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What's Cooking? | A Podcast from Nory

Nory
Hospitality Industry
Guest Experience
Restaurant Operations
Nory
Change Management
Giggling Squid
Customer Experience
Dave's Hot Chicken
Rosa's Done Right
Technology In Hospitality
Rosa's Thai
Prezzo Italian
Team Turnover
Guest Sentiment
Hospitality
Hawksmoor
Burger King UK
Jamie Oliver Group
Operational Excellence
Azzurri Group

What's Cooking? is the podcast for hospitality operators scaling smart. Hosted by Conor Sheridan – CEO and co-founder of Nory, and a former operator who built and ran multi-site restaurant brands himself – each episode goes behind the scenes of fast-growing restaurant groups to explore the operational challenges that actually matter - like disconnected systems, staffing chaos, and margin pressure.... more

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Artwork for What's Cooking?

Latest Episodes

Missed the full episode with Ed Loftus, Global Director of Jamie Oliver Restaurants? Here's the bite-size cut.

Keep an eye out for our next episode, featuring Gabriel Shohet, Co-Founder, Black Sheep Coffee.

Hosted by Conor Sheridan, CEO of Nory, ... more

Ed Loftus on bringing Jamie's Italian back to the UK, scaling Jamie Oliver Group to 80+ sites in 24 countries, and the discipline behind a real second act.

Very few people in UK hospitality ever get to attempt a real second act. Jamie Oliver Group ... more

YouTube

Missed the full episode with Oliver Rodbard, COO of Creams Cafe? Here's the bite-size cut.

Keep an eye out for our next episode, featuring Ed Loftus, Group Director, Jamie Oliver Restaurants.

Hosted by Conor Sheridan, CEO of Nory, the AI operatin... more

Creams Cafe COO Oliver Rodbard on scaling a franchise system, vertical integration as franchisee protection, and what it takes to make every visit count in a discretionary category.

Oliver Rodbard, COO of Creams Cafe, sits down with Conor to walk t... more

YouTube

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Recent Guests

Ed Loftus
Global Director of Jamie Oliver Restaurants
Jamie Oliver Group
Episode: A Second Act with the Global Director of Jamie Oliver Group
Louisa Richards
Restaurant Director at Hawksmoor
Hawksmoor
Episode: Eight Weeks to Open: Louisa Richards, Restaurant Director, Hawksmoor
Linoda Rose
Executive at Burger King UK
Burger King UK
Episode: Burger King UK bite-size: Why cash margin beats margin %
Alasdair Murdoch
CEO of Burger King UK
Burger King UK
Episode: Discipline at Scale: Alasdair Murdoch, CEO of Burger King UK
Gemma Glasson
CEO of Wahaca, previously MD
Wahaca
Episode: Elevating Experience with Authenticity: Gemma Glasson on Wahaca Reimagined
Jose Gaytan de Ayala
Investor and key figure in the Series B funding for Nory
Kinnevik
Episode: Inside Nory’s Series B: building the operating system for restaurants
Maria McCann
Leadership Expert at Black Lock
Black Lock
Episode: Season one rewind: the strategies that actually move margins
Jim Hingston
Operational Leader
Azzurri Group
Episode: Season one rewind: the strategies that actually move margins
Andrew Maxwell
Private Equity Investor
MBBE
Episode: Season one rewind: the strategies that actually move margins

Host

Conor Sheridan
CEO and co-founder of Nory; host and operator with experience building multi-site restaurant brands.

Reviews

4.7 out of 5 stars from 13 ratings
  • On the cutting edge

    Smart questions, strong production and loads of relevant content current hospitality affairs. Great listen on the commute to work!

    Apple Podcasts
    5
    TheOneThatKnows1223
    Ireland7 months ago
  • OMG_d

    Fresh, smart, and genuinely insightful. Perfect mix of hospitality brains + real talk. Excited to see where it goes.

    Apple Podcasts
    5
    OMG_d
    Irelanda year ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

The host asks sharp, practical questions that cut through fluff.
The mix of operators, investors, and tech leaders makes for a relevant, real-world conversation.
Guests bring credible, operator-focused insights that listeners can apply immediately.
Production quality is consistently strong and polished.

Chart Rankings

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Talking Points

Recent interactions between the hosts and their guests.

Discipline at Scale: Alasdair Murdoch, CEO of Burger King UK
Q: How do you balance delivery-driven growth with margin discipline and capital allocation?
Delivery drives population reach and cash margins due to higher average baskets, but it requires strong operational execution (driver wait times, order accuracy, etc.). BK focuses on cash margin rather than pure margin, invests in data-driven site selection, and uses portfolio management to ensure long-term value, including closing underperformers and prioritizing efficient, drive-through-heavy sites.
Discipline at Scale: Alasdair Murdoch, CEO of Burger King UK
Q: What was the decision to go with corporate travel partners, and why is that route valuable at Burger King UK's scale?
The corporate travel-partner route leverages infrastructure, scale, and reliable operations. Partners like SSP, Welcome Break, and Moto are well-run and provide a stable platform to grow across hubs. They allow BK to punch above its own brand footprint and maintain growth even when standalone franchisees face challenges.
A Second Act with the Global Director of Jamie Oliver Group
Q: How did the Brava partnership come about and why was it the right move?
There was a strong synergy in vision and expertise; Brava brought operational heft and landlord relationships, Cain International backed the venture, and together with Jamie's brand, the partnership created a robust platform for international expansion.
A Second Act with the Global Director of Jamie Oliver Group
Q: What does it take to work with a principal like Jamie Oliver on a global growth path?
It requires leveraging Jamie's brand power while channeling his energy into product and brand decisions, supported by strong commercial and operational leadership to scale responsibly.
Burger King UK bite-size: Why cash margin beats margin %
Q: What is one operational metric you track that most QSR operators ignore?
Focusing on fun and happiness as a core value translates into better engagement, service, and retention; customer and staff morale become practical drivers of throughput and consistency across locations.

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Frequently Asked Questions About What's Cooking?

What is What's Cooking? about and what kind of topics does it cover?

What stands out across recent episodes is a practical, operator-first focus on scaling hospitality brands with discipline, technology, and people. Conversations center on real-world challenges like margin pressure, disjointed systems, and the opportunities AI and automation offer to streamline operations, improve guest experiences, and support growth across multi-site brands. Noteworthy angles include hands-on leadership strategies, brand consistency at scale, and data-driven decision making, all aimed at making complex restaurant networks run more smoothly without losing human touch. This show is likely to appeal to operators, executives, and investors looking for actionable, ground-level insights into modern hospitality growth and operati... more

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1. The Go To Food Podcast
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What's Cooking? launched a year ago and published 31 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on What's Cooking??

Recent guests on What's Cooking? include:

1. Ed Loftus
2. Louisa Richards
3. Linoda Rose
4. Alasdair Murdoch
5. Gemma Glasson
6. Jose Gaytan de Ayala
7. Maria McCann
8. Jim Hingston

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