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Artwork for The Voice of Retail

The Voice of Retail

Michael LeBlanc
E-Commerce
Bionic Retail
Technology In Retail
Customer Engagement
Macy's
The Phluid Project
Retail Consulting
Nike
Gender-Free Fashion
Victoria's Secret
Artificial Intelligence
Exponential Growth
Sustainability
Retail
Leadership
Intentional Leadership
Customer Loyalty Programs
RFID Technology
Icebreaker
VF Corporation

The Voice of Retail is a weekly podcast hosted by retail pioneer, advisor and keynote speaker Michael LeBlanc and is produced in conjunction with Retail Council of Canada. Each and every week I interview the most interesting people in and around the retail industry, examining the key issues and strategies on the minds of thought leaders in Canada, the U.S. and around the world. © 2018-2026 M.E. Le... more

PublishesWeeklyEpisodes534Founded8 years ago
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Artwork for The Voice of Retail

Latest Episodes

In this special ENCORE episode of The Voice of Retail, host Michael LeBlanc sits down with Jean-Pierre Lacroix, President of SLD (Shikatani Lacroix Design) and keynote speaker at the upcoming RCC STORE2026 conference in Toronto, June 2-3, 2026.  Jean... more

Recorded live in person at Hopson Grace in Toronto, this inspiring episode of The Voice of Retail features host Michael LeBlanc sitting down with two leaders who are shaping the intersection of craftsmanship, culture, and commerce: Martha McKimm, Co-... more

Retail crime in Canada has reached a critical point. In this episode of The Voice of Retail podcast, host Michael LeBlanc welcomes back Rui Rodrigues, a veteran loss prevention leader and advisor working with the Retail Council of Canada, to unpack t... more

YouTube

Recorded live at the NRF Big Show in New York, this episode of The Voice of Retail features Matthew Guiste, Global Retail Technology Strategist at Zebra Technologies, for a strategic discussion on how AI, RFID, and frontline enablement are redefining... more

YouTube

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Recent Guests

Martha McKim
Co-founder, Hopson Grace
Hopson Grace
Episode: Martha McKimm of Hopson Grace & Shelley Simpson of Mud Australia on Craft, Curation and the Future of Retail Experience (ENCORE)
Rui Rodrigues
Loss prevention expert and RCC advisor
Retail Council of Canada
Episode: Violence, Organized Theft and the Future of Retail Security with Rui Rodrigues, Loss Prevention Expert and RCC Advisor
Matthew Guiste
Global Retail Strategy for Zebra Technologies
Zebra Technologies
Episode: Matthew Guiste, Global Retail Technology Strategist at Zebra Technologies, on AI, RFID & the Future of Frontline Retail
Rachel J. Calhoun
Global Leader for Retail, Consumer Goods, and Travel at Kyndryl
Kyndryl
Episode: Closing the Adaptation Gap: Rachel J. Calhoun, Global Retail Leader at Kyndryl, on AI & Commerce Transformation
John Bayliss
CEO of Mastermind Toys
Mastermind Toys
Episode: Re-Making Retail Magic: John Bayliss, CEO of Mastermind Toys, on Experience, Trust, and Franchising
Sean McCormick
Sales and marketing head at Moneris Data Services focusing on consumer spending trends.
Moneris Data Services
Episode: Black Friday 2025 by the Numbers with Sean McCormick, Moneris Data Services
Shelley Simpson
CEO and founder of Mud Australia
Mud Australia
Episode: Martha McKimm of Hopson Grace & Shelley Simpson of Mud Australia on Craft, Curation and the Future of Retail Experience
Martha McKimm
Co-founder of Hopson Grace and branding expert
Hopson Grace
Episode: Martha McKimm of Hopson Grace & Shelley Simpson of Mud Australia on Craft, Curation and the Future of Retail Experience
Michael Zabaneh
Vice-President of Sustainability, Retail Council of Canada
Retail Council of Canada
Episode: Retail’s Sustainability Roadmap with Michael Zabaneh, Vice-President, Sustainability, Retail Council of Canada

Host

Michael LeBlanc
Host of The Voice of Retail

Reviews

4.9 out of 5 stars from 48 ratings
  • Great experience!

    Michael is a great host and creates great interview experiences for his guests! He dives into the content with his guests to bring lots of value to his audience!

    Diverse and consistently great content about all things retail from around the world!

    Apple Podcasts
    5
    Tkdjdl
    Canada2 years ago
  • Consistantly good

    Great content, great host.

    Apple Podcasts
    5
    Foodie in the zone
    Canada2 years ago
  • Michael is a great host

    I thoroughly enjoyed being a guest on Michael’s Voice of Retail podcast and learned a lot from his own experience as we prepared for the episode. Thank you RCC for helping to make this happen.

