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The Nordy Pod

Pete Nordstrom
Nordstrom
Customer Service
Fashion
Customer Experience
Entrepreneurship
Retail Industry
Fashion Design
Nordstrom Scholarships
Met Gala
Community Engagement
Retail Experience
Fashion Industry
Health Equity
Mecca
Department Stores
Retail
University Of Washington
Social Media Influence
Beauty Retail
Diversity and Inclusion In Fashion

Hi, I’m Pete Nordstrom, and I'm the host of The Nordy Pod, a new podcast coming to you from the 6th floor of Nordstrom corporate headquarters in Seattle, Washington. In addition to hosting this podcast, I also happen to be the president of Nordstrom. And along with my brother Erik, CEO, and my cousin Jamie, President of Stores, we're the fourth-generation stewards of this business started by my gr... more

PublishesTwice monthlyEpisodes109Founded4 years ago
Number of ListenersCategories
ManagementEntrepreneurshipBusiness

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Artwork for The Nordy Pod

Latest Episodes

In this episode we’re pulling back the curtain on a part of our business that we haven’t spent much time talking about on the podcast—which is ironic, because it has everything to do with how we talk—and that’s Communications. Specifically, we’re tal... more

You grew up playing with them. You’ve shared them with your kids. And now, the brands we all know and love are flying off the shelves and into our hearts through every form of entertainment imaginable. Because Mattel isn’t just making toys anymore—It... more

Air travel may seem like a far cry from the retail world, but as it turns out, Southwest Airlines and Nordstrom have a lot in common in the ways that matter most. For anyone interested in learning about the essential building blocks of a great custom... more

Retail today looks a lot different than it used to. Customers can shop on their phone from their couch. They can compare us to the entire world in about five seconds. They expect personalization. They expect overnight, or even two-hour delivery. And ... more

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Recent Guests

Brooke White
Former Corporate Communications leader at Nordstrom
Nordstrom
Episode: Ep 108. Nordstrom’s 125th Anniversary - Part 4: The Voice
Grace Stearns
Senior Director of Communications and Corporate Affairs
Nordstrom
Episode: Ep 108. Nordstrom’s 125th Anniversary - Part 4: The Voice
Ynon Kreiz
CEO of Mattel
Mattel
Episode: Ep 107. Mattel CEO, Ynon Kreiz: More Than a Toy Company
Bob Jordan
CEO of Southwest Airlines
Southwest Airlines
Episode: Ep 106. Southwest Airlines CEO, Bob Jordan: The Heart Connection
Sandy Desala
Customer Relationship Coordinator
Nordstrom - Bellevue store
Episode: Ep 105. Nordstrom’s 125th Anniversary - Part 3: The Experience
Jesse James Barnhold
Personal stylist, Nordstrom
Nordstrom - Pittsburgh Ross Park
Episode: Ep 105. Nordstrom’s 125th Anniversary - Part 3: The Experience
Keaton Taiting-Fong
Stylist for men, Store One Downtown Seattle
Nordstrom
Episode: Ep 105. Nordstrom’s 125th Anniversary - Part 3: The Experience
Erik Nordstrom
Co-CEO of Nordstrom and Pete's brother
Nordstrom
Episode: Ep 103. Nordstrom’s 125th Anniversary - Part 1: Building a Business
John Nordstrom
Third generation leader of the company
Nordstrom
Episode: Ep 103. Nordstrom’s 125th Anniversary - Part 1: Building a Business

Host

Pete Nordstrom
Co-CEO of Nordstrom and host of the podcast, sharing experiences from his career in retail and insights into the company's culture.

Reviews

4.8 out of 5 stars from 557 ratings
  • Fun & Informative

    I have been a Nordstrom shopper and lover for many years. This is an informative and fun show about this wonderful store and its heritage. Pete Nordstrom seems like a genuine person who would have coffee with any customer and it would be a fabulous conversation.

    Apple Podcasts
    5
    WestGhent
    United States4 months ago
  • Carter Vail Nordstrom Song

    Guys, love the show. Have you heard Carter Vail’s new song anout Nordstrom?

    Apple Podcasts
    5
    stoods07
    United States9 months ago
  • Nordy Pod Paris!

    Loved the episode you just recorded and shared from Paris! A favorite. It was cool to hear behind the scenes moments and sounds.

