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Artwork for What's Cooking?

What's Cooking? | A Podcast from Nory

Nory
Hospitality Industry
Guest Experience
Restaurant Operations
Change Management
Nory
Giggling Squid
Dave's Hot Chicken
Rosa's Done Right
Technology In Hospitality
Rosa's Thai
Team Turnover
Guest Sentiment
Prezzo Italian
Customer Experience
Hospitality
Operational Excellence
Azzurri Group
Restaurant Industry
Blaze Pizza
UK Hospitality

What's Cooking? is the podcast for hospitality operators scaling smart. Hosted by Conor Sheridan – CEO and co-founder of Nory, and a former operator who built and ran multi-site restaurant brands himself – each episode goes behind the scenes of fast-growing restaurant groups to explore the operational challenges that actually matter - like disconnected systems, staffing chaos, and margin pressure.... more

PublishesTwice weeklyEpisodes24Founded10 months ago
Number of ListenersCategories
Business NewsNewsFoodArts

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Artwork for What's Cooking?

Latest Episodes

Burger King UK CEO Alasdair Murdoch on running 600 sites, washing the estate, and the discipline that holds labour flat through a 50% rise in the living wage.

After 30 years across KFC, Pizza Hut International, Pizza Express International, Gourmet ... more

Missed the full episode with Gemma Glasson, CEO of Wahaca? Here's a bite-sized version.

Keep an eye out for our next episode, featuring Alasdair Murdoch, CEO of Burger King UK.

Hosted by Conor Sheridan, CEO of Nory, the AI operating system for ho... more

How Wahaca's new CEO rebuilt the guest experience to match the plate — and the partnership campaign that drove £120k of sales without a single discount.

Four years ago, newly promoted Wahaca CEO Gemma Glasson launched Wahaca Reimagined: a line-by-l... more

Missed the full episode? Here’s the highlight reel.

In this episode's highlights, Conor Sheridan sits down with Jose Gaytan de Ayala, Investment Manager at Kinnevik, to unpack Nory’s $37m Series B raise - and what it takes to build a category-defin... more

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Recent Guests

Darko Salaj
Co-Founder of Giggling Squid
Giggling Squid
Episode: Season one rewind: the strategies that actually move margins
Maria McCann
Leadership Expert at Black Lock
Black Lock
Episode: Season one rewind: the strategies that actually move margins
Jonny Bramwell
Leader of Roses Done Right
Rosa's Thai
Episode: Season one rewind: the strategies that actually move margins
Mark McCulloch
Marketing Leader at Presso Italian
Presso Italian
Episode: Season one rewind: the strategies that actually move margins
Jose Gaytan de Ayala
Investor and Advisor
Episode: Season one rewind: the strategies that actually move margins
Chris Demery
CTO of Blaze Pizza
Blaze Pizza
Episode: Season one rewind: the strategies that actually move margins
Jim Hingston
Operational Leader
Azzurri Group
Episode: Season one rewind: the strategies that actually move margins
Andrew Maxwell
Private Equity Investor
MBBE
Episode: Season one rewind: the strategies that actually move margins
Alison Wong
Chief Financial Officer at House of Gods Hotel with over 15 years of experience in hospitality
House of Gods Hotel
Episode: How Alison Wong leads change from the CFO seat

Host

Conor Sheridan
CEO and co-founder of Nory; host and operator with experience building multi-site restaurant brands.

Reviews

5.0 out of 5 stars from 12 ratings
  • On the cutting edge

    Smart questions, strong production and loads of relevant content current hospitality affairs. Great listen on the commute to work!

    Apple Podcasts
    5
    TheOneThatKnows1223
    Ireland5 months ago
  • OMG_d

    Fresh, smart, and genuinely insightful. Perfect mix of hospitality brains + real talk. Excited to see where it goes.

    Apple Podcasts
    5
    OMG_d
    Ireland10 months ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

The host asks sharp, practical questions that cut through fluff.
The mix of operators, investors, and tech leaders makes for a relevant, real-world conversation.
Guests bring credible, operator-focused insights that listeners can apply immediately.
Production quality is consistently strong and polished.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

How Alison Wong leads change from the CFO seat
Q: What advice would you give a CFO to joining a hospitality business for the first time?
Spend more time than you think you should onsite.
Easy on people, tough on standards: A COO's leadership philosophy
Q: How do you evaluate whether a restaurant needs a process issue or a technology change?
By assessing the operational needs and finding the right balance between technology and personal interaction to enhance customer experience.
Easy on people, tough on standards: A COO's leadership philosophy
Q: What does it mean to be easy on people, tough on standards?
It means caring for employees and understanding their needs while maintaining high performance expectations.
How Blaze Pizza scales tech across 300 franchise locations
Q: What is the best decision that you've made operationally in Blaze in the last year?
Scaling out some skip the line options, such as QR code ordering, to enhance customer convenience.
How Blaze Pizza scales tech across 300 franchise locations
Q: What drives the decision for tech transformation at your scale?
Technology changes must improve sales or profitability. It requires providing a clear return on investment and negotiating effectively with third-party vendors.

Audience Metrics

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Listeners per Episode
Gender Skew
Location
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Professions
Age Range
Household Income
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Frequently Asked Questions About What's Cooking?

What is What's Cooking? about and what kind of topics does it cover?

What stands out across recent episodes is a practical, operator-first focus on scaling hospitality brands with discipline, technology, and people. Conversations center on real-world challenges like margin pressure, disjointed systems, and the opportunities AI and automation offer to streamline operations, improve guest experiences, and support growth across multi-site brands. Noteworthy angles include hands-on leadership strategies, brand consistency at scale, and data-driven decision making, all aimed at making complex restaurant networks run more smoothly without losing human touch. This show is likely to appeal to operators, executives, and investors looking for actionable, ground-level insights into modern hospitality growth and operati... more

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1. The Louis Theroux Podcast
2. The Rest Is Politics
3. The Rest Is Politics: Leading
4. Parenting Hell with Rob Beckett and Josh Widdicombe

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What's Cooking? launched 10 months ago and published 24 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on What's Cooking??

Recent guests on What's Cooking? include:

1. Darko Salaj
2. Maria McCann
3. Jonny Bramwell
4. Mark McCulloch
5. Jose Gaytan de Ayala
6. Chris Demery
7. Jim Hingston
8. Andrew Maxwell

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