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Artwork for UX Murder Mystery
Linkedin
User Experience
User Experience Design
Roblox
Recruiting
Algorthimic Engagement
Layoffs
Job Market
Social Media
Clippy
Networking
Chicago
Apple Vision Pro
Misinformation
UX Leadership
AWS
Recruitment Practices
AI Screening
Product Design
AI Integration

Where do true crime, business and technology intersect? When another product has been found dead. The cause? UX failure. We investigate what's killing your customer experience. Think true crime, but for failed designs. We dig into the real stories behind UX disasters. LinkedIn's algorithm nightmare. Paywalls that killed communities. Corporate decisions that poison good design. Every case has clues... more

PublishesWeeklyEpisodes19Founded4 months ago
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Artwork for UX Murder Mystery

Latest Episodes

The Case of the Vanishing Humans The internet isn't dead. It's undead—still moving, still generating content, but its soul is gone. In this episode, Brian and Eve investigate the authentication crisis killing trust online. The victim? Authentic human... more

THE CASE: Surveillance Pricing -- Who's Setting the Price, Who's Being Watched, and Who's Really Paying

You scan your loyalty card. You earn your points. You think you're getting rewarded. But what if the more loyal you become, the higher prices y... more

How did iRobot go from a $3.5 billion robot vacuum empire to bankruptcy in just 4 years? We investigate the product failures, broken UX, and regulatory decisions that killed an American icon.The company that invented the robot vacuum market and sold ... more

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$14 Billion to Bankruptcy: The Wish.com Disaster In 2013, Wish.com promised to democratize shopping: designer looks for dirt-cheap prices, delivered straight to your door. By 2018, they were pulling in $1.9 billion in revenue. Their 2020 IPO valued t... more

YouTube

In 2011, Activision cracked the code that would print money for years: convince kids they needed to buy physical toys to unlock digital characters. Skylanders pioneered the "toys-to-life" genre, generating over $3 billion in its first three years and... more

YouTube

The crime scene: A take-home design challenge. The victim: Fair hiring practices. The suspects: Well-meaning companies asking for "just a few hours" of strategic work. In this episode of UX Murder Mystery, hosts Brian Crowley and Eve Eden investigate... more

YouTube

CONTENT WARNING: This episode discusses suicide. We cover the death of Alex Kearns in the final segment (starting at 31:33). Crisis resources are listed below. If you're struggling with thoughts of suicide: Call 988 (Suicide & Crisis Lifeline) Text "... more

YouTube

After some heavy episodes, Eve and Brian lighten things up with a fun conversation about their love of movies and movie theaters—and why the industry is in deep trouble.

We discuss what makes the theatrical experience magical, how individual UX im... more

YouTube

Key Facts

Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

Recent Guests

Lindsay J. Adams
A recruiter by day and a comedian
Episode: LinkedIn Job Search Failure: Why AI Screening Blocks Qualified Candidates

Hosts

Eve Eden
Co-host and UX designer, contributing insights into user experience failures and the importance of design in technology.
Brian J. Crowley
Co-host and UX consultant, known for exploring design operations and user engagement strategies.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#79
India/Arts/Design

Top Design Podcasts

Talking Points

Recent interactions between the hosts and their guests.

LinkedIn Job Search Failure: Why AI Screening Blocks Qualified Candidates
Q: What would you recommend for LinkedIn? Like what would you do if you were in charge of LinkedIn?
I would give the opportunity to turn off anything sponsored to the job seeker.
Roblox Child Safety Crisis: How UX Design Enabled Predator Grooming
Q: What proactive measures should be taken in online gaming to protect children?
Implement strict moderation, blocking potentially harmful users, and creating a framework for responsible behavior online.
Roblox Child Safety Crisis: How UX Design Enabled Predator Grooming
Q: What do you think should be the first steps for a big video game company like Roblox to address child safety?
Conduct a UX audit to identify main problems, analyze customer feedback, and use video evidence to address issues within the platform.

Audience Metrics

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Listeners per Episode
Gender Skew
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Frequently Asked Questions About UX Murder Mystery

What is UX Murder Mystery about and what kind of topics does it cover?

Content focuses on the intersection of user experience (UX) design, technology, and the consequences of design failures that impact customer engagement. The discussions often revolve around real-world examples, from the implications of AI technology in design to the failures of established platforms like LinkedIn and dating apps. Each episode seeks to unmask the underlying issues that result in poor user experiences, highlighting systemic problems, industry trends, and potential solutions. Unique anecdotes from hosts provide a compelling narrative, inviting listeners into a world that combines analytical insight with engaging storytelling.

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How many episodes of UX Murder Mystery are there?

UX Murder Mystery launched 4 months ago and published 19 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on UX Murder Mystery?

Recent guests on UX Murder Mystery include:

1. Lindsay J. Adams

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