
Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear ... more
| Publishes | Twice monthly | Episodes | 183 | Founded | 7 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | TechnologyBusiness | |||

Ben is joined by Shalin Pei, Head of Design and Research and Natalie Golub, Head of UXR , both from Coinbase's Base product. Base is part of the crypto space, functioning as a network that offers secure and low cost ways to build decentralized apps, ... more
Erin is joined by Samira Jain, Serena Hillman, and Jackie Ianni from Microsoft Azure Data to discuss how they built the Swift Research Lab over the past two years. The team shares their systematic five-step approach for creating research programs tha... more
Ben sits down with Jake Burghardt from Integrating Research to discuss his new book Stop Wasting Research and how organizations can maximize the product impact of their customer insights. Jake breaks down the critical problem of research waste, where... more
The popularity of AI moderation tools, increased attention on "big" data sets (and streams), and the ongoing uncertainty in the research job market have (understandably) led some to wonder about the future of qualitative research. Our guest today, ho... more
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I listen to this podcast because they people the hosts talk to are fascinating and have great insights to share, but the production feels really shoddy and the hosts' interview styles feel stilted and awkward. They tend to start by asking fully formed questions that, by the middle of the podcast, have devolved into personal musings with a question mark on the end, resulting in some VERY narrow-in-scope and often leading questions. The hosts almost undoubtedly interview users as part of their nor... more
Really though, I talk to people about things I’ve heard on this podcast.
I’m new to podcasts and to UX but I’ve been listening regularly on my daily commute. This podcast is full of relevant, interesting, and useful information about UX research and has helped me feel more confident moving into the UX field. They do their research and keep it fun. Looking forward to more!
As someone who is not a full time researcher, I love this podcast. I try to get everyone on my engineering team into the research sessions we conduct and having Erin and JH guide me through it is great. They ask all the questions I would of these great guests.
If you're a full time researcher or just someone who does research like me, I can't recommend this podcast enough.
Informative and fun! Cool guests and awesome hosts! Best UX podcast out there
The most engaging UX research podcast out there.
Key themes from listener reviews, highlighting what works and what could be improved about the show.
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
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Recent interactions between the hosts and their guests.
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Focused on enhancing the understanding of user experience research, the content consistently engages industry experts in discussions around qualitative data acquisition and utilization. A central theme revolves around effective methodologies for transforming research insights into actionable business strategies. The series uniquely features insights from both recognized leaders in technology and lesser-known voices in small companies and academia, fostering a diverse exploration of perspectives within user research practices. The engaging formats and personal narratives shared by guests contribute significantly to a relatable learning environment for both seasoned professionals and newcomers in the field.
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These podcasts share a similar audience with Awkward Silences:
1. NN/G UX Podcast
2. The User Research Strategist: UXR | Impact | Career
3. Creative Confidence Podcast
4. Design Better
5. Freakonomics Radio
Awkward Silences launched 7 years ago and published 183 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on Awkward Silences include:
1. Shalin Pei
2. Natalie Golub
3. Jackie Ianni
4. Samira Jain
5. Dr. Serena Hillman
6. Jake Burghardt
7. Nancy Baum
8. Daniel Gottlieb
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