    Apple Podcasts
    5
    Lara Kim
    United States2 years ago
  • Good job dad

    Dad I listened to some of ur pod cast and it was pretty lit 💪

    Apple Podcasts
    5
    ~#1wifygorl:p~
    United States2 years ago
  • Love Nordstrom and love this podcast

    Nordstrom is my favorite store, it’s one of the few department type stores that isn’t corporate owned anymore. Family owned which I appreciate so much, they are very generous also in supporting animal rescues in the Seattle area. They support other causes too and it really does seem like they care about their customers. Contrary to what some think, they do also carry affordable items.

    I really enjoy this podcast, I find it interesting and I am not really interested in business things. It’s easy... more

    Apple Podcasts
    5
    ️TNR supporter
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Reviews highlight a strong sense of community and loyalty felt by listeners towards Nordstrom as a brand.
The host's genuine and humble communication style resonates with the audience, making each episode engaging and relatable.
Listeners appreciate the family-owned perspective and history behind the brand.
Personal anecdotes shared throughout the episodes help listeners connect with the Nordstrom culture.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Ep 107. Mattel CEO, Ynon Kreiz: More Than a Toy Company
Q: How do you ensure quality control across global licensing and touchpoints for such big brands?
Success hinges on choosing the right partners who share the brand DNA, spending time with brand managers, and having a transparent, collaborative process to ensure each touchpoint mirrors the core values and quality of the brand.
Ep 107. Mattel CEO, Ynon Kreiz: More Than a Toy Company
Q: But how did you think about measuring success for this IP-driven strategy and film partnerships?
We measure success not just by box office or toy sales but by how well a brand permeates culture and extends beyond the given product, including how it fuels new licensing, experiences, and sustained fan engagement.
Ep 106. Southwest Airlines CEO, Bob Jordan: The Heart Connection
Q: How does Southwest measure whether service is working beyond traditional metrics?
Net Promoter Score is used but not as the sole indicator; effective handling of disruptions, empathetic communication, and personalized service at touchpoints are equally or more important, often yielding higher loyalty when problems are resolved well.
Ep 106. Southwest Airlines CEO, Bob Jordan: The Heart Connection
Q: What shaped Southwest's culture and the emphasis on serving others over self?
The leadership focus on a nine-value framework, a golden-rule culture, hospitality, and a commitment to serving both customers and colleagues drives the culture, reinforced by real, visible actions from employees who embody care and humanity in day-to-day interactions.
Ep 102. Kyle MacLachlan: The Gift That Keeps on Giving
Q: So, how do you define success?
I think if there are even a handful of roles that I look back on and go, well, I'm proud of that, I'm proud of that one.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
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Household Income
Social Media Reach

Frequently Asked Questions About The Nordy Pod

What is The Nordy Pod about and what kind of topics does it cover?

Exploring the dynamic world of retail and brand culture, this podcast offers a unique behind-the-scenes perspective on a notable family-owned business that spans over a century. The host, a fourth-generation leader of the company, engages in meaningful conversations with a variety of guests, ranging from fashion insiders to executives and employees. Key themes include customer service, personal anecdotes, and the impact of leadership and culture on retail success, making it a go-to resource for those interested in the intersection of commerce, community, and personal storytelling.

Where can I find podcast stats for The Nordy Pod?

Rephonic provides a wide range of podcast stats for The Nordy Pod. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to The Nordy Pod and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does The Nordy Pod get?

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How many subscribers and views does The Nordy Pod have?

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Which podcasts are similar to The Nordy Pod?

These podcasts share a similar audience with The Nordy Pod:

1. Fashion People
2. The Who What Wear Podcast
3. The Martha Stewart Podcast
4. The Debrief
5. Money For Couples with Ramit Sethi

How many episodes of The Nordy Pod are there?

The Nordy Pod launched 4 years ago and published 109 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact The Nordy Pod?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for The Nordy Pod?

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What guests have appeared on The Nordy Pod?

Recent guests on The Nordy Pod include:

1. Brooke White
2. Grace Stearns
3. Ynon Kreiz
4. Bob Jordan
5. Sandy Desala
6. Jesse James Barnhold
7. Keaton Taiting-Fong
8. Erik Nordstrom

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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