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Behind the Signs Podcast

Behind the Signs Podcast
Sign Tracker
Public Speaking
Sign Industry
Values
Sign Tech International
Design In Sign Industry
Charging For Design
Brand Story
International Sign Association
ISA Install
Pricing
Austin
Sign Research Foundation
ISA (international Sign Association)
Signage Academy / Make It Happen Signage Academy
Lewis Signs
Sales
Construction Documents
ISA Expo
Brilliant Speaker Academy

A podcast for the people who power the sign industry. Hosted by Joe Arenella, founder of Sign Tracker, and his daughter Liz Arenella Toynes of Studio Dzo, Behind the Signs brings real conversations with sign shop owners, fabricators, designers, and industry leaders across the country. Whether you’re launching your first sign shop, scaling a growing team, or just looking for fresh inspiration, ... more

PublishesTwice monthlyEpisodes31Foundeda year ago
Number of ListenersCategory
Business

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Latest Episodes

The sign industry has a skilled labor problem — and for decades, there's been no formal education pipeline to fix it. Wendy Graves (Make It Happen Signage Academy) and Christy Ralston (Ivy Tech Community College) are changing that with the first comm... more

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In Part 2 of our conversation with Victoria Lioznyanski of Brilliant Speaker Academy, we get into the practical side of overcoming public speaking anxiety — and what happens when you finally do.

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Most sign shop owners are losing jobs they should be winning — not because of their work, but because of how they communicate. In Part 1 of this episode, Joe and Liz sit down with Victoria Liozynyanskya, founder of Brilliant Speaker Academy, to dig i... more

HR consultant Vedelcia Garcia is back for Part 2 of her deep dive into the people side of running a sign business. In this episode, she and the hosts tackle the stuff most small business owners avoid thinking about — until it's too late. From what ha... more

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An HR expert breaks down exactly what sign shop owners need to have in place — and what could possibly save them any costly legal trouble.

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If you've ever felt like you're working 60-70 hours a week and still not making the money you should be — this episode is for you.

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Are you pricing your sign work to actually make money — or just to stay busy? In this episode of Behind the Signs, Joe and Liz get real about one of the most common pain points in the sign industry: pricing, quoting, and knowing your numbers.

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Finding reliable local installers — or trustworthy national sign companies to work with — has always been one of the biggest pain points in the sign industry. In this episode of Behind the Signs, Joe and Liz sit down with three powerhouse guests to b... more

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Recent Guests

Victoria Lioznyanski
Public speaking coach and consultant
Independent/Consultant
Episode: 30: How to Stop Blanking Out Mid-Presentation (And Win More Sign Jobs)
Victoria Liozynyanskya
Founder, Brilliant Speaker Academy
Brilliant Speaker Academy
Episode: 29: How to Win More Sign Jobs Without Changing Your Price or Product
Vedelcia Garcia
HR consultant specializing in small business HR
Independent/HR consultant
Episode: 28: How to Protect Your Sign Shop When Employees Get Hurt, Quit, or Get Fired — Vedelcia Garcia (Part 2)
Videlcia Garcia
HR Director, People Operations expert with 15+ years of experience
Non-profit HR role; specializes in small businesses (5-50 employees)
Episode: 27: The HR Mistakes That Could Cost Your Sign Shop Thousands Part 1
Sean Borga
Founder of Your Biz Coach and Simple Lead Gen for the sign industry
Your Biz Coach / Simple Lead Gen
Episode: 26: The Numbers Every Sign Shop Owner Must Understand
Tabitha Bowen
Member Programs Manager at International Sign Association
International Sign Association (ISA)
Episode: 24: How Sign Shops Land National Clients (ISA Install Networking Event Explained)
Matt DeSalvatore
Owner of Creative Signs Incorporated
Creative Signs Incorporated
Episode: 24: How Sign Shops Land National Clients (ISA Install Networking Event Explained)
Betsy Swan
Executive Director of Client Development at Allin Industries
Allin Industries
Episode: 24: How Sign Shops Land National Clients (ISA Install Networking Event Explained)
Rick Chavez
Principal and owner at Kingpin Creative, designer with 30+ years in the industry
Kingpin Creative
Episode: 22: Why Design Should Be Your First Investment (Not Your Last) - 30+ Year Design Veteran Explains

