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Artwork for WeHelp Podcast NPS e Experiência do Cliente

WeHelp Podcast NPS e Experiência do Cliente

WeHelp Software NPS®

O podcast que vai te dar insights de como entender melhor seu cliente e a jornada dentro do seu negócio! Reduza o churn e pare de perder clientes. NPS® e Experiência do Cliente de forma descomplicada.

PublishesTwice monthlyEpisodes10Founded6 years ago
Language
Portuguese
Categories
BusinessMarketingManagement

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Artwork for WeHelp Podcast NPS e Experiência do Cliente

Latest Episodes

Afinal de contas NPS e Experiência do Cliente é custo ou investimento? O quanto impactante no ROI? Descubra neste episódio muito rico onde nossa COO, Cláudia Szego entrevista nosso CEO, Rogério Aranda.

Apresentado por: Cláudia Szego - WeHelp Softwar... more

Com mais de 1 milhão de clientes a Fortbrasil conta como foi a implantação do NPS na jornada do cliente e como isso impactou a experiência e a satisfação dos usuários

Apresentado por: Cláudia Szego - WeHelp Software NPS

• Teste nosso sistema NPS 15... more

Confira neste episódio por que os reviews de sites podem induzir ao engano.

Apresentado por: Rogério Aranda - CEO WeHelp Software NPS

• Teste nosso sistema NPS 15 dias grátis: www.wehelpsoftware.com/

• instagram: instagram.com/wehel... more

O que mudou na Experiência do Cliente nesses tempos de pandemia e lockdown? Sua empresa deve continuar se preocupando e tomando atitudades com a Experiência dos Clientes?

Apresentado por: Rogério Aranda - CEO WeHelp Software NPS

• Teste nosso siste... more

Aprenda de maneira objetiva o fechamento do feedback. Não adianta apenas receber críticas ou sugestões e não fazer nada.

Apresentado por: Rogério Aranda - CEO WeHelp Software NPS

Teste nosso sistema NPS 15 dias grátis: www.wehelpsoftware.co... more

Qual experiência você tem entregue ao seu cliente? Já mapeou a jornada que ele faz desde a pré-venda até a entrega do seu produto ou serviço?

Apresentado por: Rogério Aranda - CEO WeHelp Software NPS

Teste nosso sistema NPS 15 dias grátis: https://... more

Já se perguntou qual o segredo de fato da Disney? Por que ela encanta tanto? Neste episódio vou te contar algo que talvez você não percebeu ainda e faz toda a diferença!

Apresentado por: Rogério Aranda - CEO WeHelp Software NPS

Teste nosso sistema ... more

Ouça antes que seja tarde! Entenda de forma clara como o novo modelo de gestão, tendo o cliente como o centro das decisões, traz mais lucro e longevidade ao seu negócio.

Apresentado por: Rogério Aranda - CEO WeHelp Software NPS

Teste nosso sistema ... more

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Reviews

4.0 out of 5 stars from 2 ratings
  • Um dos melhores sobre NPS

    Linguagem simples, direta e de muito conteúdo! Achei interessante o formato mais smart, ouço sempre no carro por que são episódios rápidos.

    Apple Podcasts
    5
    TiberioLemes
    Brazil6 years ago

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this podcast launched 6 years ago and published 10 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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