
Ever wonder what keeps hoteliers up at night? Or what helps them sleep easy? In “The Turndown,” host Sebastien Leitner of Cloudbeds chats with hospitality executives and industry leaders about their latest challenges and breakthroughs, the inspirations and innovations that keep them going, and the life lessons that go along with working in this chaotic, yet rewarding, industry.
| Publishes | Twice monthly | Episodes | 37 | Founded | 3 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | TechnologyManagementBusiness | |||

Hospitality futurist Simone Puorto joins The Turndown to challenge the hotel industry’s obsession with buying more technology. He argues that hotels do not need another layer of software, but fewer disconnected systems, better data, and a clearer und... more
In this episode of The Turndown, Ally Northfield, Managing Director of Revenue by Design and creator of the Global Revenue Forum, joins Sebastien to unpack what it really means for hotels to stay commercially relevant when the old signals are becomin... more
In this episode of The Turndown, Marie Pier Germain opens up about leading one of Canada’s most distinctive hotel brands through growth, succession, and change. She reflects on what it means to expand Germain Hotels without losing the family values, ... more
In this episode, hospitality technology pioneer Ted Horner joins the podcast to challenge the status quo of the hotel industry. He argues that major hotel brands have essentially become marketing companies and warns that the sector is severely underi... more
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Congratulations on the launch Sebastien Leitner, you are a natural at this. Great interviews so far and absolutely loved the episode with Sara Fults. Looking forward to more!!
Interviews and casual stories from those in the world of hospitality. Super interesting if you are a travel geek like me.
Not always serious (a good thing), entertaining, honest. Sebastien puts the spotlight on the guests without adding too much of his own narrative, which is refreshing.
Subscribed!
Great insights on the travel payments industry and tips we can all benefit from as hoteliers
The turndown is a great way to get updated on what matters to the hospitality industry owners. It’s fun and informative at the same time. Definitely would recommend to listen to it.
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Apple Podcasts | #249 |
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This show targets hospitality professionals and business leaders who obsess over revenue, guest experience, and technology in hotels. Across episodes, conversations circle around revenue strategy, brand identity, independent hotel growth, and the human side of leadership in hospitality, with practical takeaways on pricing, operational tech, and managing people. A notable thread is the balance between high-tech tools and warm, personalized service, plus a willingness to challenge traditional front-desk models. The format features candid, industry-focused interviews with senior leaders and operators, offering actionable insights for hoteliers and suppliers alike who want to stay competitive in a rapidly evolving landscape.
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The Turndown: The Podcast for Hoteliers launched 3 years ago and published 37 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on The Turndown: The Podcast for Hoteliers include:
1. Ally Northfield
2. Marie-Pier Germain
3. Ted Horner
4. Charlie Lopez-Quintana
5. Vipul Dayal
6. Suzanne Speak
7. Diogo Vaz Ferreira
8. Diego de Ponga
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