Assistance Stories
Association of Assistance ProfessionalsAssistance Stories is a podcast on a mission to raise the profile of the assistance industry, The industry is often described as insurance's "Hidden Treasure". We want to change that, and shine a light on the people who make it work. At Lexxika, we've been providing services to the assistance industry for years and we constantly meet great people doing amazing things, to help people all over the w... more
| Publishes | Twice monthly | Episodes | 63 | Founded | 4 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessCareers | |||
Listen to this Podcast
Latest Episodes
What happens when insurance stops waiting for claims - and starts paying automatically?
In this episode of Assistance Stories, Tom & Elliott sit down with Chris Lee, Head of Strategy at Blink Parametric, for a fascinating deep dive into the world of... more
In this episode of Assistance Stories, we explore one of the most practical innovations transforming the assistance industry: cashless payments through virtual credit cards.
James and Elliot are joined by Sabine Radun, CEO of Valora International As... more
In this episode of Assistance Stories, James and Elliot are joined by Sarah Watson, co-founder of the Travel & Health Insurance Series (THIS), to explore the biggest trends shaping insurtech and the global assistance industry.
With a unique, indepen... more
In this episode of Assistance Stories, Tom and Elliot are joined by Daniel Poole, Director of Product at Healix, to explore how technology, geopolitics, and changing traveller behaviour are reshaping travel risk management and assistance.
Daniel sha... more
In this episode of Assistant Stories, hosts Tom Bool and Elliot are joined in person by Søren Bøgen Andersen, Co-Founder and CEO of Lab 6502, to explore how AI is reshaping claims in the travel insurance and assistance industry.
Recorded in Amsterda... more
In this episode of Assistance Stories, Tom and Elliot are joined by Romain Di Meglio (APRIL International) and Julien Condamine (Novo.ai) to explore what AI in insurance actually looks like in practice - beyond the hype.
Together, they unpack how AP... more
This week James and Elliot are joined by Amy Brown, Founder of Authenticx.
We hear all about Amy's background in assistance and her journey, as a "non-techie", creating an AI company. Authenticx was founded to help contact centres review all of thei... more
In this episode of Assistant Stories, Tom and Elliot sit down with Daniel Green, CTO of Faye, one of the most successful travel insurance InsurTechs in the market. Daniel shares how Faye is redefining travel protection through proactive technology, s... more
Key Facts
Recent Guests
Hosts
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #183 |  Argentina/Business/Careers |
Apple Podcasts | #232 |  Netherlands/Business/Careers |
Top Careers Podcasts
Talking Points
Recent interactions between the hosts and their guests.
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
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Frequently Asked Questions About Assistance Stories
What is Assistance Stories about and what kind of topics does it cover?
The series centers on the people and technologies shaping the assistance industry, with a strong emphasis on travel risk, insurance tech, and AI-enabled service. Conversations typically explore how providers streamline claims, automate workflows, and improve customer experiences across the trip lifecycle, from proactive risk management to post-disruption support. Notable throughout is a practical, technology-forward lens: real-world deployments of AI, data exchanges, and platform integrations, plus ethical and human-centered considerations when automation meets high-stakes traveler needs. A recurring strength is assembling leaders from insurers, TPAs, and assistance firms to reveal how cross-border operations, wellness tech, and emergency s... more
Where can I find podcast stats for Assistance Stories?
Rephonic provides a wide range of podcast stats for Assistance Stories. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Assistance Stories and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
How many listeners does Assistance Stories get?
Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for Assistance Stories, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.
What are the audience demographics for Assistance Stories?
Rephonic provides comprehensive predictive audience data for Assistance Stories, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
How many subscribers and views does Assistance Stories have?
To see how many followers or subscribers Assistance Stories has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
How many episodes of Assistance Stories are there?
Assistance Stories launched 4 years ago and published 63 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact Assistance Stories?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for Assistance Stories?
Rephonic pulls ratings and reviews for Assistance Stories from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
How do I access podcast episode transcripts for Assistance Stories?
Rephonic provides full transcripts for episodes of Assistance Stories. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.
What guests have appeared on Assistance Stories?
Recent guests on Assistance Stories include:
1. Chris Lee
2. Sarah Watson
3. Daniel Poole
4. Søren Andersen
5. Romain Di Meglio
6. Julien Condamine
7. Amy Brown
8. Daniel Green
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.