
Welcome to The Workforce Advantage, the podcast uncovering bold strategies that are reshaping the future of work. Join us as we dive into the exciting world of Business Process Outsourcing (BPO), where innovative workforce solutions are driving growth and reducing turnover across industries. We’ll introduce you to powerful, outcome-based solutions that challenge traditional views on outsourcing. H... more
| Publishes | Infrequently | Episodes | 8 | Founded | a year ago |
|---|---|---|---|---|---|
| Categories | CareersTechnologyBusiness | ||||

Customer experience starts with the people on the frontlines. The companies seeing the strongest results are the ones investing in their contact center agents.
In this episode of The Workforce Advantage, host Tim Dupree speaks with Shonda Deckelman ... more
The semiconductor industry is booming, but workforce shortages are slowing growth at a critical time. In this episode, host Robert Tuchman talks with Dean Sierra, Senior Director of Operations at Kelly, about why companies can’t rely on experience al... more
Outsourcing is helping renewable energy companies overcome labor shortages, reduce costs, and stay ahead of shifting compliance regulations.
In this episode of The Workforce Advantage, host Tim Dupree speaks with Chuck Buiocchi, Vice President and G... more
Contact centers are evolving—and it’s no longer just about answering calls. It’s about creating flexible, talent-driven environments that lead to better customer outcomes. In this episode of The Workforce Advantage, host Tim Dupree talks with Brian P... more
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Apple Podcasts | #95 |
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The Workforce Advantage launched a year ago and published 8 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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