This is Growth!
Daphne LopesIn this podcast, we help you build and scale your SaaS business using customer-led growth strategies. Here you're going to learn how to transform Customer Success into the second growth engine of your business. We talk to the experts and the do-leaders. And they share their secrets to help you unlock the next level of performance of your Customer Success team while focusing on the most important a... more
| Publishes | Infrequently | Episodes | 40 | Founded | 3 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessManagement | |||
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Latest Episodes
In this episode, learn how to turn “value realisation” from a buzzword into a repeatable system that drives retention and growth.
Join Daphne Costa Lopes as she sits down with Natalia, a seasoned Customer Success leader with 15 years of experience a... more
In this episode, learn how to align Customer Success and Product to drive impact at scale.
Join Daphne Costa Lopes as she sits down with Jon Dick, SVP of Customer Success at HubSpot, to explore how a business with over 250,000 customers builds system... more
Ever wondered how companies effectively integrate customer feedback into products? I chat with Brian and Max, founders of Twine, an AI-driven platform that connects go-to-market and product teams.
We discuss turning insights into actions, the power... more
In this episode, discover how you can delver customer outcomes and improve customer retention in your long tail.
Join Daphne Costa Lopes as she explores how Gemma Cipriani-Espineira has built scalable CS teams at companies such as Chili Piper and Tw... more
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- Fantastic, refreshing original content
Daphne has created something really interesting here. Unpacking the story behind the often-intimidating resume, revealing the human behind. The fork in the road moments, the unplanned disappointments, the real life stuff. Exactly the kind of stuff that helps you realise it isn’t about the destination, it’s about the journey. Looking forward to listening regularly.
Apple Podcasts5Paddums
Ireland3 years ago
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Apple Podcasts | #224 |  United States/Business/Management |
Apple Podcasts | #95 |  Canada/Business/Management |
Apple Podcasts | #51 |  Brazil/Business/Management |
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Frequently Asked Questions About This is Growth!
What is This is Growth! about and what kind of topics does it cover?
Focusing on customer-led growth strategies, the content emphasizes the pivotal role of Customer Success (CS) as a growth engine in SaaS businesses. Episodes feature insights from experts and industry leaders who share their experiences and frameworks for enhancing customer engagement, retention, and overall value delivery. Topics often revolve around the use of AI in customer interactions, strategies for aligning CS with product development, and the importance of transforming customer feedback into actionable insights, highlighting the evolving landscape of customer success management. The discussions aim to equip listeners with practical knowledge to optimize their Customer Success teams and foster lasting customer relationships.
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Which podcasts are similar to This is Growth!?
These podcasts share a similar audience with This is Growth!:
1. A Bit of Optimism
2. Finding Mastery with Dr. Michael Gervais
3. Prof G Markets
4. Pivot
5. Think Fast Talk Smart: Communication Techniques
How many episodes of This is Growth! are there?
This is Growth! launched 3 years ago and published 40 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact This is Growth!?
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What guests have appeared on This is Growth!?
Recent guests on This is Growth! include:
1. Natalia Piaggio
2. Jon Dick
3. Gemma Cipriani-Espineira
4. Elias Torres
5. Kirsten DiChiappari
6. Elad Donsky
7. Diana de Jesus
8. Kelly Capote
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.