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Artwork for The Voice of Retail

The Voice of Retail

Michael LeBlanc
E-Commerce
Bionic Retail
Customer Engagement
Technology In Retail
Nike
Retail Consulting
Victoria's Secret
The Phluid Project
Gender-Free Fashion
Macy's
Artificial Intelligence
Exponential Growth
Sustainability
Retail
Leadership
Intentional Leadership
Customer Loyalty Programs
RFID Technology
Icebreaker
VF Corporation

The Voice of Retail is a weekly podcast hosted by retail pioneer, advisor and keynote speaker Michael LeBlanc and is produced in conjunction with Retail Council of Canada. Each and every week I interview the most interesting people in and around the retail industry, examining the key issues and strategies on the minds of thought leaders in Canada, the U.S. and around the world. © 2018-2025 M.E. Le... more

PublishesWeeklyEpisodes519Founded7 years ago
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Artwork for The Voice of Retail

Latest Episodes

In this engaging and wide-ranging episode of The Voice of Retail, Michael reconnects with Selwyn Crittendon, CEO and Chief Sustainability Officer for IKEA Canada, nearly two years after his arrival in the Canadian market. Selwyn reflects on his remar... more

YouTube

In this highly anticipated annual episode of The Voice of Retail, host Michael LeBlanc welcomes back Eric Morris, Managing Director of Retail at Google Canada, to unpack Google’s 2025 Holiday Retail Insights Report—a tradition that has become a favou... more

YouTube

In this episode of The Voice of Retail, host Michael LeBlanc sits down with Elisa Swern, National Consumer Markets Leader at PwC Canada, to unpack the insights behind PwC’s newly released 2025 Canadian Holiday Outlook—a comprehensive view into how co... more

YouTube

Recorded live in person at Hopson Grace in Toronto, this inspiring episode of The Voice of Retail features host Michael LeBlanc sitting down with two leaders who are shaping the intersection of craftsmanship, culture, and commerce: Martha McKimm, Co-... more

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Recent Guests

Shelley Simpson
CEO and founder of Mud Australia
Mud Australia
Episode: Martha McKimm of Hopson Grace & Shelley Simpson of Mud Australia on Craft, Curation and the Future of Retail Experience
Martha McKimm
Co-founder of Hopson Grace and branding expert
Hopson Grace
Episode: Martha McKimm of Hopson Grace & Shelley Simpson of Mud Australia on Craft, Curation and the Future of Retail Experience
Michael Zabaneh
Vice-President of Sustainability, Retail Council of Canada
Retail Council of Canada
Episode: Retail’s Sustainability Roadmap with Michael Zabaneh, Vice-President, Sustainability, Retail Council of Canada
Sebastian Picardo
President and CEO of Holt Renfrew
Holt Renfrew
Episode: Leadership Lessons and Luxury Retail Insights with Sebastian Picardo, President & CEO of Holt Renfrew
Mark Ryski
Founder and CEO of HeadCount, a company that measures retail traffic and conversion rates
HeadCount
Episode: The Gift of Store Traffic with Mark Ryski, Founder & CEO, HeadCount
Cameron Conn
CEO of Champlain Apparel
Champlain Apparel
Episode: Cameron Conn, CEO of Champlain Apparel, on Winning with Retail Partnerships: RCC Retail West Sneak Peek
Liza Amlani
Retail expert, fellow NRF Top Voice, and author of 'The Whole Sale'
Retail Strategy Group
Episode: Retail Ready: Liza Amlani’s Essential Guide to Merchandising, Markdown Strategy & Wholesale Growth (Encore)
Simone Lumsden
Senior Vice President, Triangle Customer Loyalty and Triangle Retail Media at Canadian Tire
Canadian Tire
Episode: Beyond Satisfaction: Unlocking What Drives Consumers in 2025 with Simone Lumsden, SVP, Triangle Customer Loyalty and Triangle Retail Media at Canadian Tire, and Sandra Duff, Founder of AnotherStory Consulting
Sandra Duff
Founder of AnotherStory Consulting
AnotherStory Consulting
Episode: Beyond Satisfaction: Unlocking What Drives Consumers in 2025 with Simone Lumsden, SVP, Triangle Customer Loyalty and Triangle Retail Media at Canadian Tire, and Sandra Duff, Founder of AnotherStory Consulting

Host

Michael LeBlanc
Host of discussions around retail dynamics and key industry strategies, offering insights and interviews with influencers and thought leaders in the retail sector.

Reviews

4.9 out of 5 stars from 48 ratings
  • Great experience!

    Michael is a great host and creates great interview experiences for his guests! He dives into the content with his guests to bring lots of value to his audience!

    Diverse and consistently great content about all things retail from around the world!

    Apple Podcasts
    5
    Tkdjdl
    Canadaa year ago
  • Consistantly good

    Great content, great host.

