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The Voice of Retail

Michael LeBlanc
E-Commerce
Bionic Retail
Technology In Retail
Customer Engagement
The Phluid Project
Gender-Free Fashion
Macy's
Victoria's Secret
Retail Consulting
Nike
Artificial Intelligence
Exponential Growth
Sustainability
Retail
Leadership
Intentional Leadership
Customer Loyalty Programs
RFID Technology
Icebreaker
VF Corporation

The Voice of Retail is a weekly podcast hosted by retail pioneer, advisor and keynote speaker Michael LeBlanc and is produced in conjunction with Retail Council of Canada. Each and every week I interview the most interesting people in and around the retail industry, examining the key issues and strategies on the minds of thought leaders in Canada, the U.S. and around the world. © 2018-2025 M.E. Le... more

PublishesWeeklyEpisodes514Founded7 years ago
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ManagementBusinessMarketing

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Artwork for The Voice of Retail

Latest Episodes

In this compelling new episode of The Voice of Retail, host Michael LeBlanc sits down with Jean-Pierre Lacroix, President of SLD (Shikatani Lacroix Design)—a global design visionary whose work has shaped retail and brand experiences for more than thr... more

In this must-listen episode of The Voice of Retail, host Michael LeBlanc welcomes back Rob Garf, now VP and Head of Industry Strategy at Cordial, to discuss how artificial intelligence is reshaping marketing, consumer engagement, and the future of re... more

YouTube

In this episode of The Voice of Retail, host Michael LeBlanc sits down with Chris Parsons, VP Partner Growth & Marketing at Hale Performance Marketing and author of the new book Retail Rewired: How Modern Retail Leaders Drive Growth and Reinvention, ... more

In this episode of The Voice of Retail Podcast, host Michael LeBlanc sits down with Michael Zabaneh, Vice President, Sustainability at the Retail Council of Canada, for an in-depth discussion on the future of sustainability in Canadian retail. With o... more

YouTube

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Recent Guests

Michael Zabaneh
Vice-President of Sustainability, Retail Council of Canada
Retail Council of Canada
Episode: Retail’s Sustainability Roadmap with Michael Zabaneh, Vice-President, Sustainability, Retail Council of Canada
Sebastian Picardo
President and CEO of Holt Renfrew
Holt Renfrew
Episode: Leadership Lessons and Luxury Retail Insights with Sebastian Picardo, President & CEO of Holt Renfrew
Mark Ryski
Founder and CEO of HeadCount, a company that measures retail traffic and conversion rates
HeadCount
Episode: The Gift of Store Traffic with Mark Ryski, Founder & CEO, HeadCount
Cameron Conn
CEO of Champlain Apparel
Champlain Apparel
Episode: Cameron Conn, CEO of Champlain Apparel, on Winning with Retail Partnerships: RCC Retail West Sneak Peek
Liza Amlani
Retail expert, fellow NRF Top Voice, and author of 'The Whole Sale'
Retail Strategy Group
Episode: Retail Ready: Liza Amlani’s Essential Guide to Merchandising, Markdown Strategy & Wholesale Growth (Encore)
Simone Lumsden
Senior Vice President, Triangle Customer Loyalty and Triangle Retail Media at Canadian Tire
Canadian Tire
Episode: Beyond Satisfaction: Unlocking What Drives Consumers in 2025 with Simone Lumsden, SVP, Triangle Customer Loyalty and Triangle Retail Media at Canadian Tire, and Sandra Duff, Founder of AnotherStory Consulting
Sandra Duff
Founder of AnotherStory Consulting
AnotherStory Consulting
Episode: Beyond Satisfaction: Unlocking What Drives Consumers in 2025 with Simone Lumsden, SVP, Triangle Customer Loyalty and Triangle Retail Media at Canadian Tire, and Sandra Duff, Founder of AnotherStory Consulting
Jenn Harper
Founder of Cheekbone Beauty Cosmetics
Cheekbone Beauty
Episode: Jenn Harper, Retail Council Canada's 2025 Independent Independent Retail Ambassador of the Year on Taking Cheekbone Beauty from Startup Dream to Indigenous Beauty Revolution
Michon Williams
Chief Technology Officer at Walmart Canada
Walmart Canada
Episode: ENCORE: Technology in the Service of The Customer with Michon Williams, Chief Technology Officer, Walmart Canada

Host

Michael LeBlanc
Host of discussions around retail dynamics and key industry strategies, offering insights and interviews with influencers and thought leaders in the retail sector.

Reviews

4.9 out of 5 stars from 48 ratings
  • Great experience!

    Michael is a great host and creates great interview experiences for his guests! He dives into the content with his guests to bring lots of value to his audience!

    Diverse and consistently great content about all things retail from around the world!

    Apple Podcasts
    5
    Tkdjdl
    Canadaa year ago
  • Consistantly good

    Great content, great host.

    Apple Podcasts
    5
    Foodie in the zone
    Canada2 years ago
  • Michael is a great host

    I thoroughly enjoyed being a guest on Michael’s Voice of Retail podcast and learned a lot from his own experience as we prepared for the episode. Thank you RCC for helping to make this happen.

