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Artwork for Banking Transformed

Banking Transformed with Jim Marous

Evergreen Podcasts
Digital Transformation
Customer Experience
Generative AI
Lending Process
Meridianlink
Financial Services
Fintech
Digital Banking
Fortera Credit Union
Automation In Banking
Chimney
Branch Network
Cross-Selling
Fintech Disruption
Banking Industry
Retail Banking
Customer Engagement
Banking Advisor
Market Competition
Gen Z

Are you prepared to embrace change, take risks and disrupt yourself in response to the digital disruption in banking? If not, this podcast is for you. Hosted by top 5 banking and fintech influencer, Jim Marous, Banking Transformed highlights the leadership and cultural challenges facing the banking industry. Featuring interviews with some of the top minds in business, this podcast explores how fin... more

PublishesTwice weeklyEpisodes473Founded7 years ago
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BusinessTechnology

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Artwork for Banking Transformed

Latest Episodes

For decades, banks have forced customers into frustrating phone trees and rigid IVR systems—all in the name of efficiency. But what if automation could actually strengthen customer relationships instead of eroding them?

In this episode of Banking Tr... more

About 25% of Americans can’t get a credit card from a major bank, and more than half are one or two missed paychecks from a credit crisis. Yet most financial institutions still design their products for prime borrowers and pretend the rest of the mar... more

Liquid Death reached a $1.4 billion valuation selling water in cans. Meanwhile, banks spent $500 billion on transformation last year and still struggle to stand out. The gap isn't money - it's courage.

Most banks are still designed to protect the st... more

Download the free 2026 Retail Banking Trends and Priorities sponsored by Q2: tinyurl.com/2yrce223

Retail banking leaders have never had more clarity about what needs to change, yet execution continues to lag. In this video, discussing the mo... more

Key Facts

Accepts Guests
Accepts Sponsors
Contact Information
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Number of Listeners
Find out how many people listen to this podcast per episode and each month.

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Recent Guests

Steve Min
Chief Credit Officer at Credit One Bank
Credit One Bank
Episode: Credit One Bank Serves Those Who Others Won’t
Eric Fulwiler
Co-founder and CEO of Rival, with extensive experience in media and marketing.
Rival
Episode: What Liquid Death Can Teach Banks
Ben Conant
Chief Product Officer at Alkami and co-founder of Mantl
Alkami
Episode: Why Incremental Banking Improvements No Longer Work
Carrie Stapp
Vice President of Marketing at Primax
Primax
Episode: Your Gen Z Strategy Is Broken
Michael Abbott
Managing Director at Accenture
Accenture
Episode: $200 Trillion at Risk: The New Threat to Banking
Richard Ullenius
Long-time employee leading corporate and commercial bank transformations.
CSG International
Episode: Back-Office Modernization: The New Growth Strategy for Banks
Brandon Sailors
Vice President in CX Business Unit managing strategic accounts and focusing on financial services.
CSG International
Episode: Back-Office Modernization: The New Growth Strategy for Banks
Dr. Lamont Black
Associate Professor of Finance at DePaul University and former economist at the Federal Reserve
DePaul University
Episode: How Stablecoins Will Reshape Financial Services
Shanthi Shanmugam
CEO and co-founder of Casap, previously worked at Robinhood and Chime
Casap
Episode: The $100 Billion Hidden Fraud Crisis

Host

Jim Marous
Host of the program, recognized as a top influencer in the banking and fintech sectors. He engages industry leaders to explore the leadership and cultural challenges facing the banking industry.

Reviews

4.7 out of 5 stars from 170 ratings
  • Tovya

    What an amazing podcast. Thank you so much for the amazing content for us Digital Banking solutions creators

    Apple Podcasts
    5
    Quientin
    South Africa2 years ago
  • Best banking Podcast ever

    Simply this podcast helps you to think differently and step out of the banking traditional mindset. Highly recommend!

    Apple Podcasts
    5
    RAWDARAHIM
    United Arab Emirates2 years ago
  • Such a useful podcast!

    I am a banking leader and have found Jim’s podcast to be incredibly helpful to keep me current and aware of what is happening in finance and digital transformation. His guests are top notch and tell true stories of how they made change happen. Enjoy!

    Apple Podcasts
    5
    PeterAceto8
    Canada3 years ago
  • Excellent Content

    good insightful speakers and moderated very well.

    Apple Podcasts
    5
    AJ_spree
    India3 years ago
  • Jim does an incredible job of noticing industry-wide trends and predicting how they will impact our future. Interesting and understandable interviews.

    Podchaser
    5
    Brigid Coyne
    3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Many find it a crucial resource for staying updated on industry trends and innovations, calling it a must-listen for anyone in fintech or banking.
The engaging format and thought-provoking questions from the host are frequently praised, making complex topics more accessible.
Listeners appreciate the insightful discussions and expert guests, often highlighting the value it adds to their understanding of digital transformation in banking.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#103
Philippines/Business
Apple Podcasts
#161
Indonesia/Business
Apple Podcasts
#194
Mexico/Business

Talking Points

Recent interactions between the hosts and their guests.

Why Incremental Banking Improvements No Longer Work
Q: What one major strategy should executives focus on?
Executives should focus on creating one cohesive digital experience for their customers, rather than depending solely on branch strategies.
Why Incremental Banking Improvements No Longer Work
Q: What risks do banks and credit unions take on by stacking different point solutions?
By using multiple vendors, banks risk creating a disjointed customer experience and challenges with data integration, potentially resulting in frustration for customers.
Why Incremental Banking Improvements No Longer Work
Q: How do you see financial institutions prioritizing and applying AI to generate real value?
Financial institutions need to focus on how generative AI can shape the banking market by integrating it into underwriting processes and enhancing frontline employee interactions.
Why Incremental Banking Improvements No Longer Work
Q: What challenges arise when experiences remain siloed?
Customers waste time managing multiple systems, leading to confusion and eroded trust due to repetitive data entry requirements.
Why Incremental Banking Improvements No Longer Work
Q: Where do banks undervalue the importance of a modern account opening process for deposit retention and growth?
Banks focused only on branch-based expansion strategies are undervaluing the digital branch as a tool for acquiring customers.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Banking Transformed

What is Banking Transformed about and what kind of topics does it cover?

Focused on exploring the challenges and opportunities within the banking and financial services sector, content emphasizes the impact of technology, digital transformation, and the leadership required to navigate these changes. Episodes frequently feature insights from industry leaders and experts who discuss innovative practices and strategies to adapt to a rapidly evolving landscape. The themes of creativity, customer experience, fraud prevention, and corporate banking loyalty are recurrent, highlighting the need for banks to think differently, modernize their operations, and build meaningful relationships with customers while embracing narratives from other sectors for inspiration.

The unique aspect of this content lies in its accessibi... more

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Which podcasts are similar to Banking Transformed?

These podcasts share a similar audience with Banking Transformed:

1. All-In with Chamath, Jason, Sacks & Friedberg
2. This Week in Startups
3. HBR IdeaCast
4. WSJ What’s News
5. Exchanges

How many episodes of Banking Transformed are there?

Banking Transformed launched 7 years ago and published 473 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Banking Transformed?

Recent guests on Banking Transformed include:

1. Steve Min
2. Eric Fulwiler
3. Ben Conant
4. Carrie Stapp
5. Michael Abbott
6. Richard Ullenius
7. Brandon Sailors
8. Dr. Lamont Black

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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