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The Voice of Retail

Michael LeBlanc
E-Commerce
Bionic Retail
Technology In Retail
Customer Engagement
Victoria's Secret
Nike
Macy's
Retail Consulting
Gender-Free Fashion
The Phluid Project
Artificial Intelligence
Exponential Growth
Sustainability
Retail
Leadership
Intentional Leadership
Customer Loyalty Programs
RFID Technology
Icebreaker
VF Corporation

The Voice of Retail is a weekly podcast hosted by retail pioneer, advisor and keynote speaker Michael LeBlanc and is produced in conjunction with Retail Council of Canada. Each and every week I interview the most interesting people in and around the retail industry, examining the key issues and strategies on the minds of thought leaders in Canada, the U.S. and around the world. © 2018-2026 M.E. Le... more

PublishesWeeklyEpisodes525Founded7 years ago
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Artwork for The Voice of Retail

Latest Episodes

Live from NRF, The Voice of Retail welcomes Caila Schwartz, Director of Consumer Insights and Strategy at Salesforce, for a data-driven conversation on what truly shaped Holiday 2025—and what retailers must prepare for next.

Salesforce sits at the c... more

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In the first episode of The Voice of Retail for 2026, host Michael LeBlanc is joined by John Bayliss, Chief Executive Officer of Mastermind Toys, for an in-depth conversation on specialty retail, the evolving toy category, and why franchising has bec... more

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In this timely episode of The Voice of Retail, host Michael LeBlanc is joined by Aamir Lakhani, Global Director of Threat Intelligence and Artificial Intelligence at Fortinet, for a deep and sobering conversation on the evolving cyber threat landscap... more

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In this episode of The Voice of Retail, host Michael LeBlanc sits down with Mat Povse, President of Best Buy Canada, live on the stage in Vancouver at Retail Council of Canada's Retail West stage for a wide-ranging and candid conversation on leadersh... more

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Recent Guests

John Bayliss
CEO of Mastermind Toys
Mastermind Toys
Episode: Re-Making Retail Magic: John Bayliss, CEO of Mastermind Toys, on Experience, Trust, and Franchising
Sean McCormick
Sales and marketing head at Moneris Data Services focusing on consumer spending trends.
Moneris Data Services
Episode: Black Friday 2025 by the Numbers with Sean McCormick, Moneris Data Services
Shelley Simpson
CEO and founder of Mud Australia
Mud Australia
Episode: Martha McKimm of Hopson Grace & Shelley Simpson of Mud Australia on Craft, Curation and the Future of Retail Experience
Martha McKimm
Co-founder of Hopson Grace and branding expert
Hopson Grace
Episode: Martha McKimm of Hopson Grace & Shelley Simpson of Mud Australia on Craft, Curation and the Future of Retail Experience
Michael Zabaneh
Vice-President of Sustainability, Retail Council of Canada
Retail Council of Canada
Episode: Retail’s Sustainability Roadmap with Michael Zabaneh, Vice-President, Sustainability, Retail Council of Canada
Sebastian Picardo
President and CEO of Holt Renfrew
Holt Renfrew
Episode: Leadership Lessons and Luxury Retail Insights with Sebastian Picardo, President & CEO of Holt Renfrew
Mark Ryski
Founder and CEO of HeadCount, a company that measures retail traffic and conversion rates
HeadCount
Episode: The Gift of Store Traffic with Mark Ryski, Founder & CEO, HeadCount
Cameron Conn
CEO of Champlain Apparel
Champlain Apparel
Episode: Cameron Conn, CEO of Champlain Apparel, on Winning with Retail Partnerships: RCC Retail West Sneak Peek
Liza Amlani
Retail expert, fellow NRF Top Voice, and author of 'The Whole Sale'
Retail Strategy Group
Episode: Retail Ready: Liza Amlani’s Essential Guide to Merchandising, Markdown Strategy & Wholesale Growth (Encore)

Host

Michael LeBlanc
Host of The Voice of Retail, a well-known retail industry advisor and keynote speaker with extensive experience in retail, marketing, and consumer insights.

Reviews

4.9 out of 5 stars from 48 ratings
  • Great experience!

    Michael is a great host and creates great interview experiences for his guests! He dives into the content with his guests to bring lots of value to his audience!

    Diverse and consistently great content about all things retail from around the world!

    Apple Podcasts
    5
    Tkdjdl
    Canada2 years ago
  • Consistantly good

    Great content, great host.

    Apple Podcasts
    5
    Foodie in the zone
    Canada2 years ago
  • Michael is a great host

    I thoroughly enjoyed being a guest on Michael’s Voice of Retail podcast and learned a lot from his own experience as we prepared for the episode. Thank you RCC for helping to make this happen.

