to AI-assisted content in banking contexts.
A Look Back: The 2023 AI Forecast for Banking
Q: Where do you see this technology actually evolving in the next one to three years?
The guest anticipates rapid evolution with AI becoming deeply integrated into workflows, especially in coding, content creation, and knowledge work. He stresses that real gains will come from aligning language models with systems that verify facts, and from maintaining human oversight to ensure accuracy and accountability.
The Priorities for Banking as We Plan for 2027
Q: What is the one thing that should be included in the 2027 plan for banks and credit unions, and what should be cut?
Begin with a customer-centric mindset, build experiences that reflect how customers actually bank and pay today, and ensure the technology supports seamless, personalized experiences; this often means partnering with outside experts to accelerate data integration and AI capabilities rather than trying to do everything in-house.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Banking Transformed

What is Banking Transformed about and what kind of topics does it cover?

A business-focused show exploring how banking and fintech must adapt to digital disruption, leadership, governance, data-driven decisioning, and customer-centric strategies. Conversations frequently center on AI, onboarding, relationship banking, and the evolving role of channels like branches and digital platforms. Notable is the mix of practitioner stories from community and large institutions, strategic frameworks, and practical steps for boards, executives, and product teams to modernize and compete. The format tends to feature high-profile industry analysts and senior practitioners, delivering actionable insights for leaders shaping the future of financial services.

Where can I find podcast stats for Banking Transformed?

Rephonic provides a wide range of podcast stats for Banking Transformed. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Banking Transformed and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does Banking Transformed get?

Rephonic provides a full set of podcast information for four million podcasts, including the number of listeners. View further listenership figures for Banking Transformed, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.

What are the audience demographics for Banking Transformed?

Rephonic provides comprehensive predictive audience data for Banking Transformed, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.

How many subscribers and views does Banking Transformed have?

To see how many followers or subscribers Banking Transformed has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Banking Transformed?

These podcasts share a similar audience with Banking Transformed:

1. Fintech Insider Podcast by 11:FS
2. WSJ What’s News
3. WSJ Your Money Briefing
4. WSJ Tech News Briefing
5. Inside the Strategy Room

How many episodes of Banking Transformed are there?

Banking Transformed launched 7 years ago and published 563 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Banking Transformed?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Banking Transformed?

Rephonic pulls ratings and reviews for Banking Transformed from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.

How do I access podcast episode transcripts for Banking Transformed?

Rephonic provides full transcripts for episodes of Banking Transformed. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.

What guests have appeared on Banking Transformed?

Recent guests on Banking Transformed include:

1. Isaiah Granet
2. Jorge Camargo
3. Greg Adelson
4. Charles Morris
5. Esteban Guerra
6. Megan Pannier
7. Satin Mirchandani
8. Harai Kausha

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

Find and pitch the right podcasts

We help savvy brands, marketers and PR professionals to find the right podcasts for any topic or niche. Get the data and contacts you need to pitch podcasts at scale and turn listeners into customers.
Try it free for 7 days