
Where do true crime, business and technology intersect? When another product has been found dead. The cause? UX failure. We investigate what's killing your customer experience. Think true crime, but for failed designs. We dig into the real stories behind UX disasters. LinkedIn's algorithm nightmare. Paywalls that killed communities. Corporate decisions that poison good design. Every case has clues... more
| Publishes | Weekly | Episodes | 32 | Founded | 7 months ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | DesignNewsArtsTech News | |||

Jess Lowry on the Fourth Industrial Revolution, why design keeps getting locked out of the rooms where AI is being built, and what diversity of thinking actually looks like on a team that wants to win.
ess Lowry expected to be excited about AI. Af... more
Six tech companies. Two weeks. One playbook.
Brian and Eve walk through the lawsuits, settlements, and corporate meltdowns piling up across the tech industry, and trace the single defense strategy connecting all of them. OpenAI is named in three s... more
Somewhere on Reddit, a designer just spent five hours on a take-home assignment and got a form rejection. The field isn't dying in one place. It's bleeding out across the whole map.
Brian Crowley and Eve Eden answer the questions UX practitioners ... more
Two automakers. Multiple deaths. One shared cause: interfaces that prioritized looking like the future over keeping people alive in the present.
Anton Yelchin's 2015 Jeep Grand Cherokee didn't malfunction — it worked exactly as designed. Fiat Chry... more
Founders don't set out to build extraction machines. So how does the product vision get overwritten between seed and Series B?
Jessica Murray joins Eve Eden and Brian Crowley for a founder-focused autopsy of the startup product lifecycle — why UX ... more
Independent artists were told Spotify was a level playing field. It wasn't.
While real musicians earn fractions of a cent per stream, Spotify seeded its most-followed playlists with fake artists through a secret internal program called Perfect Fit... more
Brian Crowley goes solo to answer real questions pulled from r/UXDesign — covering the job market, AI, stakeholders, and what UX even means anymore.
The Case of the Double Murder
Meta didn't just fail. It failed twice — in completely different directions — and both failures trace back to the same root cause: a company that designed for its own vision instead of its users.
Crime #1: The Meta... more
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This show centers on the intersection of true-crime storytelling and technology-driven product design, focusing on real-world UX disasters, flawed decisions, and the fallout for users and teams. Episodes frequently explore job market volatility in tech, the impact of layoffs, AI and automation in design, and how big platform decisions shape user experiences. Across discussions, the hosts emphasize practical takeaways for professionals—from risk-aware design processes and leadership guardrails to personal branding, hiring trends, and how to navigate a rapidly changing tech landscape. A standout thread is the critical lens on how systems (recruiting tools, algorithms, wearables, and platform policies) can inadvertently erode user trust, with ... more
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Recent guests on UX Murder Mystery include:
1. Lindsay J. Adams
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