UX Murder Mystery
Brian Crowley and Eve EdenWhere do true crime, business and technology intersect? When another product has been found dead. The cause? UX failure. We investigate what's killing your customer experience. Think true crime, but for failed designs. We dig into the real stories behind UX disasters. LinkedIn's algorithm nightmare. Paywalls that killed communities. Corporate decisions that poison good design. Every case has clues... more
| Publishes | Weekly | Episodes | 37 | Founded | 9 months ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | ArtsTech NewsDesignNews | |||
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Latest Episodes
A five year build. Twelve thousand players. Gone in an afternoon.
This week on UX Murder Mystery, we reopen the Roblox case file, and this time the victims are not just kids. They are the developers who built the platform's billion dollar economy.... more
Config used to be a crime of passion. A room full of people who make the interface, gathered to celebrate the craft. So why did Config 2026 feel less like a craft conference and more like a platform-strategy launch wearing a craft conference's clothe... more
Free. Free. Free. Free. You saw the ad. What you did not see was the free product they buried so you could not find it.
There was a genuinely free way to file your taxes, and about a hundred million people qualified for it. Then one line of code t... more
Join hosts Brian J. Crowley and Eve Eden for a live recording of UX Murder Mystery, the show that investigates how good design dies. We take a real product, follow the evidence, and name what went wrong—part case file, part autopsy, all UX. Expect a ... more
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- When businesses murder their own product through bad UX
Amazing guests, insightful hosts, and fascinating tales of the demise of products that should have been great… this pod has everything. Every listen is good!
Apple Podcasts5wsbmws
United Statesa month ago - LSmart, Insightful, and Surprisingly Fun
I found this podcast immediately engaging. Brian and Eve take experiences we’ve all had-frustrating apps, confusing websites, products that somehow miss the mark-and unpack them with curiosity, humor, and insight.
What I enjoy most is that it isn’t really about UX. It’s about people. The decisions organizations make, the incentives behind them, and the unintended consequences that affect everyday users. The true-crime format is so fun!
Apple Podcasts5_LacieUnited Statesa month ago - UX UI Masterpiece
This podcast gives you all the ux ui updates with other interesting information sprinkled in too.
Apple Podcasts5ivow01888United Statesa month ago - This podcast made me a better thinker
I didn’t expect to care this much about UX. I’m not a designer. But Eve and Brian got me thinking more critically about customer experience both as someone on the receiving end and someone who shapes it professionally. If you’re tired of podcasts that entertain without saying anything real, start here!
Apple Podcasts5StoryTimeSallyUnited Statesa month ago
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Apple Podcasts | #205 |  Canada/Arts/Design |
Apple Podcasts | #133 |  Norway/Arts/Design |
Apple Podcasts | #162 |  Switzerland/Arts/Design |
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Frequently Asked Questions About UX Murder Mystery
What is UX Murder Mystery about and what kind of topics does it cover?
This show centers on the intersection of true-crime storytelling and technology-driven product design, focusing on real-world UX disasters, flawed decisions, and the fallout for users and teams. Episodes frequently explore job market volatility in tech, the impact of layoffs, AI and automation in design, and how big platform decisions shape user experiences. Across discussions, the hosts emphasize practical takeaways for professionals—from risk-aware design processes and leadership guardrails to personal branding, hiring trends, and how to navigate a rapidly changing tech landscape. A standout thread is the critical lens on how systems (recruiting tools, algorithms, wearables, and platform policies) can inadvertently erode user trust, with ... more
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How many episodes of UX Murder Mystery are there?
UX Murder Mystery launched 9 months ago and published 37 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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What guests have appeared on UX Murder Mystery?
Recent guests on UX Murder Mystery include:
1. Lindsay J. Adams
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