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The Leading in a Crisis Podcast

Tom
Crisis Management
Crisis Communication
Lahaina Wildfires
Artificial Intelligence
PTSD
Crisis Exercises
Ariana Grande Concert Bombing
Mental Health
Corporate Governance
High-Profile Personalities
Social Media Influencers
Incident Command
Public Information Officer
Lahaina Wildfire
Community Engagement
Crisis Response
Stress Management
Crisis Communication Plans
Presidential Visit
Reputation Management

Interviews, stories and lessons learned from experienced crisis leaders. Email the show at Tom@leadinginacrisis.com. Being an effective leader in a corporate or public crisis situation requires knowledge, tenacity, and influencing skills. Unfortunately, most of us don't get much training or real experience dealing with crisis situations. On this podcast, we will talk with people who have lived th... more

PublishesMonthlyEpisodes69Founded3 years ago
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ManagementEducationBusinessHow To

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Artwork for The Leading in a Crisis Podcast

Latest Episodes

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Outrage online isn’t always organic—and when it’s engineered, it can hit hard. We sit down with crisis and risk consultant Phil Borremans to expose the mechanics of rage farming: coordinated attacks that use psychology, algorithms, an... more

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In this episode, Philippe Borremans joins the podcast to explore key crisis preparedness and response strategies, including the growing challenges of deepfake videos, the widening trust deficit, and persistent capability gaps in the c... more

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Imagine walking into a crisis room with a complete first-draft playbook—roles, spans of control, holding lines, and a 48-hour plan—ready in minutes. That’s the promise we explore with Chris Hamilton and Peter Heneghan, veterans of 10 ... more

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Crises don’t wait for perfect plans, which is why Michelle Ehrhart’s mantra—practice makes permanent—hits so hard. Michelle, former VP of global communications at FedEx and now CMO at the University of Memphis, joins us to share the f... more

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Recent Guests

Alicia Johnson
Expert in municipal crisis planning with a background in crisis preparedness and response.
Not mentioned
Episode: EP 56 When The Power Grid Fails - The Art of Municipal Crisis Planning
Kelly Martin
Owner of La Serre Fire Consulting, and a former chief of fire and aviation for Yosemite National Park
La Serre Fire Consulting
Episode: EP 55 Frontline Decisions: How Wildfire Leaders Navigate Life and Death
Brendan Winder
Crisis manager with experience from multiple earthquakes in Christchurch
Episode: EP 54 Earthquake Aftermath: Crisis Leadership in Christchurch
Janie Jordan
Communications leadership coach and high stakes communications expert with extensive experience in the field.
Communications consultant
Episode: EP 53 CEO risks: from podcasts to crisis response, with Janie Jordan
Katy O'Hara
Frontline firefighter, public information officer, and Naval Reserve officer
NATO Resolute Support Mission
Episode: EP 51 Battling ISIS and the media when death touches a military team
Moose Mutlow
Senior trainer for Yosemite Search and Rescue with experience in family liaison work
Yosemite Search and Rescue
Episode: EP 49 The Role of Family Liaison Officers in Search and Rescue: Insights from Yosemite's Moose Mutlow
Philippe Borremans
Public relations expert specializing in crisis, emergency, and risk communication
Wag the Dog
Episode: EP 48 Harnessing AI for Crisis Communication: a conversation with Philippe Borremans
Destin Singleton
Longtime corporate communications professional and founder of Emic Communications.
Emic Communications
Episode: EP 44 American Airlines plane collision at Reagan National Airport - review of initial communications response
Sara McKeown White
Executive Director of the Mental Health Coalition of the Teton Valley
Mental Health Coalition of the Teton Valley
Episode: EP 43 PTSD after a major incident response - part 2

Hosts

Tom Mueller
Host of the podcast, Tom Mueller is a seasoned crisis manager and crisis trainer with over 30 years of experience in corporate communication and crisis fields. He is known for his work in training and coaching executives and organizations on effective crisis management strategies.
Marc Mullen
Co-host and communication strategist with over 20 years of experience in crisis communication planning, response, and recovery communications, along with expertise in organizational reviews and after-action reports.

