Innovating experiences with service design | Smaply podcast
SmaplyThe experiences of customers, patients, citizens, employees... are key to your organization’s success and therefore should be coordinated very carefully. This podcast is your go-to-place to learn about how to design human-centered services and get advice from practitioners. Read more about experience innovation on www.smaply.com/blog or create your own journey maps, personas and stakeholde... more
| Publishes | Infrequently | Episodes | 19 | Founded | 6 years ago |
|---|---|---|---|---|---|
| Categories | BusinessMarketingManagement | ||||
Listen to this Podcast
Latest Episodes
Read more about the topic on the Smaply blog:
• Customer journey mapping in tourism
• Understanding gender to design tourism services: an interview with Sylvia Prunthaller
Read more about the topic on the Smaply blog:
• Interview transcript and slides: Ask Marc about omnichannel experiences
• The basics of omnichannel experiences
Read more about the topic on the Smaply blog:
• Interview transcript and slides: Ask Marc about human-centered organizations
Read more about this topic on the Smaply blog:
• Interview transcript and slides: Ask Marc about presenting journey maps
Read more about the topic on the Smaply blog:
• Customer journey mapping in marketing
Read more about the topic on the Smaply blog:
• Customer journey mapping in banking: what it is and how to get started
• Use Smaply to create banking journeys
Read more about the topic on the Smaply blog:
• Volunteer journey mapping: managing experiences with NGOs
• Create your own journey map on www.smaply.com
• Learn more about experience innovation on www.smaply.com/blog
Read more about the topic on the Smaply blog:
• What is user journey mapping and how to create a user journey map? – for SaaS and beyond
Key Facts
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #213 |  Germany/Business/Management |
Top Management Podcasts
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
| Gender Skew | Location | Interests | |||
|---|---|---|---|---|---|
| Professions | Age Range | Household Income | |||
| Social Media Reach | |||||
Frequently Asked Questions About This Podcast
Where can I find podcast stats for this podcast?
Rephonic provides a wide range of podcast stats for this podcast. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to this podcast and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
How many listeners does this podcast get?
Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for this podcast, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.
What are the audience demographics for this podcast?
Rephonic provides comprehensive predictive audience data for this podcast, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
How many subscribers and views does this podcast have?
To see how many followers or subscribers this podcast has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
How many episodes of this podcast are there?
this podcast launched 6 years ago and published 19 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact this podcast?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for this podcast?
Rephonic pulls ratings and reviews for this podcast from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
How do I access podcast episode transcripts for this podcast?
Rephonic provides full transcripts for episodes of this podcast. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.