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Artwork for What's Cooking?

What's Cooking? | A Podcast from Nory

Nory
Restaurant Operations
Prezzo Italian
Hospitality Industry
Rosa's Thai
Guest Experience
Giggling Squid
Hospitality Marketing
Marketing Strategy
Change Management
Operational Excellence
Nory
Margin Pressure
Staffing Challenges
Covid-19
Branding
Customer Experience
Operational Alignment
Restaurant Industry
Blaze Pizza
Technology In Hospitality

What's Cooking? is the podcast for hospitality operators scaling smart. Hosted by Conor Sheridan – CEO and co-founder of Nory, and a former operator who built and ran multi-site restaurant brands himself – each episode goes behind the scenes of fast-growing restaurant groups to explore the operational challenges that actually matter - like disconnected systems, staffing chaos, and margin pressure.... more

PublishesTwice monthlyEpisodes8Founded3 months ago
Number of ListenersCategories
FoodArtsNewsBusiness News

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Artwork for What's Cooking?

Latest Episodes

In this episode of What’s Cooking? Chris Demery, CTO of Blaze Pizza, joins Conor Sheridan CEO and founder of Nory, to unpack the gritty realities of tech transformation in hospitality. From piloting new systems to navigating franchise complexity, Chr... more

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In this special episode of What’s Cooking?, host Conor Sheridan, CEO and founder of Nory, is joined by Jose Gaytan de Ayala, Investment Manager at Kinnevik, to unpack Nory’s recent $37 million Series B raise. They dive into what attracted Kinnevik to... more

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What does it take to align brand, culture, and operations in hospitality? Mark McCulloch, Founder of Hospitality Marketing Guru and CMO of Prezzo Italian, joins Conor Sheridan, CEO and founder of Nory, on the latest episode of What’s Cooking? to shar... more

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What does operational excellence really look like in the real world of hospitality? In this episode of What’s Cooking? Conor Sheridan, CEO and founder of Nory, sits down with Jonny Bramwell, Regional Head of Operations at Rosa’s Thai, to explore how ... more

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Recent Guests

Chris Demery
Chief Technology Officer at Blaze Pizza
Blaze Pizza
Episode: How Blaze Pizza scales tech across 300 franchise locations
José Gaytan de Ayala
A growth and venture investor at Kinnevik
Kinnevik
Episode: Inside Nory’s Series B: disrupting hospitality with AI
Mark McCullough
Brand operator and marketer with experience at iconic hospitality brands in the UK.
Prezzo Italian
Episode: Prezzo Italian: ​why ​brand ​is an ​operating ​system, ​not a ​campaign
Jonny Bramwell
Leader of operational initiatives at Rosa's Thai
Rosa's Thai
Episode: Inside Rosa's Thai's playbook
Maria McCaan
Director of Operations for Blacklock
Blacklock
Episode: Blacklock's people-first growth strategy
Tom James
Managing Director at Bill's
Bill's
Episode: Change management lessons from Bill's Restaurants

Host

Conor Sheridan
CEO and co-founder of Nory, and a former operator with experience building and running multi-site restaurant brands.

Reviews

5.0 out of 5 stars from 10 ratings
  • OMG_d

    Fresh, smart, and genuinely insightful. Perfect mix of hospitality brains + real talk. Excited to see where it goes.

    Apple Podcasts
    5
    OMG_d
    Ireland3 months ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Feedback highlights the blend of industry expertise with practical advice, making it highly valuable for operators.
Listeners describe the discussions as filled with actionable insights and devoid of unnecessary speculation.
Listeners appreciate the fresh and insightful content aimed at real-world hospitality operations challenges.

Chart Rankings

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Talking Points

Recent interactions between the hosts and their guests.

How Blaze Pizza scales tech across 300 franchise locations
Q: What is the best decision that you've made operationally in Blaze in the last year?
Scaling out some skip the line options, such as QR code ordering, to enhance customer convenience.
How Blaze Pizza scales tech across 300 franchise locations
Q: What drives the decision for tech transformation at your scale?
Technology changes must improve sales or profitability. It requires providing a clear return on investment and negotiating effectively with third-party vendors.
How Blaze Pizza scales tech across 300 franchise locations
Q: How do you balance managing or supporting fundamentally different size businesses within the organization?
By training my IT team to interact with both small operators and larger IT teams, ensuring they respect all roles equally. My team is the glue that holds it all together.
How Blaze Pizza scales tech across 300 franchise locations
Q: What are the common pitfalls that you have seen during the different deployments you've had of different change projects?
The common pitfalls include not taking into account the differences between restaurants or franchisees. Every brand is supposed to operate the same at each location, but that rarely happens.
Inside Nory’s Series B: disrupting hospitality with AI
Q: What piece of advice would you give to founders out there raising around the capital?
Do your diligence on what type of investor you want and what type of investor you're letting invest in your company.

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Frequently Asked Questions About What's Cooking?

What is What's Cooking? about and what kind of topics does it cover?

The content primarily focuses on the operational challenges faced by hospitality operators, particularly in the restaurant industry. Through engaging discussions with industry leaders, insights are provided on topics like staffing, operational efficiencies, and the impact of culture on performance. Listeners can expect practical strategies and solutions, especially around automation, AI, and data utilization, aimed at enhancing overall hospitality operations without the fluff of theoretical forecasts. Each episode takes a candid look at real-world experiences, fostering a community of learning for those looking to scale their restaurant operations effectively.

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Which podcasts are similar to What's Cooking??

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1. Full Disclosure with James O'Brien
2. Great Company with Jamie Laing
3. The Louis Theroux Podcast
4. Staying Relevant
5. The Rest Is Politics

How many episodes of What's Cooking? are there?

What's Cooking? launched 3 months ago and published 8 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on What's Cooking??

Recent guests on What's Cooking? include:

1. Chris Demery
2. José Gaytan de Ayala
3. Mark McCullough
4. Jonny Bramwell
5. Maria McCaan
6. Tom James

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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