Reviews

4.9 out of 5 stars from 11 ratings
  • Great insights from people who’ve been there

    Love the conversations you have! It’s fascinating to hear the perspectives of the different people involved in crises and how they dealt with some of the common issues we all face in adverse events. Great stuff!

    Apple Podcasts
    5
    bsalvin
    United States2 years ago
  • Deep experienced shared

    Tom and Marc are consummate professionals and bring a lot of experience to crisis response. They have a reservoir of hard lessons learned and deep practical knowledge to share. This is a podcast for anybody who faces the challenging prospect of being involved in emergency response for their company. What you can learn here may make a huge difference to how you prepare and perform.

    Apple Podcasts
    5
    najxc
    United Kingdom2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Reviews highlight the depth of expertise brought by the hosts, emphasizing the importance of the knowledge shared for those involved in crisis management.
Listeners appreciate the insightful conversations with experienced professionals, finding the shared stories and practical lessons helpful for real-world applications.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#189
Australia/Education/How To
Apple Podcasts
#17
Austria/Education/How To
Apple Podcasts
#50
Norway/Education/How To
Apple Podcasts
#241
Austria/Education

Talking Points

Recent interactions between the hosts and their guests.

EP 56 When The Power Grid Fails - The Art of Municipal Crisis Planning
Q: What's the difference between getting a community ready and getting an organization ready?
Communities are driven by relationships and trust-building, while organizations rely on clear procedures and protocols to prepare for crises.
EP 56 When The Power Grid Fails - The Art of Municipal Crisis Planning
Q: What brought you into this field, and what makes you stay in it?
Alicia entered this field after being impacted by events like the Yellowstone fires, which highlighted the importance of crisis preparedness. She has continued in this field due to a passion for risk communication and community resilience.
EP 55 Frontline Decisions: How Wildfire Leaders Navigate Life and Death
Q: What was your experience with the Sadler fire, and what lessons did you take away from that?
There were four fires that we had to manage during the Sadler incident; trust, but verify was a key takeaway for me.
EP 55 Frontline Decisions: How Wildfire Leaders Navigate Life and Death
Q: What sort of leadership lessons did you take away from having to deal with fatalities and the complicating factors in those situations?
First, I felt like I could handle those kinds of situations, and it forced me into thinking about how to better prepare or anticipate the worst possible day.
EP 33 John Breed on counseling CEOs and leading in a crisis
Q: How does the communications head convince a CEO with a strong ego to change course during a crisis?
By cultivating trust and being prepared to speak truth to management, even when it may not be well received.

Audience Metrics

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Frequently Asked Questions About The Leading in a Crisis Podcast

What is The Leading in a Crisis Podcast about and what kind of topics does it cover?

This podcast features insightful interviews, stories, and lessons drawn from the experiences of seasoned crisis leaders, providing valuable knowledge and strategies for effective crisis management. The discussions often explore the complexities of handling corporate and public crises, emphasizing the importance of communication, preparedness, and community trust. Notable themes include crisis response tactics, emotional and psychological aspects of crisis leadership, and the evolving landscape of crisis communication strategies, particularly in relation to technology and social media. This platform uniquely caters to professionals seeking practical advice from experts who have navigated critical situations, making it an essential resource f... more

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1. Cybersecurity Today
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3. The Intelligence from The Economist

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The Leading in a Crisis Podcast launched 3 years ago and published 69 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on The Leading in a Crisis Podcast?

Recent guests on The Leading in a Crisis Podcast include:

1. Alicia Johnson
2. Kelly Martin
3. Brendan Winder
4. Janie Jordan
5. Katy O'Hara
6. Moose Mutlow
7. Philippe Borremans
8. Destin Singleton

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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