The Supportive Podcast
Help ScoutBrought to you by Help Scout's Mat Patterson, The Supportive is a monthly show for the customer-centric leaders of today and tomorrow. Tune in for tons of customer experience insights, practical tips, expert advice, and a bit of fun. (Also dad jokes).
| Publishes | Monthly | Episodes | 29 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | ManagementBusiness | |||
Listen to this Podcast
Latest Episodes
After 700+ live Help Scout classes, Alison Groves has figured out what makes customer education work — mistakes. Well, not exactly, but that's part of it.
In this episode of The Supportive, Mat talks to Help Scout's Customer Education Lead, Alison... more
What if making your work visible wasn't about promoting yourself — but about telling the stories of your customers?
Help Scout's Kristi Thompson spent nine years on the customer support team. She wasn't angling for a promotion or trying to build a p... more
Season 2 of The Supportive brought together founders from seven very different businesses — software, hardware, beer, mattresses, and more — all with a reputation for putting customers first. In this wrap-up episode, Mat draws out the five themes tha... more
Mat sits down with David Sparks — lawyer turned full-time creator — as he shares how 28 years in the courtroom shaped his approach to serving his technology audience. From playing imaginary clown music at raging opposing counsel, to personally answer... more
Key Facts
Similar Podcasts
People also subscribe to these shows.
Recent Guests
Reviews
- If I do say so myself
Babatunde Aleshe memorably said on Taskmaster, you’ve got to big up yourself, all day, every day.
So in that spirit I’m giving my own podcast 5 stars, and I don’t care who knows it. If you listen, you might even agree and add you own stars.
If you disagree, please use the official semaphore flag signalling system to post your review instead.
Apple Podcasts5mrpatto
Australia2 years ago
Listeners Say
Key themes from listener reviews, highlighting what works and what could be improved about the show.
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #61 |  Ukraine/Business/Management |
Talking Points
Recent interactions between the hosts and their guests.
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
| Listeners per Episode | |
|---|---|
| Gender Skew | |
| Location | |
| Interests | |
| Professions | |
| Age Range | |
| Household Income | |
| Social Media Reach |
Frequently Asked Questions About The Supportive Podcast
What is The Supportive Podcast about and what kind of topics does it cover?
The show centers on customer experience, product-led growth, and the human side of building software and services. Episodes frequently explore turning frontline work into measurable impact, sustaining a customer-centric culture during growth, and balancing automation with human care. Notable is a consistent emphasis on practical tactics, data-informed storytelling, and maintaining authenticity as teams scale. The format and guest mix suggest useful insights for product, support, marketing, and leadership teams aiming to improve customer value without losing their core ethos.
Where can I find podcast stats for The Supportive Podcast?
Rephonic provides a wide range of podcast stats for The Supportive Podcast. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to The Supportive Podcast and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
How many listeners does The Supportive Podcast get?
Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for The Supportive Podcast, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.
What are the audience demographics for The Supportive Podcast?
Rephonic provides comprehensive predictive audience data for The Supportive Podcast, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
How many subscribers and views does The Supportive Podcast have?
To see how many followers or subscribers The Supportive Podcast has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
Which podcasts are similar to The Supportive Podcast?
These podcasts share a similar audience with The Supportive Podcast:
1. MacStories Unwind
2. The Rest Is History
3. Accidental Tech Podcast
4. Connected
5. The Pen Addict
How many episodes of The Supportive Podcast are there?
The Supportive Podcast launched 2 years ago and published 29 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact The Supportive Podcast?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for The Supportive Podcast?
Rephonic pulls ratings and reviews for The Supportive Podcast from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
How do I access podcast episode transcripts for The Supportive Podcast?
Rephonic provides full transcripts for episodes of The Supportive Podcast. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.
What guests have appeared on The Supportive Podcast?
Recent guests on The Supportive Podcast include:
1. Kristi Thompson
2. Derek Hales
3. Oscar McMahon
4. Todd Curtis
5. Chris Savage
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.