
Where do true crime, business and technology intersect? When another product has been found dead. The cause? UX failure. We investigate what's killing your customer experience. Think true crime, but for failed designs. We dig into the real stories behind UX disasters. LinkedIn's algorithm nightmare. Paywalls that killed communities. Corporate decisions that poison good design. Every case has clues... more
| Publishes | Weekly | Episodes | 19 | Founded | 4 months ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | DesignNewsTech NewsArts | |||

The Case of the Vanishing Humans The internet isn't dead. It's undead—still moving, still generating content, but its soul is gone. In this episode, Brian and Eve investigate the authentication crisis killing trust online. The victim? Authentic human... more
THE CASE: Surveillance Pricing -- Who's Setting the Price, Who's Being Watched, and Who's Really Paying
You scan your loyalty card. You earn your points. You think you're getting rewarded. But what if the more loyal you become, the higher prices y... more
How did iRobot go from a $3.5 billion robot vacuum empire to bankruptcy in just 4 years? We investigate the product failures, broken UX, and regulatory decisions that killed an American icon.The company that invented the robot vacuum market and sold ... more
In 2011, Activision cracked the code that would print money for years: convince kids they needed to buy physical toys to unlock digital characters. Skylanders pioneered the "toys-to-life" genre, generating over $3 billion in its first three years and... more
The crime scene: A take-home design challenge. The victim: Fair hiring practices. The suspects: Well-meaning companies asking for "just a few hours" of strategic work. In this episode of UX Murder Mystery, hosts Brian Crowley and Eve Eden investigate... more
CONTENT WARNING: This episode discusses suicide. We cover the death of Alex Kearns in the final segment (starting at 31:33). Crisis resources are listed below. If you're struggling with thoughts of suicide: Call 988 (Suicide & Crisis Lifeline) Text "... more
After some heavy episodes, Eve and Brian lighten things up with a fun conversation about their love of movies and movie theaters—and why the industry is in deep trouble.
We discuss what makes the theatrical experience magical, how individual UX im... more
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #79 |










Recent interactions between the hosts and their guests.
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Content focuses on the intersection of user experience (UX) design, technology, and the consequences of design failures that impact customer engagement. The discussions often revolve around real-world examples, from the implications of AI technology in design to the failures of established platforms like LinkedIn and dating apps. Each episode seeks to unmask the underlying issues that result in poor user experiences, highlighting systemic problems, industry trends, and potential solutions. Unique anecdotes from hosts provide a compelling narrative, inviting listeners into a world that combines analytical insight with engaging storytelling.
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UX Murder Mystery launched 4 months ago and published 19 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on UX Murder Mystery include:
1. Lindsay J. Adams
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