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Artwork for This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast

This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast

Gerry Scullion
Service Design
Human Experience
Human-Centered Design
Employee Experience
User Experience
Creativity
Newgrange
Collaboration
Climate Change
Liminal Thinking
UX Research
Talent Strategy
Organizational Change
Jam Cards
Sustainability
Climate Resilience
Social Entrepreneurship
Stanford University
Journey Map Operations
Customer Experience

Welcome to This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast, the global show for designers, innovators, and changemakers who want to create better products, services, and experiences. Hosted by Gerry Scullion, with over 1-million downloads worldwide. Each episode dives into conversations with leading voices in service design, UX design, interaction design, customer experie... more

PublishesWeeklyEpisodes350Founded8 years ago
Number of ListenersCategories
BusinessArtsDesignManagement

Listen to this Podcast

Artwork for This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast

Latest Episodes

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Join our Community: circle.thisishcd.com/Join-Community

Gerry Scullion talks with Johanna Lundqvist, a former hospice nurs... more

If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.

Join our Community: circle.thisishcd.com/Join-Community

In this episode of This is HCD, Gerry Scullion sits down with Thea... more

If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.

Join our Community: circle.thisishcd.com/Join-Community

What do you do when the external noise is too loud, and your syste... more

If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.

Join our Community: circle.thisishcd.com/Join-Community

In this episode of This is HCD, Gerry Scullion talks with Steven P... more

Key Facts

Accepts Guests
Accepts Sponsors
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

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Recent Guests

Thea Snow
Director at the Center for Public Impact
Center for Public Impact
Episode: Everything is Everything: Imagination, Justice & Reimagining Government with Thea Snow
Steven Puri
A senior executive in film and tech, and founder of Sukha
Sukha
Episode: From Hustle to Flow – Steven Puri on Real Productivity
Sara Fortier
CEO and founder of Outwitly, a UX and Service Design Talent Solutions organization
Outwitly
Episode: Scaling Design Talent with Sara Fortier
Rachel Knight
Freelance design researcher specializing in social impact
Episode: Carrying Stories: Researcher Well-being and the Cost of Caring with Rachel Knight
Diarmuid Gavin
Irish garden designer and TV personality, notable for presenting gardens at the Chelsea Flower Show and authoring multiple gardening books.
Episode: Diarmuid Gavin 'Digging into the world of Garden Design and what Service Design can learn from it'
Darragh McCullough
Founder of Elm Grove Farm and experienced journalist
Episode: Rooted in Innovation: The Future of Farming with Darragh McCullough from RTE's Ear to the Ground and Founder of Elmgrove Farm
Adam B. Cochrane
Experienced design leader at Staffbase, originally from Australia but currently based in Berlin.
Staffbase
Episode: Facilitate Like a Pro: Why Designers Must Step Up with Adam B. Cochrane
Jaclyn Suzuki
Co-founder of Insights and Innovations Agency MADO
MADO
Episode: Shape of Play: Insights from Mattel's Global Research Study with MADO's Jaclyn Suzuki
Mike Parker
Founder of Liminal Coaching
Liminal Coaching
Episode: Experience the Power of Liminal Coaching with Mike Parker

Host

Gerry Scullion
Human-Centered Service Design Practitioner and podcast host

Reviews

4.7 out of 5 stars from 110 ratings
  • HCD Gives Actionable Advice for Building Successful Products

    Love the variety of topics, but am especially loving the ProdPod ones with Adrienne Tan—she so good at bringing out the best in her guests and getting those practical tips and tricks you can actually use as a PM. Awesome!

    Apple Podcasts
    5
    R.amsay
    Canada3 years ago
  • Just one episode in

    Great content, but I’d ask the interviewer to jot down his questions instead of interrupting the guest. Also the guest’s audio quality is good, but the interviewer’s is not.

    Apple Podcasts
    4
    KB123SA
    United States3 years ago
  • So many thoughtful and empathetic approaches in this show!

    Podchaser
    5
    Allyson Dale
    3 years ago
  • Organisational Toxicity

    HCD is such an amazing resource for solo practitioners of human centred interaction design working remotely (before it was cool and necessary) in rural communities. Working in small data, advocating for a circular economy and working where the gaps actually are in society (the 20%) not according to a singular narrative generated by government data can be a tough. Organisational toxicity is something I have personal experience of having worked in publishing for years and as an independent HCI pra... more

    Apple Podcasts
    5
    RK-Balto
    Ireland3 years ago
  • A human-centered listening experience!

    This is HCD is on the money every time! Great content, delivered in an easy to consume format - no matter the topic, I gain something from every episode. Highly recommend!

    Apple Podcasts
    5
    Arlie K
    United States4 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Critiques mention variability in guest audio quality and occasional interruptions by the host, suggesting room for improvement in the interview format.
Many listeners highlight the strong community aspect and inclusivity emphasized in discussions.
The podcast is regarded as a valuable resource for professionals in design and innovation fields.
Listeners appreciate the actionable advice and practical insights offered in each episode.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#173
United Kingdom/Arts/Design
Apple Podcasts
#187
Canada/Arts/Design
Apple Podcasts
#108
Australia/Arts/Design
Apple Podcasts
#152
Italy/Arts/Design
Apple Podcasts
#225
Germany/Arts/Design
Apple Podcasts
#20
Ireland/Arts/Design

Talking Points

Recent interactions between the hosts and their guests.

Diarmuid Gavin 'Digging into the world of Garden Design and what Service Design can learn from it'
Q: What are the behaviors that the client needs to do beyond that delivery?
Clients need to follow maintenance plans that involve understanding their garden's needs and sometimes hiring a maintenance company.
Diarmuid Gavin 'Digging into the world of Garden Design and what Service Design can learn from it'
Q: How do you handle that whole kind of like, your hobby is your profession?
I think because gardening is the passion, it separates the professional work from personal enjoyment.
Everything is Everything: Imagination, Justice & Reimagining Government with Thea Snow
Q: How do historical and colonial contexts influence contemporary justice systems?
Thea discusses the importance of recognizing the past in shaping current systems and the need for truth-telling processes to address these issues.
Everything is Everything: Imagination, Justice & Reimagining Government with Thea Snow
Q: How do you navigate working with people who are obstructing change in government?
Thea emphasizes the importance of working only with those who are willing to engage, while focusing on enabling people to find ways to act within constraints.
A Senator, a Judge & Four Women in Recovery: Breaking Ireland’s Cycle of Addiction and Prison
Q: What message of hope would you share with a woman who's listening today and feels like change is possible?
There's a way out. There is a way out, although sometimes we feel like there's no way out.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

Focusing on human-centered design principles, this show resonates with designers, innovators, and changemakers. It explores a wide array of topics related to UX design, service design, and design thinking through engaging conversations with industry leaders. Typical themes include design processes, innovation strategies, and real-world applications, often highlighting the personal stories of guests who share their insights on overcoming challenges in the design field. Guests range from design practitioners to authors and entrepreneurs, making each episode a source of actionable insights and inspiration for listeners looking to enhance their design practices and impact.

The podcast is notable for its community-oriented approach and strong e... more

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Which podcasts are similar to this podcast?

These podcasts share a similar audience with this podcast:

1. A Bit of Optimism
2. Hard Fork
3. 99% Invisible
4. The News Agents
5. Freakonomics Radio

How many episodes of this podcast are there?

this podcast launched 8 years ago and published 350 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Thea Snow
2. Steven Puri
3. Sara Fortier
4. Rachel Knight
5. Diarmuid Gavin
6. Darragh McCullough
7. Adam B. Cochrane
8. Jaclyn Suzuki

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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