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Voices in the Channel

MSP Channel Insights

Voices in the Channel is a new podcast from MSP Channel Insights hosted by Sophie Milburn, created to spotlight the people and stories shaping today’s channel ecosystem. Each episode takes a human-first look at key topics across the industry, from leadership, recruitment and workplace culture to innovation, inclusion, and the impact of emerging technologies. Featuring candid conversations with pro... more

PublishesWeeklyEpisodes14Founded3 months ago
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Latest Episodes

Great leadership is not measured by how often you are needed. It is measured by what your team does when you are not there.

Joining the conversation is Bob Kocis, former CRO, global channel leader, and author of The President’s Club Mindset. The con... more

In Episode 13 of the Voices in the Channel podcast, Sophie Milburn is joined by Milan Ramani, Director of Professional Services at Infrassist, to unpack the reality behind the MSP industry’s “always-on” culture.

They explore why 24/7 support has bec... more

In this episode of Voices in the Channel, Sophie Milburn is joined by Ben Chesterman from OpenText to explore how self-doubt shows up when stepping into new environments, from small teams to global organisations, and why feeling “out of place” often ... more

In this episode, we explore what it really means to build a career in the channel across vendors, partners, and everything in between, and how that perspective shifts when you’ve seen both sides of the table.

We’re joined by Jane Rimmer, a seasoned ... more

In a channel where every MSP seems to promise the same thing, how do you actually stand out?

In this episode of Voices in the Channel, Sophie Milburn is joined by Mit Patel, founder of Assurix and former MSP owner, to explore why differentiation has... more

In Episode 9 of Voices in the Channel, Sophie is joined by Tracey Nyholt, founder and CEO of TechJutsu, for a conversation about what it really takes to grow into leadership when you may be underestimated.

Tracey shares her journey from help desk an... more

In this episode of Voices in the Channel, we’re joined by Anna Webb, Global Director at Kocho, to explore the human cost of cybersecurity and the pressure faced by those working behind the scenes to keep organisations secure.

We discuss the constant ... more

In this episode of Voices in the Channel, we’re joined by Alex Walsh, Regional Vice President at Keepit, to explore how high-performance teams are built through trust and shared ownership, without relying on pressure or fear.

Drawing on his leadersh... more

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Voices in the Channel launched 3 months ago and published 14 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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