    Apple Podcasts
    5
    Josser405
    Canada4 years ago
  • Retail rockstars!

    Michael and his incredibly knowledgeable guests shine the brightest of lights on the retail industry and the hardworking people in it! Informative, educational, and engaging are just a few of the words I'd use to describe the time you'll spend with them. Thanks so much for putting out such a robust resource Michael - keep up the great work!

    Apple Podcasts
    5
    Katie Joy B.
    United States6 years ago
  • Weekly Must

    Michael shares great content, personalities and interesting topical info every week. Great way for anyone in retail to stay on top of current news and more in-depth retail stories. Entertaining and informative. We liked it so much we decided to sponsor.

    Apple Podcasts
    5
    Ted from Stream Commerce
    Canada7 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

The content is described as informative and timely, particularly in addressing current retail trends and challenges.
Listeners appreciate the depth and relevance of discussions, noting the host's ability to create engaging conversations.
Audience feedback often highlights the quality and expertise of guests, enhancing the overall listening experience.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Re-Making Retail Magic: John Bayliss, CEO of Mastermind Toys, on Experience, Trust, and Franchising
Q: What does success look like for Mastermind Toys over the next three to five years?
Achieving a strong mix of corporate and franchise stores, robust e-commerce that delivers on the brand promise, and being perceived as a trusted brand by families.
Re-Making Retail Magic: John Bayliss, CEO of Mastermind Toys, on Experience, Trust, and Franchising
Q: How do you drive relevance and profitability outside peak holiday periods?
By promoting the brand for events like birthdays and other milestones throughout the year, and creating experiences that resonate with customers beyond just the holidays.
Re-Making Retail Magic: John Bayliss, CEO of Mastermind Toys, on Experience, Trust, and Franchising
Q: What's it like operating in a specialty retail?
It requires clarity on purpose and trust, with a strong focus on adding value and a unique identity that sets it apart from larger competitors.
Aamir Lakhani, Global Director of Threat Intelligence and Artificial Intelligence at Fortinet, on Cybercrime, AI Fraud, and Retail Risk in 2026
Q: What advice do you have for retailers using Buy Now, Pay Later services?
Beware of scams exploiting urgency and be cautious of psychology-based marketing tactics employed by attackers.
Aamir Lakhani, Global Director of Threat Intelligence and Artificial Intelligence at Fortinet, on Cybercrime, AI Fraud, and Retail Risk in 2026
Q: How worried are you about AI-driven fraud?
It's extremely concerning, with attackers using AI to mimic voices or features, making phishing scams more convincing.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About The Voice of Retail

What is The Voice of Retail about and what kind of topics does it cover?

This podcast features engaging conversations with prominent figures in the retail industry, exploring critical issues and innovative strategies shaping the sector both domestically and internationally. With a diverse array of guests, episodes cover a range of topics including consumer behavior, retail technology, sustainability, and leadership insights. The discussions aim to provide listeners with valuable knowledge from industry experts, shedding light on contemporary retail challenges and opportunities. Unique in its approach, the show balances informative content with engaging storytelling, making it a valuable resource for anyone interested in retail trends and best practices.

Where can I find podcast stats for The Voice of Retail?

Rephonic provides a wide range of podcast stats for The Voice of Retail. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to The Voice of Retail and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does The Voice of Retail get?

Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for The Voice of Retail, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.

What are the audience demographics for The Voice of Retail?

Rephonic provides comprehensive predictive audience data for The Voice of Retail, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.

How many subscribers and views does The Voice of Retail have?

To see how many followers or subscribers The Voice of Retail has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to The Voice of Retail?

These podcasts share a similar audience with The Voice of Retail:

1. The Wealthy Barber Podcast
2. The Prof G Pod with Scott Galloway
3. The Diary Of A CEO with Steven Bartlett
4. All-In with Chamath, Jason, Sacks & Friedberg
5. How I Built This with Guy Raz

How many episodes of The Voice of Retail are there?

The Voice of Retail launched 7 years ago and published 525 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact The Voice of Retail?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for The Voice of Retail?

Rephonic pulls ratings and reviews for The Voice of Retail from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

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How do I access podcast episode transcripts for The Voice of Retail?

Rephonic provides full transcripts for episodes of The Voice of Retail. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.

What guests have appeared on The Voice of Retail?

Recent guests on The Voice of Retail include:

1. John Bayliss
2. Sean McCormick
3. Shelley Simpson
4. Martha McKimm
5. Michael Zabaneh
6. Sebastian Picardo
7. Mark Ryski
8. Cameron Conn

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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