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Awkward Silences

User Interviews

Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear ... more

PublishesWeeklyEpisodes159Founded6 years ago
Number of ListenersCategories
BusinessTechnology

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Artwork for Awkward Silences

Latest Episodes

Erin and Carol are joined by Emily Wurgler, Global Director of Experience Design at McDonald's, whose journey has had many moments of evolution and iteration. She started as an academic researcher in sociology, transitioned to innovation research at ... more

YouTube

Few companies are most closely associated with UX design right now than Figma, which not only helps designers get their work done, but serves as a bridge for others to get more involved in the process. Erin and Carol are joined by Andrew Hogan, Figma... more

YouTube

Change is an important and inevitable part of developing as a user experience professional. But what does change look like when it happens at the organizational level? That is the focus of this episode, featuring Graham Gardner, VP of UX Design Resea... more

YouTube

The consulting firm IDEO helped pioneer "design thinking" as a way to create products that better solve customer wants and needs, creating fans. Over 30 years later, the interplay between design and research has never been more important.

Will Notin... more

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Reviews

4.9 out of 5 stars from 166 ratings
  • Great content but I dread listening…

    I listen to this podcast because they people the hosts talk to are fascinating and have great insights to share, but the production feels really shoddy and the hosts' interview styles feel stilted and awkward. They tend to start by asking fully formed questions that, by the middle of the podcast, have devolved into personal musings with a question mark on the end, resulting in some VERY narrow-in-scope and often leading questions. The hosts almost undoubtedly interview users as part of their nor... more

    Apple Podcasts
    3
    BrettBrettBrett1
    Germany2 years ago
  • Net Promoter Score = 11 out of 10

    Really though, I talk to people about things I’ve heard on this podcast.

    I’m new to podcasts and to UX but I’ve been listening regularly on my daily commute. This podcast is full of relevant, interesting, and useful information about UX research and has helped me feel more confident moving into the UX field. They do their research and keep it fun. Looking forward to more!

    Apple Podcasts
    5
    ganjayogi
    United States4 years ago
  • There is nothing awkward about this podcast

    As someone who is not a full time researcher, I love this podcast. I try to get everyone on my engineering team into the research sessions we conduct and having Erin and JH guide me through it is great. They ask all the questions I would of these great guests.

    If you're a full time researcher or just someone who does research like me, I can't recommend this podcast enough.

    Apple Podcasts
    5
    Bob the hype man
    United States4 years ago
  • Awesome Podcast

    Informative and fun! Cool guests and awesome hosts! Best UX podcast out there

    Apple Podcasts
    5
    Scuba Steve1911
    United States4 years ago
  • best UX research podcast

    The most engaging UX research podcast out there.

    Apple Podcasts
    5
    lambcaster
    United States4 years ago

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Awkward Silences launched 6 years ago and published 159 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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