    Apple Podcasts
    5
    Foodie in the zone
    Canada2 years ago
  • Michael is a great host

    I thoroughly enjoyed being a guest on Michael’s Voice of Retail podcast and learned a lot from his own experience as we prepared for the episode. Thank you RCC for helping to make this happen.

    Apple Podcasts
    5
    Josser405
    Canada4 years ago
  • Retail rockstars!

    Michael and his incredibly knowledgeable guests shine the brightest of lights on the retail industry and the hardworking people in it! Informative, educational, and engaging are just a few of the words I'd use to describe the time you'll spend with them. Thanks so much for putting out such a robust resource Michael - keep up the great work!

    Apple Podcasts
    5
    Katie Joy B.
    United States6 years ago
  • Weekly Must

    Michael shares great content, personalities and interesting topical info every week. Great way for anyone in retail to stay on top of current news and more in-depth retail stories. Entertaining and informative. We liked it so much we decided to sponsor.

    Apple Podcasts
    5
    Ted from Stream Commerce
    Canada7 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Many express admiration for the host's ability to create a welcoming atmosphere that encourages meaningful dialogue with guests.
Feedback consistently notes the informative nature of episodes, positioning it as essential listening for those in the retail sector.
The podcast has been described as a valuable resource for both beginners and seasoned professionals seeking current industry trends.
Listeners appreciate the variety of content and the depth of insights shared, highlighting the engaging nature of the discussions.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Retail in Transition: PwC Canada’s Elisa Swern on Consumer Confidence and Holiday Trends 2025
Q: What broader trends in retail are you hearing from various sectors? What are the key issues filling up your inbox?
Retailers are focused on technology transformation, data privacy, security, and diversification of supply chains for efficiency and cost-effectiveness.
Retail in Transition: PwC Canada’s Elisa Swern on Consumer Confidence and Holiday Trends 2025
Q: What do you think about the role of stores and e-commerce coming together for this holiday and beyond?
Consumers want to be tactile, especially for products like apparel and food. Stores play a big role during the holidays for various reasons including the excitement of shopping and product interaction.
Inside Canada’s First AI-Powered Holiday Season with Eric Morris, Managing Director of Retail at Google Canada
Q: What magnitude of order of change is it for retailers to be up to standard for building authority or being in AI results?
There is no clear answer, but retailers are encouraged to focus on optimizing content including rich descriptions and high-quality imagery.
Martha McKimm of Hopson Grace & Shelley Simpson of Mud Australia on Craft, Curation and the Future of Retail Experience
Q: Shelley, how do you approach a direct relationship with customers?
By having retail stores to connect and receive feedback from customers directly, ensuring product relevance and connection.
Martha McKimm of Hopson Grace & Shelley Simpson of Mud Australia on Craft, Curation and the Future of Retail Experience
Q: Martha, what advice would you give to independent retailers?
Understand your values and voice, find your differentiation, and stop trying to compete on scale or price.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About The Voice of Retail

What is The Voice of Retail about and what kind of topics does it cover?

Aimed primarily at professionals and enthusiasts in the retail industry, this podcast frequently explores a wide range of topics, including leadership insights, customer engagement, retail innovations, sustainability, and strategies for growth. It features interviews with prominent figures and experts who provide actionable insights and share their experiences navigating the complexities of the market. Listeners can expect diverse discussions, with themes like leveraging technology in retail, optimizing customer experience, and analyzing trending consumer behavior taking center stage.

Notably, the podcast's unique approach is its focus on both Canadian and global retail landscapes, offering unique perspectives that highlight how local and ... more

Where can I find podcast stats for The Voice of Retail?

Rephonic provides a wide range of podcast stats for The Voice of Retail. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to The Voice of Retail and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does The Voice of Retail get?

Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for The Voice of Retail, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.

What are the audience demographics for The Voice of Retail?

Rephonic provides comprehensive predictive audience data for The Voice of Retail, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.

How many subscribers and views does The Voice of Retail have?

To see how many followers or subscribers The Voice of Retail has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to The Voice of Retail?

These podcasts share a similar audience with The Voice of Retail:

1. HBR IdeaCast
2. The Diary Of A CEO with Steven Bartlett
3. Economist Podcasts
4. Motley Fool Money
5. Founders

How many episodes of The Voice of Retail are there?

The Voice of Retail launched 7 years ago and published 519 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact The Voice of Retail?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for The Voice of Retail?

Rephonic pulls ratings and reviews for The Voice of Retail from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

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How do I access podcast episode transcripts for The Voice of Retail?

Rephonic provides full transcripts for episodes of The Voice of Retail. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.

What guests have appeared on The Voice of Retail?

Recent guests on The Voice of Retail include:

1. Shelley Simpson
2. Martha McKimm
3. Michael Zabaneh
4. Sebastian Picardo
5. Mark Ryski
6. Cameron Conn
7. Liza Amlani
8. Simone Lumsden

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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