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Artwork for Closed Monday

Closed Monday

Kyle Inserra

We see the world through the eyes of the independent restaurant owner - hospitality, integrity, hard work, community, and innovation. This is a show for the progressive restaurateur and the curious cook looking to take the next step.

PublishesWeeklyEpisodes196Founded5 years ago
Number of ListenersCategory
Business

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Artwork for Closed Monday

Latest Episodes

Francesco Zimone shares his journey from finance to the restaurant industry, highlighting the challenges and rewards of being a restaurateur. He emphasizes the importance of creating a welcoming and immersive experience for customers, and the role of... more

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a month ago

* Summary In this conversation, Kyle sits down with Matt Wampler, Co-Founder and CEO of ClearCOGS. . Matt and Kyle discuss the resistance to embracing data analytics in the hospitality industry and the role of AI, particularly ChatGPT, in demystifyin... more

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2 months ago

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Reviews

4.9 out of 5 stars from 41 ratings
  • Preston Lee episode

    Wow!!! I enjoyed the episode with Preston Lee. I have never heard of him but can tell he is very knowledgeable in the restaurant area. Where can we find him? Does he have his own podcast? more

    Apple Podcasts
    5
    JDizzzzzle7
    United States2 months ago
  • Great insights on the restaurant business

    Very enlightening for restaurant owners. I can’t agree more on what Preston said. Customer experience and retention is key. If the food is decent but the server/staff is exceptional, I’ll be back for sure. Great food, bad service, I won’t be back. Preston highlighting the importance of verbiage was spot on. Teach your staff this and it will be a full house every night.

    Apple Podcasts
    5
    mads733
    United States2 months ago
  • great episode

    Just finished listening to the newest episode on Cultivating Culture, Kyle and Preston had a great conversation and touched on a lot of great points regarding what hospitality actually is and the basis of that is what keeps your customers returning. Preston mentioned his extensive restaurant experience (i think he said 18 years) and it shows with his distinct and concise thinking on customer retention, and implementing strategies for business owners. I got a lot out of this episode!

    Apple Podcasts
    5
    a12n86
    United States2 months ago
  • Highly Recommend

    Really look forward to hearing new episodes. Can appreciate all the topics both from the restaurant and landlord perspective. Keep up the good work!💪

    Apple Podcasts
    5
    FamousPizzaBethel
    United States6 months ago
  • This struck home!

    Listened to your podcast about the Dark Side of the Biz this morning….that really struck home! I’m going 65 hours plus/week, have three kids (13, 6, 4) at home and know a lot of this is my fault! Non-delegating, trust, getting taken advantage of, not holding people accountable…all my actions/in-actions. Thank you for the content! Have a great weekend.

    Apple Podcasts
    5
    Muki1480
    United States9 months ago

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Chart Rankings

Apple Podcasts
#99 Philippines/Business

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Closed Monday launched 5 years ago and published 196 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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