    Apple Podcasts
    5
    Josser405
    Canada4 years ago
  • Retail rockstars!

    Michael and his incredibly knowledgeable guests shine the brightest of lights on the retail industry and the hardworking people in it! Informative, educational, and engaging are just a few of the words I'd use to describe the time you'll spend with them. Thanks so much for putting out such a robust resource Michael - keep up the great work!

    Apple Podcasts
    5
    Katie Joy B.
    United States6 years ago
  • Weekly Must

    Michael shares great content, personalities and interesting topical info every week. Great way for anyone in retail to stay on top of current news and more in-depth retail stories. Entertaining and informative. We liked it so much we decided to sponsor.

    Apple Podcasts
    5
    Ted from Stream Commerce
    Canada7 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Many express admiration for the host's ability to create a welcoming atmosphere that encourages meaningful dialogue with guests.
Feedback consistently notes the informative nature of episodes, positioning it as essential listening for those in the retail sector.
The podcast has been described as a valuable resource for both beginners and seasoned professionals seeking current industry trends.
Listeners appreciate the variety of content and the depth of insights shared, highlighting the engaging nature of the discussions.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Marketing at the Speed of Disruption: Rob Garf VP Industry Strategy at Cordial on Data, Trust, and the Digital Experience in an AI-Driven Retail World
Q: What are the actions they should take?
Marketers should focus on understanding customer needs and their data, ensuring a solid foundation, and handling change management effectively.
Chris Parsons, VP Partner Growth & Marketing at Hale and Author of Retail Rewired: How Modern Retail Leaders Drive Growth and Reinvention on The Four Pillars of Retail Leadership
Q: Who do you think would benefit most from reading your book?
The book is aimed at retail leaders at any level who want to grow, inspire, and develop their careers, not just those with formal titles.
Chris Parsons, VP Partner Growth & Marketing at Hale and Author of Retail Rewired: How Modern Retail Leaders Drive Growth and Reinvention on The Four Pillars of Retail Leadership
Q: What's it like being on the other side of the table for the first time?
Parsons describes the transition as insightful, allowing him to understand the pressures retailers face and aim for better integration of agency performance with client needs.
Retail’s Sustainability Roadmap with Michael Zabaneh, Vice-President, Sustainability, Retail Council of Canada
Q: What are the top issues that are facing retailers today?
First and foremost, Extended Producer Responsibility (EPR) is the most pressing issue for our member base, involving compliance requirements across many products and categories.
Retail’s Sustainability Roadmap with Michael Zabaneh, Vice-President, Sustainability, Retail Council of Canada
Q: What is your job description and what do you cover at Retail Council of Canada?
My job description is anything and everything related to sustainability and environmental files, especially advocacy files, and working with governments, working with our retail and quick service restaurant members on anything related to plastics or extended producer responsibility, climate change, climate action, zero-emission vehicle, fleet transitions, circular economy, regulatory issues.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About The Voice of Retail

What is The Voice of Retail about and what kind of topics does it cover?

Aimed primarily at professionals and enthusiasts in the retail industry, this podcast frequently explores a wide range of topics, including leadership insights, customer engagement, retail innovations, sustainability, and strategies for growth. It features interviews with prominent figures and experts who provide actionable insights and share their experiences navigating the complexities of the market. Listeners can expect diverse discussions, with themes like leveraging technology in retail, optimizing customer experience, and analyzing trending consumer behavior taking center stage.

Notably, the podcast's unique approach is its focus on both Canadian and global retail landscapes, offering unique perspectives that highlight how local and ... more

Where can I find podcast stats for The Voice of Retail?

Rephonic provides a wide range of podcast stats for The Voice of Retail. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to The Voice of Retail and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does The Voice of Retail get?

Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for The Voice of Retail, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.

What are the audience demographics for The Voice of Retail?

Rephonic provides comprehensive predictive audience data for The Voice of Retail, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.

How many subscribers and views does The Voice of Retail have?

To see how many followers or subscribers The Voice of Retail has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to The Voice of Retail?

These podcasts share a similar audience with The Voice of Retail:

1. Worklife with Adam Grant
2. Pivot
3. The Prof G Pod with Scott Galloway
4. Hard Fork
5. How I Built This with Guy Raz

How many episodes of The Voice of Retail are there?

The Voice of Retail launched 7 years ago and published 514 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact The Voice of Retail?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for The Voice of Retail?

Rephonic pulls ratings and reviews for The Voice of Retail from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

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How do I access podcast episode transcripts for The Voice of Retail?

Rephonic provides full transcripts for episodes of The Voice of Retail. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.

What guests have appeared on The Voice of Retail?

Recent guests on The Voice of Retail include:

1. Michael Zabaneh
2. Sebastian Picardo
3. Mark Ryski
4. Cameron Conn
5. Liza Amlani
6. Simone Lumsden
7. Sandra Duff
8. Jenn Harper

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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