Hosts

Joe Arenella
Host of Behind the Signs; founder of Sign Tracker; long-time leader in the sign industry.
Elizabeth Arenella Toynes
Co-host and producer; works with Studio Dzo; central figure in shaping episode discussions.

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Talking Points

Recent interactions between the hosts and their guests.

13: Inside the Sign Industry’s Education Revolution | Behind the Signs Podcast at ISA 2025
Q: Can you tell us about the types of training Make It Happen Signage Academy provides and who it's for?
Two main UK-origin programs, On the Front Line (sales and customer service) and Signage Bootcamp (product-focused with illumination). A future First Drill program will onboard newcomers from day one through two years, preparing them for more advanced training. The approach emphasizes hands-on, in-person training and peer networking, with a clear progression path from First Drill to Front Line to Bootcamp.
30: How to Stop Blanking Out Mid-Presentation (And Win More Sign Jobs)
Q: What is one golden nugget you would give to a small business owner about public speaking and presenting to clients?
See public speaking as a conversation rather than a performance, and when you focus on solving the client's problem and speaking authentically, you will naturally project leadership and achieve better outcomes.
30: How to Stop Blanking Out Mid-Presentation (And Win More Sign Jobs)
Q: What are some practical things people can do to prep for a presentation to feel more confident or calm their nerves?
Focus on the client's needs, replace self-conscious thinking with a client-centered mindset, and rehearse with clear next steps; real confidence comes from preparing to have a genuine conversation rather than delivering a perfect performance.
28: How to Protect Your Sign Shop When Employees Get Hurt, Quit, or Get Fired — Vedelcia Garcia (Part 2)
Q: What impact does unemployment play on a small business and how should it be managed?
Unemployment claims affect your tax rate based on experience; keep thorough documentation of terminations to improve chances in disputes, and use HR guidance to navigate claims and potential court challenges.
28: How to Protect Your Sign Shop When Employees Get Hurt, Quit, or Get Fired — Vedelcia Garcia (Part 2)
Q: How should termination and disciplinary action be approached to minimize legal risk and help the employee grow?
Begin with a conversation to set expectations, then escalate to a formal warning if needed, document everything, and provide resources or training to help the employee improve; termination should be a last resort after clear steps and kindness.

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Frequently Asked Questions About Behind the Signs Podcast

What is Behind the Signs Podcast about and what kind of topics does it cover?

The show centers on practical, real-world guidance for running sign shops and related businesses, with frequent focus on communication, sales, design value, project management, and people strategy. Episodes blend founder storytelling with expert guests from HR, design, and industry organizations to translate complex topics into actionable tactics—ranging from public speaking and client education to pricing, quoting, and scaling operations. A notable pattern is the emphasis on tangible processes (checklists, templates, post-mortems) and leveraging industry resources to drive growth, resilience, and better client relationships. The format often features two hosts sharing personal experiences alongside guests who offer domain expertise, making... more

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Which podcasts are similar to Behind the Signs Podcast?

These podcasts share a similar audience with Behind the Signs Podcast:

1. The Profitable Tradie Podcast
2. Crime Junkie

How many episodes of Behind the Signs Podcast are there?

Behind the Signs Podcast launched a year ago and published 31 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Behind the Signs Podcast?

Recent guests on Behind the Signs Podcast include:

1. Victoria Lioznyanski
2. Victoria Liozynyanskya
3. Vedelcia Garcia
4. Videlcia Garcia
5. Sean Borga
6. Tabitha Bowen
7. Matt DeSalvatore
8. Betsy Swan

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