    Apple Podcasts
    5
    Josser405
    Canada4 years ago
  • Retail rockstars!

    Michael and his incredibly knowledgeable guests shine the brightest of lights on the retail industry and the hardworking people in it! Informative, educational, and engaging are just a few of the words I'd use to describe the time you'll spend with them. Thanks so much for putting out such a robust resource Michael - keep up the great work!

    Apple Podcasts
    5
    Katie Joy B.
    United States7 years ago
  • Weekly Must

    Michael shares great content, personalities and interesting topical info every week. Great way for anyone in retail to stay on top of current news and more in-depth retail stories. Entertaining and informative. We liked it so much we decided to sponsor.

    Apple Podcasts
    5
    Ted from Stream Commerce
    Canada7 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Great host who dives into the content and delivers value with diverse, global retail insights.
A wealth of knowledge for anybody in retail; very informative and engaging.
A reliable weekly resource for staying on top of retail trends and stories.
Shines a spotlight on the retail industry and its hardworking professionals.
Consistently high-quality content and guests.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Violence, Organized Theft and the Future of Retail Security with Rui Rodrigues, Loss Prevention Expert and RCC Advisor
Q: What should retailers expect at the upcoming Retail Secure conference?
Two-day event with concurrent educational workshops on investigative processes and privacy/safety, plus the main conference featuring law enforcement speakers, case studies from ORC projects, and broader attendance from HR, privacy, IT, and legal teams to broaden understanding and collaboration.
Violence, Organized Theft and the Future of Retail Security with Rui Rodrigues, Loss Prevention Expert and RCC Advisor
Q: How has the landscape changed since 2021 in terms of ORC and violence?
Overall, it's worse due to higher offender brazenness and slower legal processes post-COVID, but collaboration has improved and enabled targeted operations like Project Retail Blitz to pursue prolific offenders with aggregated charges across jurisdictions.
Violence, Organized Theft and the Future of Retail Security with Rui Rodrigues, Loss Prevention Expert and RCC Advisor
Q: What were the key outcomes when you first organized retailers, law enforcement and government into a coordinated table three years ago?
We aligned on three core issues—organized retail crime, violence in the workplace, and collaboration with law enforcement, justice and government—which led to the creation of a national task force that meets monthly and brings together over 36 police services to coordinate enforcement and share intelligence.
The Strategy Trap: Why Companies Fail At Execution and How To Get It Right with Retail Veteran and Author Kevin Ertell
Q: What is the first question retailers should ask themselves?
How is it going when you're implementing all these new things?
The Strategy Trap: Why Companies Fail At Execution and How To Get It Right with Retail Veteran and Author Kevin Ertell
Q: Who should read the book?
CEOs and C-level people, as well as any VP or leader developing and executing strategies.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Gender Skew
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Frequently Asked Questions About The Voice of Retail

What is The Voice of Retail about and what kind of topics does it cover?

This show consistently centers on retail strategy, technology, and industry leadership, featuring interviews with executives, innovators, and policy advocates shaping the retail landscape. Episodes frequently explore AI, omnichannel experiences, supply chain resilience, loss prevention, and the evolving role of technology in store operations, with practical case studies and cross-industry insights. The program is notable for its Canada–US perspective, high-caliber guests, and a steady cadence of actionable takeaways for retailers, suppliers, and technology vendors. It's particularly relevant for listeners who want real-world implications of AI, data, and policy on retail profitability and customer experience.

Where can I find podcast stats for The Voice of Retail?

Rephonic provides a wide range of podcast stats for The Voice of Retail. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to The Voice of Retail and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does The Voice of Retail get?

Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for The Voice of Retail, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.

What are the audience demographics for The Voice of Retail?

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How many subscribers and views does The Voice of Retail have?

To see how many followers or subscribers The Voice of Retail has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to The Voice of Retail?

These podcasts share a similar audience with The Voice of Retail:

1. The Diary Of A CEO with Steven Bartlett
2. Remarkable Retail Podcast
3. The Prof G Pod with Scott Galloway
4. Raging Moderates with Scott Galloway and Jessica Tarlov
5. Prof G Markets

How many episodes of The Voice of Retail are there?

The Voice of Retail launched 8 years ago and published 534 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact The Voice of Retail?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for The Voice of Retail?

Rephonic pulls ratings and reviews for The Voice of Retail from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

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How do I access podcast episode transcripts for The Voice of Retail?

Rephonic provides full transcripts for episodes of The Voice of Retail. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.

What guests have appeared on The Voice of Retail?

Recent guests on The Voice of Retail include:

1. Martha McKim
2. Rui Rodrigues
3. Matthew Guiste
4. Rachel J. Calhoun
5. John Bayliss
6. Sean McCormick
7. Shelley Simpson
8. Martha McKimm

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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